Supercuts

Consistently awful. I came her reluctantly because because we needed to get a cut. I vowed never to go again but came again because my regular hair cutter went Mia. Several years ago my son got a bad cut by an inexperienced hair cutter who drew blood by clipping my son’s ear.
So bad. You can just tell the inexperience by the service and lack of confidence by the hair cutters. My son asked for a trim with a bit longer on top and got buzzed on the side and top and the two were poorly blended so that a hard line still shows.
My son is so upset he’s been in his room sulking all day and vowed not to go to school tomorrow because of the embarrassment.
Avoid at all costs.

My son’s long hair was SHAVED when dad asked to please only trim. He loved his hair and feels embarrassed and ashamed. Shame on you Natasha for doing this to a 6 years old. Beware who cuts your hair!!!

A $ 15.99 haircut is now $ 18.00 — everyone who worked there left — they won’t honor coupons from corporate — you make an appointment and show up and they don’t have your appointment. It’s a major disappointment — it will just be a matter of time before they have to shut down because no one will want to go there any longer.

I Wish I was able to leave less than one star. I’ll Start by saying that I walked in the other day in the afternoon with my kid. I should have turned around and went to a barber shop but being that they advertise that they cut kids hair i figured what the heck I’m here ill get my sons hair cut today.
Well… do I regret every second that I did! My son had beautiful curls and after he was butchered, cut and probably scared the hair was all gone. One side of his head looked like a lawn mower went through it and the other barely touched, the back was left fuzzy because she was scared to continue. Her respond to me when I asked her to finish the back at least so that it looks somewhat ok was oh it will grow back and we will take care of it next time… My son was on his best behavior and has never given me a problem to have his hair cut. To TOP IT OFF THEY CHARGED ME FULL PRICE! Please if you read this review take it upon yourself to run from that place. At this point I would not even buy a brush from that place.

Had my hair cut there about 2 months ago with Arianna. She was very nice and did a great cut and color on my hair. But I called today and she is no longer with the Salon. Anyone have any idea where she went to?

The worst Supercuts I’ve ever been to. The only reason they are still in business is because of the location. Do yourself a favor and go somewhere else.

The service here is consistently awful. I was worried on my first visit when a customer was arguing with the staff, I should have known to not buy a haircut package then.
And even when the staff struggled to use the system that required me to pay $ 0.53 sales tax on the card it should have been clear to me.
Today was the last straw when I was quoted a wait of 20 mins, only to be left staring at them when 30 mins passed. And then when it was 45 mins in someone else who came in after me complained and was told they would be next I knew that it was over. I asked when I could expect someone and they all just stared at me. I walked out after an hour. I left my supercuts card. I won’t need it ever again, anywhere. Why can’t I give zero stars?

After coming here for the past 10 years (since I was 13) I’ve decided to take my business elsewhere. Call in for an appointment and they still tell you to wait 45 minutes. As for quality of haircut, you just have to get lucky. I can’t stay loyal to this place I once loved any longer.

Best experience at Supercuts to date! I walked in, and was told I had to wait for a stylist. Then I was pleasantly surprised when I was accommodated in about 20 mins. I went to Ariana for the color… told her I wasn’t happy with my current color… she talked to me about the different color options. The she changed my color to a beautiful color! I went to Rosa to get a haircut… she took off all the dead ends and gave me a cut which is extremely flattering for mi hair type. Very satisfied!

INEZ is the WORST stylist EVER!!! She RUINED my 15 month old sons hair. It was his first haircut and she destroyed his beautiful locks. She never even consulted me how to cut his hair, she just started cutting!!! Not only is it waaaaayyyyy too short, it’s completely uneven!!! Thank god he’s too little to undergo ridicule from his peers but I feel terrible that I allowed this to happen to him. Please take the scissors away from this AWFUL woman!!!

do not go here !! horrific experience. i went in there to get my roots touched up & a hair cut, 1^st Sam charged me $ 50.00 of a «glaze on long hair» (I did not ask for a «glaze» — I asked for a «root touch up » …, then she proceeded to cut my hair short !!, — I askeso i guess Id for should length w/​long angles in front — I got a bob !! so I guess I was charged to glaze hair that no longer was on my head. I thought to myself «my hair will grow back «no biggie. Then went home and i still had roots after paying $ 90.00 in total (dye roots & hair cut, tip). i called up when i got home and said «my roots are still there — the glaze did not cover my roots which is what i asked for in the first place …» the girl anna said «no problem come in next week & we will fix it — and we made an appointment for next week, i went in the next week and no one in the store knew about my appointment… they all dummied up !! i said «maybe i have the wrong date down, i left, checked my calender home it was the right date, i called back and spoke to anna AGAIN explained what just took place, she said «no problem, come in next week (again) and we will fix it. i went in AGAIN today — the same exact routine as last week. no one knew of an appointment again !!! — the women who did my hair Sam — was nasty and acting as if i was there a year ago… she said, you got your hair dyed last month– i said it was 2 weeks ago, i called you to fix it last week, and this week — that is the 2 weeks … she acted like she did not know what i was talking about, THEN SHE PROCEEDED TO BLAME ME AS TO WHY MY ROOTS WHERE NOT COVERED UP, she said «WE PICKED THE semi permanent color «I said «I did not pick anything YOU picked a glaze for long hair that I no longer have, I asked for «A ROOT TOUCH UP » !!- horrible customer service — They DID NOT care about me at all — NOR offered to help or fix it. !!! Then they said THEIR manager told them that they can not issue a refund because of their company policy and that was it. they said anna can’t make appointments ??? i said okay so you have someone here giving appointments that they can’t make and that is my fault ?? this has been going on for two weeks — they still would not fix my hair or refund my money — absolutely disgusting !! i asked for a root touch up, sam charged me for a long hair glaze, then cut my hair short. beware people ******** do not go here **** they are appalling… i am writing to corporate office also … apparently after research this goes on all the time in this store … how they still are in business is beyond me … you have been warned — do not enter this rat trap !! go to Sofias down the block

I preface this by saying I am a black guy… this matters?
So a funny thing happened when I went to Super Cuts on an evening after work, I went in because I was looking for a basic ‘take all the hair off” buzz. There were two women and one Asian guy there. As soon as I walked in, the two women walked into the back and when this poor Asian guy went to get the person whose turn it was, she actually refused to cut my hair. The Asian guy wound up cutting it, he did a reasonable facsimile of a haircut and then proceeded to apologetically tell me how it was against Super Cuts policy to use rubbing alcohol on a freshly cut head, they recommended some perfume which would have made me break-​out due to my sensitive skin. Then there was a full-​on summit to decide the price. Good news is they didn’t over-​charge me but that was my first and last time in any Super Cuts… ever.

I called in advance and made an appointment for a certain time. But when I went there they said I have to wait. After all the wait the lady did a very horrible job when I asked to only trim. She was very unprofessional. Never again to super cuts!

I did a walk in today at SuperCuts, and was taken right away. The first lady at the counter was a bit abrupt, but I brushed it off and it was taken over by my stylist. I was the only customer at the time. The girl that did my hair, Arianna, was nice and tried to make small talk, but I’m always awkward at talking during my haircut. She was very knowledgeable and gave me her input on what would look better, but still leaving it up to me. I have had many stylists tell me how it should go and that was the only way.
I also wanted to get my eyebrows waxed, which Arianna also took me back to do. She seemed to have trouble — tried twice to get under my eyebrow and ripped out the wrong way (she went with the growth, not against). She then went to get another girl (the girl who greeted me originally) who took care of me and did a good job.
I usually get my hair done at Supercuts — what can I say? I’ve never had a bad experience and it’s good for the price. This Supercuts wasn’t great, but not bad. They did decent work.

I go to super cuts on bell blvd in bayside ny once a month and everyone is always so helpful and whoever cuts my hair does a super job !! the price is great and I never have to wait long

*Message I sent to Supercuts Corporate*
MY COMPLAINT: 41 – 04 Bell Blvd, Bayside, NY (718) 428‑5252.
I went into the salon (9:10am), I had to wait even though the sigh says «No Wait» I waited 15 minutes where there was one employee present. I had my hair styled in pin curls even though I did ask for a blow out.
My stylist rushed so much because around 10:30am there were four people waiting to be taken care of. My hair was a frizzy mess. There was so much hair spray in my hair upon the frizz, that I had the woman brush and flat iron it to a semi-​sensible hairstyle.
People were waiting so much because «Izabel» has washed, colored, set, rinsed, and blow dried her own hair there at the salon, Mind you, I left almost around 11:00am, and she still was blow drying her hair in the back office. I know this because when I had left the restroom to take pictures of my huge frizz ball of hair to put up on Unilocal for my review, I saw her drying her hair at the desk. She must of done this because a woman waiting sarcastically said: «oh are you an employee? Oh I thought you were a customer, don’t you start at 10? Do you want me to wait while you dry your hair? Don’t worry I have ALL day to wait. »
Isabel gave me the dirtiest look because I have had the ‘pleasure’ of having Isabel as my stylist on a previous occasion, She says thing in Spanish that are borderline insulting, she is not accommodating, she is not friendly, and if you describe what you want (Perm) she insisted that I do barrel curls instead, because ‘curls will look very bad on your head’. (I have naturally Curly hair, that has been damaged by straighteners) I was so upset at that time I almost embarrassed myself by flipping out at her, But took the adult approach and decided to give a low tip Because I felt that I had no choice. I just had to deal with who I had. But this is not about the previous one, this is about the one yesterday (02÷14÷13) I also was charged 4 times on my C.C. Refund please.
THE ABOVE MESSAGE WAS SENT AT 2÷15÷13, THERE WAS LIMITED ROOM.
REVIEW:
I went to the Supercuts, (41 – 04 Bell Blvd, Bayside on Valentine’s Day. I
specifically remember seeing the sign «no wait» on the front door. I walked in at
9:10am and when the stylist asked me what I wanted I said: «wash, cut, and
blow» The nice Sicilian woman (i Knew she was Sicilian because she was
telling the client that she went there yada, yada) said: «OK no problem 5
minutes» 5 Minutes turned into 12 minutes.
I wait my turn, she tells me to sit in the chair in order to get my hair cut, I start to advise her that I need my hair washed, she stops me and says: «I will make you look beautiful, don’t worry» So I sat until she comes over and realized that I need my hair washed. She comes over and says: «Oh no! you can’t get a haircut like this! You need to wash it first, its oily. » –Your observational tactics are graciously appreciated Dr. Watson, Well done Chap.
She said; «it’s better to wash hair before the cut so it will be easier for me to get a better cut. » I say that’s fine. We proceed to go and wash my hair,
she washed my hair with this great smelling Menthol/​Eucalyptus –ish shampoo/​conditioner. (I think it was Tee tree Oil) as I attempted to asked her if I could buy it the set of shampoo/​conditioner but she didn’t answer me.
We get to the chair, and while she is towel drying my hair, Izabel
(employee) comes in speaking Spanish about how thank god that she is going
to wash her hair now because it smells like old Sazon. (dijo, mi pelo huele como
bajo sazon viejo). –for all those Spanish speaking. –_​_​_​_​–
******This is a big no-​no for employees’ unless the employee is a customer on that day and the manager is doing their hair, from what I was told.* *******
There were about three people waiting. In fact, few minutes later two men came in together and wanted to get their hair trimmed and styled, my stylist Rosa (my stylist) was nice and stated that she is taking care of me, and that they have three people ahead of them, so they are more than welcome to wait, but it would be well over an hour. –they walked out.
A woman, who was one of of the lucky waiting kept huffing & puffing as soon as she found out that Isabel was an employee there and she was supposed to start at 10am and it was already 10:30.
Bottom Line– My opinion going here? ask if the manager (very nice woman, with long brown hair) or Kevin. Maybe there are other people here that are great as well, but I haven’t had the pleasure of having them cut my hair.
This place would of got two stars, But since two visits ago with Kevin with awesome, he makes me add a whole star to this review.

I needed my hair blow dried for an event and this place was super busy, they told me to come back in two hours. I was booked with Rosa, this lady made such a mess out of my hair. She barely washed my hair and proceeded to straighten my hair with a hot iron. I told her I wanted it brushed straight, so she took a brush and blow dried it like she was an eight year old learning to dry hair. She kept pulling my hair with the brush, then changed to another brush.
I could no believe how clueless this woman was, I wish I would have given myself the blow dry. I left the salon with a frizzy mess that cost me almost $ 30 dollars. I went home to fix it as best as I could myself. Do not know what the other hair dressers are like, but they seemed to know what they were doing.
Rosa is nuttier than a fruit cake, I hate to be critical, but I would like to save someone else from what I went through.

I’ve been to other Supercuts, this one is by far the WORST I’ve ever been to. I came here one day after work with a friend because my usual hair stylist at a salon was on vacation and I needed my hair done for a night out.
I can’t even explain how disappointed I was. I showed the girl a picture of the haircut I wanted, explained it in full detail, and I guess she decided she didn’t want to do it, so she did something completely different. My bangs were butchered so I had to keep them up in a clip until my girl came back from vacation and could fix them. All she did was complain about how dry my hair was and then insisted I get the deep conditioning, needless to say she didn’t sell me on it.
And last but not least — what really annoyed me — I asked for my hair to be blow dried AND straightened. She dried my hair with a brush and dryer, and then literally took a few pieces of my hair, ran over it real quick with the most out-​dated inefficient flat iron I’ve ever seen (didn’t even do my whole head or in layers) and said «OK!», complimented herself on such a nice job, and then slapped a nice little fee onto the bill for «straightening» my hair. I could’ve done a better job myself with my iron at home.
My friend wanted to get her hair done as well, she had to wait until I was done, and by the time I was, she was so turned off by the way they did my hair that she told them nevermind.
Some of the staff is very nice, the others have such horrible attitudes. They charge for every little thing, and they overprice for the work that they do.
I will NEVER return here again, and believe me I have not recommended this place since my visit, nor will I in the future. I’d trust my 10 year old niece to do my hair before I come here again.

I called in to put an appointment down for a certain time and the lady said it was fine. Tell me why I was had to wait more than an hour? She suggested I wait another hour. I was pretty fed up and ended up finding another hair salon.
They were overbooked and understaffed. The place was a hot mess. I can understand that people get tired, but these hairdressers looked totally overworked.
The hairdressers’ drabby hairstyles was a warning bell for my friend and I. It was evident they didn’t care about hair as they lead on to be.
Don’t come in on a busy day!

This is the only Supercuts I’ve been to and they’re not that bad. A lot of people tend to make a mockery out of their name but the girls in this Supercuts are okay. I’ve gotten my cuts from Dianna. She’s fantastic and just one of the nicest people you will ever meet in your life. I’m usually very uptight and protective over my hair and she is one of the very few people I trust with my hair. I get my hair colored by Heather. She’s a real sweetheart. She’s a magician at coloring your hair. She’ll make you say «WHOA» every time shes through with you. The staff here are mostly cool and friendly. The entire joint is very clean and what I love about this place is that play GREAT MUSIC! They sure know how to make the 80’s rock in here.