Extended Stay America – Portland – Beaverton

I am here my last night. It has been marginal at best.
Bad service. Untrained staff that tried hard but just didn’t have management or owner support.
Very sucky pillows that felt like folded up army blankets in a sack.
Not one single cup or glass in cabinets. Not told you have to ask for them until AFTER I’m up in room.
Smokers on balconies and around stairwells left lingering odor that couldn’t be avoided. I told staff and they were going tolerate note but, the smokers were back.
Then when I added a night, when I wanted to «extend my stay» like in their name, they told me they couldn’t match prior night’s cost — that it HAD TO be 125.00. Then today, I see on Google Maps all over area, this one and 2 other Extended Stays are charging $ 105/​night.
Owners value money here over repeat customers. I recommend anywhere else, but here.

The non-​smoking room (302) might not currently be smoking, but no effort was made to clean up what was clearly a smoking room for some time. It reeked. It was awful. It was mostly clean, but would never stay here again.

Slept in urine from uncleaned sheets. response was… well we let dogs sleep here… never will return. Do not recommend this company to anyone looking for a cheap stay for a long duration. Pro? Can’t think of any. Stay clear.

I booked a room with them for 5 nights before reading any reviews. I checked the reviews 2 days before I was scheduled to arrive and I was really nervous about this hotel. I am not sure about anyone else’s experience but mine was very positive.
I also didn’t know this was a pet friendly hotel, which was another cause for worry — I like animals, but I don’t want to smell them or see evidence of a previous visit.
I was very pleasantly surprised. The room was clean and modern. You have to ask for the items you want to supply your kitchen, but that is no big deal. Unlike other reviewers I had a bedside table, a clock radio, a nice reading lamp (several actually) and a decent side chair. The bed was harder than I like — but that is my experience at ALL hotels.
They could try a little harder on the «grab and go» breakfast.
Bring earplugs — everyone should when staying at a hotel.
This hotel is a good value.
I opted to pay $ 10 extra for the daily maid service and it was worth it.
I cannot review the WiFi as I didn’t need it.

Warning!!! DO NOT STAY IN THIS HOTEL!
My gf and I reserved a room for 2 nights and clearly told the person on the phone for none smoking room but when we got there they gave us smoking room, when we went to the front desk to talk to them they said the hotel is sold out so if you want you can stay or we will charge you cancelation fee, so we called the extended stay 800 number the lady on the phone told us this hotel is not sold out there are several rooms available, she said stay in the lobby and I will call the front desk and not even 30 sec. later she called and to the lady that time me no room to give us room, that is when the receptionist said oh I just got someone canceled so I have a room for you guys,
I said wow! some people are still in 1960s don’t want to deal with black people.
This hotel think they are still in the 60s don’t want black people to stay in their hotel.
I will never ever stay here again!

Looks nice, fairly clean, but is very, very cheap. We’re checking out in a few days.
The room was clean, but smelled pretty strongly of wet dog when we arrived (to be fair, we did ask for early checkin at 2pm), if you’re a dog person, it won’t bother you. Good light-​blocking curtains, room had a good working AC. Grounds are small, but well kept and look nice. Parking is tight, but sufficient. However, outdoor trash overflowed the provided cans.
Beds are very subjective, but the mattress in the room was disturbingly cheap, had no support, and felt almost as if it was disposable. We were lucky to have our own mattress with us, so we moved it in to the room instead, otherwise, we would have left immediately for a better place.
TV service is horrible, most channels are grainy and hard to watch, and several channels were frozen for several days (CNN, Weather channel, etc). This weekend, TV service was completely not working.
Free wifi isn’t really usable; it’s just too slow. Paying for premium wifi doesn’t help much, I’ve still been getting well under .10 Megabits. There is no ethernet. You will pay a fee to get wifi for every single device, and given the speed this is a complete rip-​off. Having said that, I was able to get Netflix to work reliably (thankfully, given the TV issues) although the quality wasn’t great. Most other Internet TV providers (like Hulu) weren’t usable. Even browsing on Facebook was very slow, and at times, not possible.
Kitchen has two burners, microwave, fridge (almost full-​size), sink, but no oven. All is small, and just enough to be functional for two people. There’s seating at a «bar» for two, but not really usable for business purposes.
You need to request kitchen ware, coffee pot, and toaster, but don’t expect much. The spoons won’t make it through ice cream without bending; everything is small and feels cheap. We got pans, but no lids for them (although the picture of what they say they give you shows the lids).
On-​site laundry was perfectly fine. Service staff was very friendly, the place is generally clean, and in a safe neighborhood. Plenty of food around, but not on-​site. It’s right across the street from the Nike campus.
We would have checked-​out upon arriving except a) we had our own mattress with us, b) the room was clean enough (no bugs) and provided a roof, AC, and a bathroom, and c) we were able to get Netflix to work. If you expect more than that, you should go elsewhere.

Do not stay here. We arrived this morning were told we could check in between 2:30pm and 3pm which was no problem. Returning at 3:45pm to get into our room. Apon entering our the smell of the room gagged us, the beds linen had not been changed, trash in room and kitchen, and rotten food was on the stove .Went back to office three times being told they were not aware of my problems. Told me the manager was not returning phone calls they had made to him and they were charging $ 37.00 dollars a night more than the price quoted when reservation was made. So please do not stay at any extended stay America hotels. would have given zero stars but Unilocal would not allow any less than one

Hotel is quiet, room is celan (though small), no garbage can in the room so you put your garbage on the counter… AND, most important if you are here on business you have to pay for «workable» Internet Speed.
They advertise on their web site Hi-​Speed Internet access for free, when you check in they give you the passcode to get connected, BUT what they do not tell you is that the Internet speed is DIAL UP speed and you cannot download ANY info from your companies home office, UNLESS you pay for Internet Speed that is beyond Dial Up speed.
I stay in hotel rooms all over this country (180 nights a year) and I have to say that I am Damn tired of the tricks and the lies that hotel operators perpetrate on their customers.
Oh, Hey, you hotel owners and operators, your customers who you continually CHEAT are thiose people who pay your wages. Wake the Hell up and start treating your customers the way you should be treating us.
Good God, even Motel 6 and Super 8 motels do not charge for hi-​speed connection.

At 2 ½ starts on tripadvisror we would have never stayed here, but my cousin recommended it, we we’re visiting for a few days to visit her newborn, so we didn’t want to make waves.
We arrived a little after 12, the door to the tiny lobby was open, dimly lit and but vacant. I assumed someone was in the back and be right up. 15 minutes later I found myself loudly shouting, ringing a bell i found behind he desk while my wife called the number we found on google. 20 minutes in, a slightly stoned kid shows up, and un-​apologetically does the basic service of giving us a room key complaining about how he came all the way from the laundry room.
Our room seemed fine, a little stink of cat piss, but a lot of hotel rooms smell funky at first. The first thing I noticed was that there was no side table for left side of the bed. A while later I noticed this was an extended stay with no cups, no pans, really nothing but a shitty old fridge and some cupboards. Our pillows were mushy dollar store things but, whatever, it’s 1am and we need to sleep.
The showers was mostly ok, except i couldn’t control the temperature, it was either very hot or cold, i came up with a method to sort of lightly tap the knob in hopes for something ok, but it was more of a game than a method. «Where are the trashcans?!?» My wife says. yeah, no where. shocker.
At this point i could talk about how they didn’t change our sheets or towels after 3 days, or how the AC makes a horrible noise making either cold or hot air, at least it works.
The most amazing one for me, was my sisters room she was sharing with a friend. It had two twin beds, one bathroom, and no bathroom door… it was just missing. so, have fun with privacy.
That sort sums up this place, some high teenager who couldn’t care less acts like he owes you a favor while you stay in some dilapidated shit hole masked as a nationwide chain.

My husband and I are from Beaverton, Oregon and we watched this building being constructed about 20 years ago. They have done a wonderful job maintaining the outside of this building and it looks very impressive, so when we returned to Beaverton for a vacation, we thought it would be a nice place to stay. Unfortunately, looks can be deceiving — don’t judge a book by its cover.
The first room we checked into was in building two on the ground floor. It was okay — barely. However, we had two ‘construction workers’ living next door to us who were very loud and profane (I’m no prude, but I don’t need to hear the ‘F’ word ever other word) and loved standing right outside our window to smoke, laugh, swear and generally be obnoxious. When my husband went outside and asked them to quiet down, he was told that they paid the same for their room as we did for ours and they could do as they bloody well pleased and if we didn’t like it, we could move. My husband went to the front desk to ask for another room and the person at the desk told him this wasn’t the first time she’d had complaints about those two and she’d love to boot them out, but corporate wouldn’t give her the authority to do so.
We were moved into another room on the ground floor in unit three. When we walked in, there was a very strong chemical odor in the room that was overpowering. We assumed they had used a strong disinfectant to clean from the last people and against our better judgment, unloaded all our belongings for our two weeks stay (again) and went out to get something to eat. We left the window open, hoping for the odor to clear out by the time we got back. To close the drapes, we had to get on a chair and manually move the drapes as the pull was broken off both sides of the curtains. When we returned, the strong chemical smell was better, but the room still stank.
When we unloaded our refrigerated stuff from our iced cooler to the fridge, we dropped some water on the kitchen floor and as we wiped it up, the paper towel came up black and filthy. I would guess that floor had not be cleaned in many months. Next was the freezer where the ice cube tray had eight ice cubes in it — and every one of cubes had black dog hair in it, as did the freezer itself. The top of the fridge was also covered in dog hair and hadn’t been cleaned in a long time. The gasket around the fridge kept leaking and there was a terrible smell emitting from that area of the fridge during our stay. When we finally realized how badly the fridge was leaking, we pulled it out to see if we could clean up the water and it was no wonder it stunk. You can only imagine the filth under that fridge — and now it was sitting in water.
The front of the kitchen cabinets were really dirty and had to be wiped down and every dish and piece of silverware had to be washed prior to us using them. There were two of everything, only; two knives, two forks, two spoons, etc.
The bathroom continued to have a strong urine smell the entire time we stayed in the room, and no wonder. The toilet seat was coming loose and rather than fix it properly or get a new one, they simply put some kind of padding under the bolts and they were yellow and frayed from all the soaked up urine. It looked and smelled disgusting. Unlike other reviews on here, we had plenty of towels; unfortunately they were so thin and rough, it felt like you were drying yourself off with double aught sand paper.
On Friday and Saturday nights, forget using the lovely common area they have where you can barbeque your own food and sit at picnic tables and talk with other tenants. No… that area is taken over by a group of loud, drunk out of town landscapers and their equally loud and foul-​mouthed ‘girlfriends’. Again, nothing was ever done about that from the management or people from the front desk.
BUT…the best is yet to come. In our third day in the ‘new’ room, my husband noted he had a flea on him. The next day, there were more — and more — and more. We told the house keeper about the fleas and were told that couldn’t be because that is not a room where dogs were allowed. Well, where did all that dog hair come from, then? The fleas never bit us, but they got worse every day. Now we know what that terrible chemical smell was when we first entered — pest spray; only they didn’t kill them all. And, unfortunately, they stayed with us. Imagine how embarrassing it was when the night after we check out of this place and were in Eugene visiting with our client, that the client noticed my husband had a flea jumping around on his shirt. When we arrived home, we had to wash EVERYTHING in our suitcases, air the suitcases out in the backyard and take all the gifts we had purchased (some were clothing) and air those out, as well.
Please take our advice and spend a little more money to stay elsewhere. This place is just not worth it, regardless of what you pay for it (we averaged $ 80-​$ 86 a night; still not worth the filth and hassle).

I never even made it to this hotel and I’m cancelling my reservation. If anyone reading this is in a wheelchair DO NOT stay here. I called about a month a half ago and booked my reservation in an ACCESSIBLE room since I was coming to town to compete in a wheelchair tennis tourney. After having booked the room the tourney dir. sent out an email stating that there was no elevator in this hotel and he just found out. So I called the hotel about a week ago and spoke to a girl named Lana to just double check that my room was on the ground floor. She told me that it was but that they did have accessible rooms on their top floor as well. I then had asked to speak to a manager so that I could explain that it makes it really hard for people in wheelchairs to get upstairs to their accessible room when there is no elevator. I wasn’t mad about it but I wanted to bring it to their attention so that if someone in a chair called again that maybe they would have a solution to getting them upstairs. Well I think Lana thought when I was asking for a manager that I was upset with her but it had nothing to do with her. Pretty much after I asked for a manager she started to get really rude letting me know there was no manager there and was I done because she answered my question. I have no idea what’s going on with youth in this world but it’s almost like if there is any questions or confrontation they just say screw you! So after realizing that she wasn’t going to help we just ended the call.
I called again this morning to be sure that I had an accessible room because my tourney is in a couple weekends. When I called a girl named Edie answered. I explained my situation again and that I needed to be sure I was in an accessible room. She said that my reservation was not for an accessible room and that she was sorry she couldn’t help. I explained that I had made the reservation over a month ago and was told I would have the correct room. She basically said sorry I can’t help you and from there things just went downhill. I explained that this wasn’t very good customer service and that I would like to talk to a manager. She said she was the assistant manager and I could talk to her. I said that I wanted to cancel my reservation and was going to ask her to please let me know who the manager of that location was when she then said, «thank you» and she hung up on me.
WOW! I was hung up on because I was trying to just get someone on the phone that would hear me out. I mean if she would have been super nice on the phone and said, «you know what it doesn’t show that you have an accessible room, but let me see what I can do for you.»
One thing is absolutely sure… I will NEVER stay at an Extended Stay ever again! And I’m originally from the states now living in Canada and normally stay at an Extended Stay about 7 or 8 times a year when I’m down south visiting. Not anymore!

This was a last minute visit, as I was stressed at home, and needed to get away. The price was good, the room was mostly clean, but for wanting to just get away and escape into television for the night/day…the satellite service kept going in an out. I wasn’t able to watch not 1 program.

Cleanliness — 2 out of 5 stars. My room smelled like body odor, and it might be time to have the carpets professionally cleaned. The dishes available to use in the room appeared dusty, so I didn’t use them.
Service — 1 out of 5 stars. No soap or shampoo in the room on check-​in. I tried to get some from the front desk on two different days, and none was available. The free WiFi is terribly slow — you can forget about watching any streaming video.
Bed/​Sleep — 3 out of 5 stars. Beneath the pillows, the sheets appeared yellow/​dingy, but the bed appeared clean. Slept reasonably well.
I expected better and would not stay here again.

This hotel is geared toward long stay business travelers — no daily housekeeping, outside entrances, fully functioning kitchens. I stayed for just 2 nights but was very pleased having left a miserable experience at the highly rated Homewood Suites. The room was clean, well laid out and what I needed. No toiletries provided but I travel with my own anyway and they had a note that they would provide what you need. Very friendly and accommodating staff (let me check in early). Give it a shot. You’ll be glad you did especially when you get a good room for ½ the price of the other places.

This place is great! The room was clean and well laid out with a queen sized bed, recliner, two person dining table and chairs, stove, fridge, microwave, toaster, coffeemaker and sink with Culligan drinking water purifier. Also some pots, pans, dishes and flatware, free WiFi (upgradeable if you want blazing speeds), a nice 32″ TV and clean and modern bathroom with bowed shower curtain rod. The grounds were superb, clean, well maintained, even better than the adjoining apartment complex. The hotel is in a quiet suburban neighborhood with a big supermarket/​mini-​mall with auto repair (Les Schwab) within walking distance. The staff was fantastic, really nice folks. Our coffeemaker broke and they got us a new one before the end of the day. On site laundry was nice and cheap ($ 2 to wash, $ 2 to dry). No daily cleaning, but that is a blessing, nothing worse than having a maid kick you out of your own room in the middle of the day. You can always get clean towels by going to the front desk. If you are so lazy that you need someone to make your bed or take out your garbage your can pay to have the maid come in. The walls are plenty thick, we never heard anyone else’s TV and we were flanked by guests our whole stay. I really prefer this to the standard hotel! The only reason I didn’t give them 5 stars (call me petty) is that they don’t have AMC so we missed a few shows of the 5^th season of Breaking Bad. We also lost some channels during our stay. They do have FOX News and CNN so no matter your tilt you can at least watch the news. If you stay for a week you get a much better rate, but even staying for a few days it’s still nicer than the typical hotel! From now on Extended Stay America is on the top of my list of hotels, I’ll book with them before I book with anyplace else and I have stayed at hundreds of hotels in my life from Munich to Beijing, AZ to WY, MA to HI. This place is great!

The worst experience in this Hotel.
They always have towels shortage. Room cleaning expected once a week, but did not complete. Phone is not working. After telling 10 times, still it’s not working … maintenance guy every time reports that he already fixed it, but in fact he never comes to room and the phone never fixed. Towels were insufficient for people staying in room. After asking at front desk, they simply say they hv shortage of towels.
They claim they give complementry breakfast, but always they dont keep anything and shortage of coffee cups… extrem horrible place to halt.
Iron board not provided !!! After asking they say, we don’t have it … if next day someone leaves, we can check the room and give you the iron board from that room !!!
Don’t expect any proper response from the front desk in case of any thing u want.
Horrible … horrible. horrible … pls don’t stay here. I don’t want to give even a single star, but due to restrictions I hv to give it.

Our worst hotel stay ever! I know you get what you pay for but come on! A dirty room?! Read about our experience below and decide for yourself. Do you think we were ripped off? I bet the hotel staff would have walked out of the room in disgust.
Upon entering the hotel room we rented on 05÷04÷12 we noticed a hole in the wall from the front door. No door stopper appeared to be present. My spouse went into the bathroom and was locked in due to a malfunctioning door handle. After several attempts he was able to get out. Upon inspection the door handle didn’t work properly. As a result we had to leave the door open while using the bathroom so as not to get locked in there. The front desk attendant called and asked us about our room at this time. I mentioned the hole in the wall near the front door and the bathroom handle. She asked if we wanted to switch rooms. It was late and we were in the process of putting our kids to bed. We hadn’t looked around the room yet for other problems. I asked my husband if he had noticed any other problems and when I went back to the phone conversation the attendant was no longer there. She had already hung up on us! After the kids were in bed we noticed the other unacceptable things about this room. We discovered what looked like two small drops of dried blood on the bathroom floor, a hole in the wall in the bathroom, cheerios or some other kind of cereal in the heater vent. Turning on the heat may have caused a fire. No extra blankets or pillows in the room either. Carpets were very dirty and it was very obvious they had not been vacuumed. Kitchen floor felt like sandpaper when walking on it. Very obvious it hadn’t been cleaned or mopped in quite some time. Also saw what looked like a spot or splash of dried urine on the toilet bowl. When I complained at checkout the attendant «appeared» to write down my complaints. I couldn’t see on the other side of the counter so I don’t know if she did for sure. I asked to speak with the manager before complaining but never was allowed to speak with the manager or given a reason why I could not either. My family felt like we paid $ 76.99 to pay for a very disgusting and dirty hotel room. We would have felt cleaner sleeping in an alleyway. We felt like we got ripped off and taken advantage of. The response we got from the front desk attendant was, «that’s odd. That room should have been cleaned. It hasn’t been used in a long time.»
I don’t know what the other rooms at this hotel look like but if they look at all like the one we stayed in then some one or a group of people are not doing their job (s) properly at this hotel.
We are VERY, VERY dissatisfied with the accommodations we received at the Beaverton, OR location.
We stayed at the following location:
Homestead Studio Suites — Portland — Beaverton
875 S.W. 158^th Ave.
Beaverton, OR 97 006
I know you get what you pay for but we were at least expecting a clean room. And the other reviewers are right. Not enough kitchen utensils. Why advertise you have a kitchenette when you can’t even use it properly. The same with the towels and soap. Just not enough. Save yourself from a disgusting experience and stay some place better. A few bucks more and you could be in a nicer place and have a cleaner room, enough towels and kitchen utensils. Live and learn I guess.

Sucks.
Room was dirty. There was ketchup/​BBQ Sauce on the walls and on the light switches. I had to wipe it all off before I did anything else.
The room rate was more than my room downtown (which was much better).
It’s a good place for short-​term living situations when you relocate for a tech job. There’s a range, small apartment fridge, cabinets, small bar height table and 2 chairs, closet, etc.
No shower curtain. Yes. We had to shower with a towel hanging from the shower rod just to try and avoid a TON of water spraying out.
Very limited amount of towels to begin with.
I accidentally left 2 of my own king size pillows (in protective covers) in the room in the chaos of getting my dog in the car and all of my stuff ready to go. They wouldn’t let me back in to get them although I still had 30 minutes til check-​out.
I bought new ones anyway, but that was annoying.
Also, there were a shit ton of ants. Mostly in the cabinets. Under the sinks.

No Towels
I think one of the prior reviewers got it right. You get what you paid for when you stay at Homestead Studio Suites Hotel. I was there for a week and did not have a bath towel. It was a pain drying off with a wash cloth. Each day I went to the front desk and was told that they did not have any towels, On my last night there, I tracked down a maid and, practically begging her, got a bath towel.
My advice is if you can afford it, go to a bigger hotel. Otherwise, expect to get less than adequate service.

I lived here for about 2 weeks while looking for an apartment. Now, there are certain expectations I have for a Studio Suite. First of all, I should get a complete set of cookware. I shouldn’t just have one pan with a sticky spatula for my entire kitchenette. Granted, I know the sticky spatula was probably the last tenant’s fault, but dammit, it’s like $ 2.99 to replace. When I’m shelling out a few hundred a week, you can replace the damn spatula.
Also, the front counter service is crap. Don’t roll your eyes at me when I ask for more dish detergent. I need one for every night of my stay. Who the hell would horde dish detergent? I can understand people hording shampoo if they plan on traveling again, but hording dish detergent pretty much means that I plan take a greasy pan with me everywhere i go…