AAA – Beavercreek

My fiancé and I went to AAA in beavercreek hoping to gather information and possibly book our honeymoon to disney. Upon entering, the front desk lady seemed less than thrilled to see us. We received a less than enthusiastic «hi what can I do». Informed her what we were there for and she replies «do you have an appointment.» I called the day before to schedule one and was told its walk in only on Saturdays. Informed lady of this and we get a «sigh, you have a card?» hand her card «K you’re checked in». Awesome lets have a seat and wait. Few minutes later the travel agent calls my name and we go to her little cubicle. We explain to her that we are booking our honeymoon, gave her the dates and brief run down of our plans. We asked to see special offers and possible discounts if we book through them. Without even looking at anything we get «NO, you won’t get any special offers or cheaper rates.» This was said with an annoyed and slightly mocking tone. She didn’t even look at anything before telling us no. I asked her to please see if there is anything available. She «looked» and acted beyond annoyed and put out that we asked her to do her job! Informed her we would just book at home through the disney website. She became defensive and said «can I ask why you’re doing that? We can do it and save you the time.» Ha, yeah like we are going to book with you after you made it painfully obvious that we were waisting your time and you were annoyed with helping us… NEVER use AAA to plan a vacation! I am so taken aback by the utter lack of customer service. AAA, you have lost my fiancé and I. We will no longer use your services (we have both been customers for several years now) just to be treated poorly.

I was so excited when I decided to book my first cruise. But after visiting my local AAA I have been more and more let down. If I could cancel it I would. Surprise charges, lack of knowledge, assistance, and just freindly customer service… so very disappointed.

Well where should I start. My boyfriend broke down in beavercreek and was heading home. Well I called AAA and they said within an hour I would be towed. Well it’s now 1:16 am and mind you I called at 10:30 pm. So I had to call HOLLIS towing. They were more than willing to come get my car. I am so pissed at AAA. That stupid SPECIAL TOWING COMPANY can kiss my @@@. Please check around before you break down. DO NOT DEPEND ON TRIPLE AAA.