Beach Plum Spa & Med-Spa

Had a back, neck and shoulder massage from Hailey — was absolutely the best massage I’ve ever had! The spa itself was stunning. The locker room was quite fancy and luxurious with plenty of room, spacious lockers and all the amenities to get ready. There was a sauna that I could have used but I was short on time. The treatment room was beautifully decorated and smelled divine. Hailey had the perfect touch, not too hard, not too soft and knew just the spots that needed more attention. I can’t wait to go back!

Visited the spa in July with 2 close friends. This spa is very disorganized. After making appointments online I was called and asked to switch the appt. times 2 times (including the night before). Upon arriving, we realize they have booked a friend and me together for a couples massage in the same room. Did they assume we were a couple? I did not book a couples massage. It didn’t end up being uncomfortable for us, just awkward! The checkout process took a very long time and an hour after leaving we received 10 phone calls for the spa. Two of us were charged incorrectly. The experience was not relaxing at all and we will definitely head to Mirabeau next time. This spa really tested my patience!

Not impressed with the service and would not go back. I’m not a very fussy person but the overall spa service was terrible. Overpriced ($ 90) mani/​pedi took about 1 hour 45 minutes to complete. They ran out of shellack (guess this was the second time that day), my nails were poorly manicured, and my feet still had dirt on them after the spa pedicure and callus removal on the feet. Lastly it took about 15 minutes to check out because none of their registers were working. Overall I was very disappointed in the level of service — not what I would expect going to a spa, paying $ 100 in service. I would have been better off going to a polished mani/​pedi at a nail salon.

I had a massage there recently and it was the best massage I have ever had! I HIGHLY recommend Nicole, she helped with many of my back issues that no one has ever been able to do before. I recommend the massage and Nicole, However the spa itself wasn’t as great. They have you dress in a locker room then walk across to the other side of the spa in front of other clients, and the main desk and their store. The hotel is under construction so it could be due to that? It was awkward walking by maintenance men, and left me very uncomfortable. The waiting room itself could be better as well, most spa’s have a dim lit room with candles and peaceful music, this was bright and sunny but nothing relaxing or peaceful about it. I had a hard time booking online as well. If I were just rating the spa I would only give it a 1 (especially for the higher prices) BUT Nicole was great so have to give an extra for her work!

I called to schedule an appointment at the med spa and was told there was a transition in nurses and once she got the new nurses schedule she would call me back. That was about 2 weeks ago. So I put a request in for a med spa consultation on line and have not heard back. I’ve been to the spa many times and find this experience very disappointing. I’ll be going elsewhere.

I am not a very experienced spa-​goer, but I really enjoyed this place. My mother and I went for a girls’ day of relaxation and thought the place was beautiful. There is a relaxing sitting room past the reception area where we snacked in our robes and listened to calming music. I am enjoyed the massage and thought that the masseuse was very attentive to my needs and did not make me feel at all uncomfortable. She wasn’t chatty, which I appreciated because I wanted to relax. I also had a facial, which was truly wonderful. It seems that the aesthetician based her work specifically on my skin type and on my needs. It felt like a very personalized facial if there is such a thing. The only reason why I won’t give this place five stars is because of the nail salon part. My mother and I were scheduled to have pedicures together, but there was only one nail tech mission there that day. There are only two chairs in the small mail area, which is fine but another staff member would’ve been appreciated as we had to watch each other get pedicures. my favorite part about getting a pedicure is how smooth my feet feel afterwards but this nail tech didn’t pay much attention to our skin just on painting your toes which didn’t even come out very good. Too bad because everything else about that day was absolutely wonderful; very relaxing and pleasant experience.

I had an appointment to get my nails done with my husband. We arrived and checked in. They told us who would do our manicures and we went to the relaxation room to wait. After a few minutes they came and got my husband but not me. I waited about 25 min and then went back to the front desk to inquire when I would get my manicure. She told me she would check. I went back to wait and after a time my husband returned and so we went to the desk and then they told us that I was booked at their other location. I know this isn’t true as they would have noticed earlier or at least let me know. They offered nothing in the way of apology only offered to have the manager call me. I am still waiting. Not hopeful they will do the right thing

What a not so special place! My wife went for a premium honey butter wrap pedicure and while the technician was skilled and did a very good job… imagine being worked on in a store room with another worker slamming cabinets, rustling through inventory, and generally making her presence as intrusive as possible. Oh, and the treatment room is also apparently the employee kitchen as her lunch was loudly mixed and heated in the microwave in the room. There were no other clients in the room and she wished she were anywhere but there as well. She noted that the soothing music was totally droned out by this unnecessary hubbub. Instead of floating on air when she arrived to meet us for dinner she was an aggravated woman with pretty nails and plenty of bad attitude. Management was less than understanding of her experience and offered a small discount on future services. Like she would ever chose to return to them knowing that her exiting agitated and exasperated was of so little concern. Many other choices are available in the area. Spa pricing should be accompanied by spa ambiance, not what she experienced

Worst customer service ever! They really don’t want your business. I called to get info on the med spa, was put one hold by Teresa, then hung up on.
I know these things happen, people are busy. So I called back again, after holding for 5 min, I was hung up on again. Not the way to attract customers. I will not be doing business with these folks!

What a special place! The staff are very accommodating and welcoming. They are so friendly and make you feel very comfortable! I had a wax done by Cynara this morning and she was excellent! Best wax I think I’ve ever had and she was very enjoyable to visit with and very precessional! I will be back to see her for sure! I will be a regular and if you are looking for a nice spa, a place to get a way for a day and treat yourself to whatever it is your body is needing, this is the place for you. I would give an extra star if there were such a thing! Thanks beach plum spa you made my day!

At the spa at the Dan’l Webster Inn, I had gel polish removal, shellac mani & pedi with the Technician Elizabeth. She was extremely bright, knowledgeable and skilled, just the right kind of conversationalist. It was perfectly relaxing and my nails all look great. I asked her to choose the colors for me and have had loads and loads of compliments. Expensive, but great value for money.

I had a seashell massage a few weeks ago. I had an amazing experience and was SO relaxed. I was with a group and one had a bad experience, when it was brought to the managers attention; she made it all right. Everyone at the spa was very detail-​oriented. We had a great time.

Always a great experience! The Spa is super clean, the staff is friendly and knowledgeable, and I love the boutique — lots of great products in addition to cosmetics. Definitely 5 stars!