I needed to move out of my house, and didn’t think it through. I had set up a time and date, and then postponed it, but the dispatcher didn’t get the message and the guys showed up. I wasn’t there. The second time they came, they were 30 minutes late, and I was on a time table. But fortunately I had packed 95% of the items and they quickly put everything in the truck. I have a $ 10,000 dining table that they moved without a hitch. They didn’t drop anything and packed the truck so that we could make two stops: storage and new house. We started at 9:30 and finished by 2PM. The cost was extremely reasonable. I have already planned to hire them again.
Sam L.
Tu valoración: 1 Fredericksburg, VA
Not very helpful. They try to do the minimum work with the least amount of effort. Overcharging customers and taking advantage of people. Overall bad experience. Never will use them again!
Todd R.
Tu valoración: 2 Warrenton, VA
Hired to move a Yamaha piano from the sellers first floor house to the buyers first floor house 6 miles apart. $ 270.00. Some positives: About what I thought it would cost. They were on time(a little early) and called an hour before arrival just like they said they would. They used mats to protect the floor. The negatives: They showed up without an enclosed trailer and only wrapped the top half of the piano. Really worried about winter road debris in this open trailer. They dropped the piano bench while moving the piano onto the trailer. While unloading the piano one of the front piano legs bent while unloading it. The leg attachment screw was loose enough to be able to screw the leg flush again. The four wheel dolly’s are anything that you can get at the Tractor Supply Store. I did have to question there professionalism. I don’t think that this is the way a musical instrument should be handled. If this was a desk, bedroom set, etc. I would give them more stars. To imply that moving piano’s is your specialty is not right. You moved it the same way that anyone would move a heavy refrigerator. The difference is I cant play my refrigerator. A more professional process for my next piano move will be the Uhaul small enclosed trailer with a ramp, dolly, and a couple of buddies, I will wrap the whole piano too.