AAMCO Transmissions & Total Car Care

I trust my cars to AAMCO — over the years, I’ve brought 2 of them in for all kinds of repairs as well as preventative maintenance. Full disclosure– I am close friends with the owners, service manager, and lead mechanic — what that means is that I see from behind the scenes how they really care about their customers. They really go the extra mile to make sure that the diagnoses is correct and that the repairs are done in a timely yet thorough manner. Beaumont is a small town, and they have been in business for many years and serve many lifelong customers — that speaks volumes about the quality and consistency of their work.

I cannot even describe the amount of respect and trust I have for this repair facility. I bring my vehicle for oil changes all the way up to major repairs. The staff is always courteous and available to guide me through every decision made on my vehicle. They have an open door policy and are always honest regarding any repair. They also allow access to the shop so they can show me what is going on with my vehicle as I like to see things and not pretend to understand what someone is trying to tell me. I also enjoy watching the comradery between the staff and their customers. It always feels like visiting old friends and relatives when I am there. I love the staff, the owners and everything about AAMCO Total Car Care of Beaumont, Texas!!!

We took our 1999 Crown Victoria here for overheating (side note: we had just paid Aamco in Dallas over $ 500 to fix this issue). The Beaumont location told us that there was a blown head gasket that they could possibly repair (I’d it was not cracked) for $ 2,600.
We sent the car to another repair shop for a second opinion, and lo and behold, the engine passed the pressure test, indicating there was NO blown head gasket! What had happened, in reality, was that the Dallas Aamco had done a shoddy, incomplete repair job on the radiator.
So, I will be leaving a review for the Dallas Aamco, but the Beaumont location won NO brownie points at all for trying to take advantage of us, after being ripped off by the Dallas location. The ethically and morally right thing to do would have been to give us a correct diagnosis, obviously, even if it meant that the company would end up having to do rework at its own expense.