Torrance Custom Car Audio

If it weren’t for my current dealings with this company, I would’ve given them a 5 star rating. Back in 1993, I brought them my brand new car to have the windows tinted. They applied an awesome tint job that lasted me throughout the years till it started peeling off around the year 2006. Because my car’s window tint job was low on my priority list at that time, I let it go till 2008 when I was about to have my car repainted and safety inspected per the laws of Louisiana. I still had my original receipt and certificate from 1993. My receipt mentions it is 100% «Lifetime Guaranteed».
To try to sum this up quickly, I brought my car to Kurt Torrence, the owner, and after looking at my receipt, he tells me he would have to bring in a special company that now does their window tinting; that they do not have in-​house window tinters any longer. He also told me that the price of tint has changed over the years and that the company that makes the tint he used back in 1993 wasn’t going to cover his costs therefore I might have to pay a small portion of the new tint installation. I told him I needed to get my car inspected first before he tinted the top front windshield because I was going to have my windshield replaced first and needed an inspection sticker on it. He told me to call him when I was ready and he’d continue trying to contact the tint company to convince them to cover the costs. I got my new windsheild replaced and car inspected then called Kurt back several times before I got in touch with him and he tells me the same thing, that I would have to pay a portion. This was a Lifetime Guarantee that he was NOT going to honor. I feared at this point he would screw up a new tint job because of the bad feelings between us, therefore I decided to take my car to a new window tint place. I will always make sure I inform anyone about to have their windows tinted by this company, of my experience with them. …hence this review. I am not going to use a service that is not going to honor their lifetime guarantees on the job and tint. The guarantee did not specify on the reciept what it was on, therefore legally it was on both.