Techmotion

This was a terrible experience. Horrible communication. They did not accurately diagnose the problem and did not complete the repair. They also were dishonest about charging me for the parts and then when I returned them charged a huge re-​stocking fee. I can not tell you how bad the experience was. Lesson learned… call the manufacturer of your equipment and ask for a certified repair company (TECHMOTION was NOT certified by LifeFitness) and use them! Techmotion also told me they researched my warranty and that it had expired which was also untrue. After months of back and forth with Techmotion a certified repair company came and fixed the machine for a fraction of the cost and it works beautiful. GO ELSEWHERE!

The guy came out to my house in a blizzard, for which I am grateful. He also had the belt that needed replacement on his truck, which meant no return visit was necessary. But he did not adjust the tension on the belt. the belt was crooked and he said that was normal, and there was nothing I could do to fix it. After he left, I pulled out my manual and it told me exactly how to fix it and tighten the belt, which was loose, as well.

This is the one company I’ve counted on for several years when it comes to servicing my fitness equipment. They are fast, reliable, efficient and the best value around.

I am going to stick to facts and let you make your own judgement?
(1) The belt on my treadmill was slipping, so I contacted Techmotion for repair. The price for first visit was $ 135.00 to be applied to my debit Visa card.
(2) Following first inspection of my treadmill, I was invoiced that I needed to replace the belt. And the belt would cost $ 55.00. Total for 2^nd trip including the cost of the 55 dollar belt was $ 176.00. The $ 176.00 was applied to my card at the time the belt was ordered by Techmotion. Belt was delivered to my address and Techmotion to come install when belt received by me.
(3) Now let me bring you to present. I just received the belt. The sender included an invoice with specific numbers for the part (belt). Went online for that specific sender and applied for a quote with those specific part numbers. It is listed for $ 10.00 instead of the $ 55.00 Techmotion charged on my card.
So please make your informed judgement and conclusion about Techmotion.