All Hooked Up

Dealt with two drivers in the same night, (2:30am) towed my girlfriends vehicle and both decided to scream profanities at me, tell me i drive like an idiot, and continuously insult me and my girlfriend. One of their tow vehicles did not even have a visible license plate! They refuse to let you pay with a credit card (incredibly sketchy) and when I reached them before they got to the yard (they’re supposed to allow you to pay a drop fee, cash or credit card) i was told «f**k you, its in my possession now and i’m not letting it off until i have it in my lot» (bringing it to the lot, the tow clown got 40 $ extra.) I know the towing business, and these idiots do everything the WRONG way. If you need a tow company, go look for a AAA certified tow company; because «all hooked up» is NOT.

Talk about a racket… we were towed after 11 p.m. on a Friday night and called to find out where they were at 12:08 p.m. the next day. We were informed they closed at noon on Saturday so we were out of luck. To add insult to injury, we had to cough up another $ 35 «storage fee» because they weren’t open for us to come on Saturday. Geez. I know who I won’t be calling next time I need a tow but it won’t matter to them because they have a sweet thing going on. Shame on you, University of Delaware, for allowing your University Courtyard apartments to hire this company.