Discount Tire Store – Batavia, IL

My tire pressure light always comes on when they work on my car and this time the check engine came on after they worked on it. I was told too bad, wasn’t us. Good thing they are closing but the staff is just moving to St. Charles location.

Took a nearly new car in to explore a leaky tire. They found a nail, fixed the tire and politely sent me on my way for no charge.

Real good place. Never had a problem here. Been going here for years so far and when i need new tires this is the place for me. They work with me and make sure to help when i need it.

I came in to have one of my tires repaired because I had run over a nail. I was surprised to find out that the service was free even though I didn’t purchase my tires from them. Earlier that day I had gone into Firestone and they were charging me $ 30 to get this done. I’m glad I waited and went to Discount tire instead. The service was great. All of the employees there were very friendly and helpful.
I’m going to need to purchase new tires soon and I will definitely purchase from here.

I have a specialty car that requires unique attention. Every time I have it serviced at this location, they know exactly what to do and treat it like their own. I’m blown away with the quality of service and attention to detail shown by this store. 10 thumbs up!

Excellent service! I didn’t need an appointment Saturday afternoon as they were available to accommodate me being a walk-​in. I normally go to the Aurora location but I’m gonna come here more often since they were fast!

I’ve bought 2 sets of tires personally, and my mother has bought several sets at this location as well. Competent, class act type of atmosphere. The guys I saw working there 2 years back are still there which shows that they treat employees well. (I want a happy mechanic installing my tires, I don’t know about you.) The managers will be more than accommodating if you have a tight budget like I do, and get you quality tires at a low ball price. Great shop with professional mechanics/​managers that really do seem to care about your car. This place sets the professional standard for a tire shop, and has the best prices. Way to go guys

Employees Are very nice with great attitudes and very informative. Waiting room very clean they offer drinks.(soda, coffee, water) if you are nice you can get a great deal.

I can’t say enough good things about Discount Tires. They were so great and easy to work with plus they patch tires for free!!! My tire couldn’t be patched unfortunately so they ordered my tire and had it all ready to go for me when I came back. I checked a few other tire places and discount tires was much cheaper… saved almost $ 180! Will definitely be a future customer.

By far above and beyond 5 stars! I was met at the door by their expert staff who led me through the enTIRE process. This is how business should be done. After the sale was completed, even the tech took the time to come out and introduce himself. I bought 8 tires and will be back. The manager Adrian and his staff earned a customer for life. Thank you

Phenomenal customer service. Free tire plugs and air checks… Even if you didn’t buy the tires from them. Very polite and courteous! Highly recommend!!!

This Discount Tire location is by far the best one I have been to, there is literally a Discount Tire store across the street from me but I will continue to drive to the Batavia location. The techs there are knowledgable, helpful, quick but not sloppy, and they always greet you on sight. Not only do I get a awesome deal for quality tires but the service I recieve is why I continue to go back for any issues with my tires.

One of the few automotive establishments that does not give you the runaround. Free tire rotations without appointment, price matching and genuine expert advice. Not much more you can ask for. I go to these guys for everything tire related because the dealerships around here cannot be trusted.

Worked with the Store Manager today, Scott. He was helpful and quick. He did upsell me, but after doing further research he was also right.
Got 4 new tires, in and out, and a referral discount. Glad we stopped here today.

This was by far The best experience I have had at any tire shop ever everyone was friendly welcoming and knowledgeable the service took about a half hour if not less and was done correctly I highly recommend this store prices were right seamless experience

Just wanted to tell you how great your batavia store is. Purchased 5 tires for my wrangler and was not really happy with them. Wanted something a little more aggressive. Called Al and told him what i wanted. Within 1 day I had 5 new Goodyear dura tracs on my Jeep. No questions asked, he said if you dont like them we will do whatever it takes to make you happy. What great customer service. Honestly I work at a car dealer and could have saved some money but I take my business to them. This store is top notch and operates like a pit crew. The store is clean and neat and everyone is very polite and they all seem like they actually love their jobs. That is hard to find these days. Keep up the great work.

Amazing service I came in to fix a tire and was able to get all four replaced for 150!!!

My husband and I never go anywhere else, the owner and his staff take amazing care of our cars! We have referred many friends as well. FYI they go out of their way to beat prices so don’t be shy about asking!

I highly recommend the Batavia Discount Tire. I’ve been coming here for years and they have always treated me with respect and gone out of their way to provide me with (often free) fantastic customer service. I wouldn’t trust anyone else with the tires on my vehicles and subsequently my family’s safety.

Overly aggressive sales policy. Go there for a tire rotation or fix a flat and all they seem concerned about is selling me a new set if tires. Even after I told them I wasn’t interested store manager/​owner was over the top in aggressive sales push he seemed irritated that I did want to hear his sales pitch. He said he had a right to pitch his tires because I was in his business. All I wanted was a rotation.
Rest assured I will not be looking at this store when I do buy tires for my car this summer.

Embarrassing customer service. Went at 4:50 last Friday and as I get out of my car they turn all the lights off, office, OPEN sign everything, literally as I am walking to the building! As I continue to walk up I see that three of the six employees are sitting around smoking inside the bays/​office area (read as the place your car would be sitting, hope you like your interior extra smokey!). I asked if they could help me take off a damaged tire and simply put a different tire I had with me on the rim. You would have thought I asked them to touch the surface of the sun, they looked confused, befuddled and clueless until one of the smokers got the bright idea to say «the compressors are off and they take a while to turn on.» Hahaha, I laughed it is hard not to. Seeing this smarmy high school kid who clearly gets away lying to customers about everything forgot that there are actually people who know.
Please save yourself the trip, this shop’s employees have a VERY busy social schedule and helping customers will not get in the way of it. But wait, it gets even better. This particular shop is nestled in an area with five automotive shops within one block! You would think competition would organically improve customer service for fear of the customer literally going next door but not here. Firestone was thrilled to do the work and also filled me in on some other Discount Tire horror stories. He told me Firestone constantly takes disgruntled D.T. customers and that the place is run by a bunch of kids. Tough to argue.
Here is my question why with so many good people unemployed why do people like this still have jobs? I wouldn’t let this staff cut my lawn let alone work on my car. Pathetic.