Bangor Optical Center

My family and I have been a customers for almost 23 years. The previous owner, Paul, gave his customers the best service and prices to be found in Bangor. Paul stood behind his products and honored all his guarantees and warranties. UNFORTUNATELY PAUL HAS RETIRED AND SOLD THE BUSINESS. The new owner seems reluctant to honor the warranty, by throwing up unreasonable roadblocks and requirements. My vision is so bad that I can barely see the big E on the chart without glasses. You can just imagine my displeasure when she would not honor the warranty for the anti-​scratch coating without taking my glasses for 1 – 3 weeks in order to return them to the manufacturer for lens replacement. Paul, the previous owner, would inspect the lens, confirm the scratch, order a replacement lens and then install it in the frame when it came in for no charge and minimal convenience. I urge you to use Dr. Barnes Eyemart Express where one can get two pair of glasses for the price of one pair. You could just switch to you second pair if the first is damaged and not be blind for 3 weeks.
WE ARE NOW FORMER CUSTOMERS.