Although we love Dr. prause and his PA, his office staff can be lacking in courtesy sometimes. In and out in 30 minutes as a walk-in one day and called 18 times with no answer on another! It’s insanely inconsistent! Came in as a walk-in and was turned away. After being assertive, someone miraculously cancelled and they got us in. It’s sad that once you get to see someone everything is amazing but getting in is a pain.