Joe’s Crab Shack

Serving was good, but shrimp were a little rubbery, less than flavorful! The others in my party had similar complaints about the pots, the craps had very little meat, and the lobster was very late coming out of the kitchen… Didn’t come out with the rest of the meal. Don’t think I’ll be returning to this location.

For the life of me, I can’t get used to dining in a restaurant with other people’s pets uugghh! then the waitress petted the dog. A couple of people left when we all saw her touch that dog then walk over to help at another table. Yuck, go wash your hands! I will not be eating here again.

Great first time visit! Food was EXCELLENT in taste and in presentation! Staff was very helpful and very friendly! Phill was our waiter, and did a most excellent job! Our hostess was so kind and friendly! We will most definitely be back!

Stop here while passing through.
Since we are trying to eat healthier we didn’t indulge in any of the delicious fried foods
But it was very clean inside. Our waitress was very sweet. It’s your typical Joe’s atmosphere the décor and what not.
We ordered two steam pots and finished them! They were good! Coming from Southeast Louisiana the pots were a little small for us, but I was satisfied after the meal.
We will return again next time were passing through and craving crab!

Joes Crab Shack
3825 Interstate 10 S, Beaumont, TX 77 705
Today our family of 4 arived for dinner at your restaurant in Beaumont Texas for what was about to be one of our worst experience ever. We sat outside but due to the rain we moved indoors. Where our waiter took our drink order, things seemed to be normal at this point but shortly after he brought our drinks he saw we had two boys he said I don’t mean any disrespect but I don’t like kids and left came back with our drinks and took our food order. We ordered two kids meals one was cheese pizza and the other was chicken with fries. We also ordered two adult males one fish n chips and one jump crispy shrimp. The kids asked about our waiters belt cause it was pokemon they talked for a few. When our order came up the shrip was very Bland and had no flavor at all. The fish n chips looked to be soggy and under cooked. So at the end of our meal we asked to speak with the manager. It took a while for her to arrive at our table and I told her my consorns about the food and about my kids beverages and how we were charged for two adult drinks not kid drinks. After herein how unpleasant our meal and visit was she shrugged her shoulders and asked what do you want me to do then walked away… I paid my bill and asked our water when the other managers would be in. I also stated it would have Bern nice if they at lest acted like they cared about our complaints. We are known as «The Joe’s Family» in three states
We started eatti g at Joe’s in 2002 but became the Joe’s family in 2003 when I had our first boy. In fact he was sitting on a Joe’s table at only 12hr old and has been ever since. Both our boys have. We have spent thousands of dollars at Joes sometimes we spend 4 – 5 days a week at Joe’s we even own almost everything you sale in your shop. Mugs, shot glasses, towels, toys and yes even the cloths. When we left our 9 year old was so disappointed in our visit he said he doesn’t want to go back. I myself am so upset that I was shown such little respect and/​or concern about today’s visit not only does it hurt but also makes one think should we ever go back let alone recommend your restaurant again.
Our waiters name was Mike
The managers name was Payton
The Joe’s Family
with over 13 years of experience

I am first customer in today lunch. Dessert first of Apple Crumb and ice cream. Was ok but not good enough to lick the bowl and finish. Main dish of grilled lobster with small tail, 3 small shrimp, 3 small scallops. The east coast lobsters have big claws but small tails. West coast variety has the big tails. Have been to Oklahoma City located store multiple times which used to be real good. This location ok. I would search for better choices.

Food was great, silverware was dirty and service was good. Stopped on way to Houston and overall was pleased. I’m a coonass and love food, would go back.

Had the classic sampler appetizer and two steampots tonight and they were amazing. Excellent service from Megan, made it worth the drive.

About a year ago I use to come to this location all the time but the service was horrible! So I quit going. I decided to try it again last week and had the best waiter ever. His name was Fred and he was awesome defiantly will be going back. And the food is really great too

I ordered the Cajun steam pot, my boyfriend got the mahi mahi. Both were prepared perfectly and came out quick. Tamika (sp?) was our waitress and she was very friendly and accommodating. Loved it!

If I can rate this place a zero… I will… waited 15 mins thwn they decided to seat us, the sat us at a filthy sticky table and gave attitude when my sister asked her if she was using only water omg… thank god I’m from HTown and I won’t even try this place again. Oh… fyi for the servers if ur so damn lazy to drag chairs rather than carry… why the hell r u working then…

If i can give a –0 i will! The worst customer service, dirty tables & silverware, nasty salty food. this place should close down.

This place is starting to become a tradition for me when I pass through Beaumont. I’m quite the crab fanatic, so I like hopping in when I’m in the vicinity.
Right after I sat at my table, I got treated to a little «show:» a disco light came on, the Cupid Shuffle started playing, & the employees started clapping & line dancing. It was completely out of nowhere & a little surreal. Funny.
I ordered the Shark Bite Cocktail, which was a tasty blue drink. It comes with a little vial of Grenadine that looks like blood to add to the «water,» but I didn’t add it because I thought the drink was plenty sweet enough without it.
For my meal, I got the Jumbo Bairdi Crab Bucket with Boiled Corn, Potatoes, & Onions (I think it was Cajun Seasoned?). It was spicy & delicious. I have a huge appetite & was completely full after eating this. There was a special on Louisiana Oysters, but I opted out, since I can have them at home.
My server was helpful, sweet, & prompt. Prices seemed reasonable for the amount & quality of food I ate. I will definitely visit Joe’s again.

Been here for over 15 minutes without even a drink order. The restaurant isn’t very busy, as people are being seated, and attended to. As I’m writing this, still no service! Not even acknowledgement that we are here!
10 minutes later — and I had to call the restaurant FROM MY TABLE!!! The manager apologized and sent the same waiter who passed us up a dozen times already… Fred, our waiter, is in full damage mode. It took 45 minutes before seeing some food!

Horrible sat there for 15 mins nobody acknowledge us. The workers were to busy talking to each other than helping us. Would not recommend this location to anyone lazy workers. We walked out didn’t even eat

Very pleased! The food was hot, fresh, and delicious! Our service couldn’t have been any better! It was a great experience and I would recommend. Definitely an improvement from past visits!

Ok here’s the kicker… I didn’t expect the food to be all that good but was definitely pleased with every item we ordered. Four guests ordered two rounds of crab dip nachos, two ordered of red fish with lobster entrees and an order of fried jumbo shrimps.
The service was good thanks to young lady Taylor. The atmosphere filled with young and vibrant energy, don’t think anyone was over the age of 25 working the night we were there and the place was not filled to capacity but steadily busy!
I had never eaten at a Joe’s Crab Shack but would again at this one in Beaumont Texas.

Had the appetizer Classic Sampler and a couple of beers. It was mealy, tasteless breading with absolutely nothing delicious. Service was terrible and s-​l-​o-​o-​o-​w. Hosting staff were mainly concerned with socializing with one another. Tables left piled with dirty dishes. Waitress was nice enough, but completely overwhelmed, and tried to compensate for ignoring us by whining and being «tip-​friendly» at the end. These guys need to get it together. No more Joe’s Crab Shack… EVER.
I used to wait tables and I’m very sympathetic to staff who are trying hard in a difficult situation but in this case I decided to forego the tip. Sorry. Won’t be back.
Good concept, terrible execution.

My family and I stop here en route from Houston to New Orleans because they have an outdoor porch where we can bring our dog, Maximus. On both occasions that we have been, the service was very good… but the rest of the operation could use some work.
The food is mediocre, at best. The burger I ordered last time was dry and unappetizing and the fried seafood platter I had the time before was nothing particularly tasty.
The restaurant also appears a little dirty and run down… it really could use an extensive renovation. The bathroom area stinks terribly… and the whole restaurant seems to have a bit of an odor that I cant quite place, but it’s no good.
On the plus side, there is outdoor seating available and there is a nice little playground for the kids to stretch their legs and get some energy out; although, it would be nice if the playground had a solid surface rather than sand… which of course dirtied up our kids shoes.
BOTTOM LINE: Good place to eat if you need outdoor seating in Beaumont… not the best food option in the area and the building needs some attention.

BOO! That’s all I can say. I love crab, I eat snow or queen crab at least once a month. I cook crab at home at least once a month. I eat at Joe’s often since I travel for work.
I went to this location for dinner while in town. I ordered what I always get at Joe’s…the queen crab leg steamer bucket. The crab came out over cooked and I’m pretty sure they were trying to passs off snow crab as queen crab. It’s easy to tell when its over cooked, the shells bend, instead of cracking and the meat sticks to the shell instead of sliding out easily. The bartneder asked if the crab was good; I told her «no» and she reordered it. Unfortunately, the second order was just as bad, but I hate sending food back (especially twice), and I am on company expenses, so its not my money. However, if I had been spending my own money, I would have sent it back again and asked for it to be removed from my bill and paid for my drink and appetizer and left.