P.C. Richard & Son

Great customer service. The entire staff was friendly and helpful.
Eric the store manager, was especially helpful. He helped us so much with purchasing TVs. We ended up buying two televisions and two TV stands. He was incredible throughout the entire process, and gave us great prices.
Will definitely be coming back to this store!

I am extremely pleased with the service provided at this P.C. Richard location. Kazim Ali has exceptional customer service and is extremely knowledgeable about all of the products sold here. I am always provided with amazing assistance and patience and always leave satisfied. I always come back to Kazim Ali because of his amazing service!

During the hottest weekend in May I realized I needed two air conditioners. I ran to PC Richard & Son to purchase them. I had a wonderful experience and prepared for my delivery on Tuesday. The air conditioners arrived but where were the men to install them? Well, in my salesman’s haste he forgot to set up an INSTALLATION DATE! By the time I realized this the PC Richard & Son offices were closed. I contacted the store where I purchased the air conditioners in Bayside and spoke to the manager Chris, who was WONDERFUL!!! Not only did he make sure at 5:30 PM to locate two men to install my air conditioners he handled the situation with concern and professionalism. As someone in management myself I always remember that the needs of the customer come first. Chris never stopped assisting other customers and managing his staff while he helped me. As I sit in my cool apartment I wanted to immediately show my gratitude to Chris and his staff at PC Richard & Son of Bayside, Queens. Ironically, now their air conditioning in the store is broken. I hope they receive the same great service I did.

Brian was great! He helped me pick out an expresso machine that fit my needs. Very knowledgeable representative

Sales rep Brian Rintel was honest and professional while helping me purchase an air conditioner for my home. Walking in, I didn’t know what type of AC I needed. With Brian’s expertise and guidance, he helped me to make the best decision that meets my needs. If I know of anyone looking for great service in P. C Richards, I will most certainly recommend them to Brian.

You can’t go wrong using Kazim Ali as your service representative. He went above and beyond making our purchase a breeze. He was able to get us great prices for our purchases. We bought washing machine, dryer, refrigerator, 75 inch TV, he made us very happy customers. I will definitely come back here for all my appliances/​electronics. Thank you Kazim you rock.

My refrigerator was dead and I woke up to a big leak in my kitchen… I went to p c richard not only did I get a same day service call but I got a new one delivered and installed all on the same day… thank you so much joe… Thanks Pc richard a job well done !!!

I have been shopping at PC Richard for many years now the prices are always fantastic, service is always great extremely friendly and knowledgeable salespeople. They actually carried out a toaster oven for my grandma and brought it to her house. she lives a block away. she’s 88 years old and disabled… I’ve also dealt with Joe the manager in the past and he is certainly a gentleman… PC Richard truly is Amazing

I went for a plasma tv and i dint get disappointed, this guys here treat you like family and I got a great deal. Thanks

I am especially please with Chris the manager today. He put in effort and was friendly. I had come in with my son today to purchase a MacBook Pro for him, we had to wait a bid but Chris finally made things happen and my son was a happy camper ! Thank you
I think his place is best for all your electronic needs if you want a personal experience. My family has always used PC Richards @ bayside for our appliance/​electronic needs. They are always helpful and that’s why we are loyal. I have used a few difference sales before, Tom and Mike to name a few are very nice to work with but Chris the manager Rocks !!!

PC Richards is simply a great place to shop. Bought a fridge, dishwasher, microwave, and gas range. Allan was super in explaining various options of each item. Felt very confident that Allan had my back. Got very nice discounts beyond sale price. Am now a very strong fan of Allan and PC Richards Bayside, N Blvd
John M
Went back to store to buy TV wall mount and reschedule appliance delivery. Bought all my kitchen appliances at Bayside PC Richard store. Cannot says enough how great was Allan our salesman. He guided us professionally through each product. When in doubt, he goggled reviews for my preferred brands I got really good deals. Was excellent in coordinating my preferred delivery day. Have more confidence in PC Richards. Highly recommend store and Allan
John M

I was referred to this PC Richard by Anthony Vittorino, he told me to go see Joe who is one of the managers there. He was great, he was extremely knowledgable on every product in the store. I expressed my need for a new 60 inch flat screen to put in my bedroom, I gave joe the dimensions and he picked out the perfect TV and wall mount for me. I will definitely be shopping here exclusively for all of my electronics. This place is the best.

I bought all my Viking appliances, LG washer and LG dryer from Mario Camasura at PC Richards In July 2015. Mario was extremely helpful and knowledgeable. He followed up on all the open outstanding items and ensured delivery was on scheduled. He kept us informed at all times and was very helpful when I had to reschedule for delivery multiple times due to construction delays. I have also contacted him during the weekend when the washer was not functioning and he resolved the problem over the phone.
In March 2016, he continues to be very helpful in helping me schedule a service call for my dishwasher. This is about 8 months after the purchase. If you need an honest salesperson and someone that puts your interest first, Mario is your guy.
I am going back to him for my BBQ grill and AC unit for summer.

The store was extreme clean and orderly. I purchased a tv with Brian R. He was extremley knowledgeable and a great help. Thank you for the pleasurable experience.

Went in with my wife, to buy a door bell that has a video cam. The manager of the store ERIC asked us if we needed help. Sure enough ERIC had the same door bell we were interested in. Explained in detail how it worked, also how to set it up. He even gave us a discount. Thanks ERIC.

I recently visited this location and I have to say I had such a wonderful experience. I was being assisted by Joe he was so helpful, great customer service, all of my questions were answer. I came in shopping for a laptop for school and I couldn’t be any happier with my purchase. I got such a great deal!!! It really was a great experience I would definitely come back!

I got a washing machine last year from
Joe the manager and he seriously got me a great deal that beat all the prices from any other store. He was a great help with choosing a washing machine and it was great quality. Would highly recommend!

Purchased my MacBook Pro as my old PC crashed on me. (not a shocker) As a local Real Estate Agent Advisor, I had very little time to waste. I figured I should go back to the store where I feel like I wasn’t going to get ripped off hey great service again can’t go wrong managed to save a couple of dollars as you know mac books aren’t very cheap.

This is consistently a go-​to place for me and my family. I constantly recommend the salesperson Louis to others for help with anything related to electronics or appliances. I saw they started selling mattresses in the past year and I plan to buy one here when it’s time to replace my current one. I’ve spoken to the manager Joe M. on many occasions (there are two Joes) and he has always been courteous and helpful. I consistently pick up small things, but my most recent large purchase was a new refrigerator. Louis helped us find exactly what we needed and was able to save us even more on our purchase by recommending a floor model. The floor model was in excellent condition and is working great.

Great shopping experience thanks to Joe. His knowledge and ability to make the process of buying any type of appliance simple and easy.

Our front-​loader washing machine all of a sudden crapped out on us. With loads of dirty laundry to do, and a very strong aversion to going to the laundromat, we were in desperate need for a replacement. Boris really explained the difference between the top loaders and front loaders (not like Sears, whose response was «Whatever she prefers», referring to my wife). He was very knowledgeable and did not come on with any strong-​arm tactics. Easy-​peasy!

Great local electronics store. My kitchen fridge stopped working and I came to this PC Richards because I saw good reviews and its near where I live. I was approached by a salesman named Brian who was friendly and professional. He walked me through the refridgerator section, explained the different models and helped me pick the best fridge for my needs. I love this thing! It fits the space i have in my kitchen perfectly and Brian gave me a great price. Id def come back. Brian, see you next time!

I was here on Monday looking for a cheap microwave but ended up purchasing a mattress because of the friendly service and the offer I could not refuse. Great merchandising, far exceeded my expectation.

I recently picked up 2 flat screen TVs. Customer service here was amazing. Brian immediately came to help me out. There was no need for a price match because they already have the best deals! He helped me find exactly what i needed and was very patient with me.
Great customer service! Great prices!

I’ve always gone to Pc Richards on franny and northern. Louis Lebron is my go to guy for all my appliances and electronics. He is courteous and professional and always gets me a great deal. If you need a tv or appliances go see Louis Lebron.

Back in July of 2015, I purchased a Sony TV from P.C. Richard, Bayside. Just a few months later, I couldn’t get a screen picture. I called P.C. Richard, and they immediately sent a repairman over to diagnose the problem. After two unsuccessful attempts to fix the TV, P.C. Richard immediately replaced it with a brand new Samsung I had chosen. I want to thank the crew – Dave, Chris, and Mario – for their excellent customer service. It’s wonderful that the store has a policy of free labor and parts for the first year. From now on, I’ll buy all my appliances from P.C. Richard, Bayside.

Very friendly, helpful and knowledgeable staff — and great management!!! This location is definitely my go-​to for any electronics and devices that I need! They have not let me down, ever.

I came in one day to purchase a new flat screen TV. I was unsure as to which brand of tv would have the best picture quality and what would be the perfect size. Our salesman Joe Morrone was extremely knowledgeable about not only picture quality but even the placement of the way our TV should be viewed in our living room. He really made our experience easy, fast and simple. The next time I come back for another purchase I will absolutely make sure to go straight to Joe again!

Eric and John are excellent and super helpful. I buy all my major appliances here and customer service is excellent. You got a loyal customer here!

Honestly out of all of Pc Richards I’ve been to the people that work here are some of the the most earnest and most humble people I’ve ever met. Mario and Joe M. Are definitely my top favorite people at this store! Keep up the good work guys!

After my visit I will continue to see my new salesman Barri, thank you for all your help on buying my new 65″ flat screen TV. PC Richards had deals way better than other stores I visited. Also you can’t beat the 1 on 1 time Barri spent with me. Thanks again.

For the first time in about 15 years since I’ve been in the neighborhood, I stopped by P.C. Richard & Son to purchase a carpet vacuum for a small carpeted area in my new apartment that was an unfortunate choice by my landlord sometime in the past when homeowners thought covering up beautiful hardwood floors with an ugly blue/​gray shag was a good idea (I do kid, though: I really do adore my landlord, but I just abhor this… thing… on the floor.)
I like to think of myself as a millenial minus all the obnoxiousness of the millenial stereotype, even though I buy things off Amazon and then show it off on Instagram and brag about it on Facebook and then review it on Unilocal,etc., so walking into an actual store to purchase a vacuum is kind of a bold step for me – I mean, let’s think about it and take a moment to mourn RadioShack…
I happened to come across the website for P.C. Richard & Son as I Googled carpet vacuums, and lo and behold: with their current promotions, a functional carpet vacuum could be mine for less money and less delivery time than from Amazon! So, I strutted right into what I used to consider an ‘old-​people’ store expecting it to be a time warp, but I was blown away by the high caliber of their customer service. There are many customer service representatives who are knowledgeable and available; they’re helpful without being overbearing, quite efficient and speedy, and, even though I told him it was unnecessary, the gentleman who rang me up also walked out to my car in the lot to place my carpet vacuum gingerly in the seat.
P.C. Richard & Son is not exactly known for being as budget-​friendly or as convenient as Amazon, let’s say, but if one combines their frequent promotions and their excellence in customer service, it doesn’t take a genius to understand why customers choose P.C. Richard & Son. Also, they offer options to pick up orders for easier transactions, and they’re a better bet if you ever need to see the actual model of a particular item. The gentleman assisting me answered all of my million questions, gave honest recommendations, and even provided a demonstration of the many buttons and whatsits and hoohas of this particular dust-​munching vacuum. And then I bought a coffee maker that was also on sale at the store; now I drink coffee like a queen as I stare at ugly – BUT SO CLEAN – blue carpet hoping for a day when I can live in an apartment straight out of a West Elm catalog.

This is my go-​to appliance store. Recently purchased our first home and Barry helped us pick out the best products that fit our needs. He was knowledgable and patient. I would certainly recommend him to all my friends.

I had to purchase a few appliances unexpectedly and went back to Allan, the same salesman I used a few months ago. Once again he exceeded expectations and got me in and out of the store quickly and with great prices. I live in Astoria but go the extra distance because I trust Allan!

Bought a dehumidifier form here. Sales associate Barrie was very helpful and knowledgeable about the different models in regards to maintenance. Great customer service.

Just made my second big purchase here and specifically came back and asked for Brian, he’s knowledgeable and honest and helped me make the best decision without pressuring me to buy what’s more expensive or to even make a purchase at all. He’s awesome, must ask for him if you’re shopping here!

I recently came to this location to purchased a new flat screen. I must say the experience was good from beginning to end.
Convenient parking lot and great hours…
The staff was extremely knowledgeable about there products. I did my homework before going in, because I like to be an educated consumer, but it wasn’t needed. The staff was able to answer any questions I had in great detail.
Best of all, I got a great deal on my flat screen. They made sure to give me the best possible price for my TV.
The store itself is well kept, everything was displayed nicely and kept very clean. I hate when I’m looking at a dusty and/​or dirty display model… not the case here.
Overall, I would definitely recommend this location to others…
Happy Unilocaling :)

I work for a property management company that is always in need of new appliances! i can honestly say that no one makes that process easier than Boris!
I have been working with him for years and i wouldnt trust anyone else with my business!
He quick reliable and is always eager to help me find something that fits in my budget! I am always impressed by his level of professionalism. Great A++ Service!

Joe is a great help! Went in looking for new appliances for my new apartment was recommended to Joe he was very knowledgeable in helping me pick out my new fridge and appliance.
Great deal, great service!
Thank you Joe

This particular branch happens to be good, mainly because it’s so close to me. They have a big selection and trust me, there is no shortage of sales help. As soon as you enter you will be helped. (The ever so lovely commission incentive!) Plus, There is always a sale of some kind or promotion going on.
I’ve been to other locations but this one as far as I am concerned is great. I have also bought things here that required installation and the guys were always on point. Not to mention the dreaded return of items that were not to my liking, it was never a problem. As far as chains and businesses go, this one is good as gold.