Weathermaster Custom Windows

Kudos! Loving the Lifetime/​Reinforced Frames, especially since most vinyl windows are actually hollow! These come with high strength alloy reinforcement, which provides solid support & helps prevent warping. Do your research, most of the other companies in Baltimore are using the cheap stuff!
Probably my favorite aspect, was over doubling our energy efficiency! I recommend going with their most economical model, which is literally better than standard double-​pane windows. Furthermore, they only charged for the work they did (if you don’t want or need options like full screens, new trim, or grids, you won’t be charged for them). You can definitely trust Weather Master, they’ve been around since the 80’s! :D

The winter of ²⁰¹³⁄₂₀₁₄ was extremely harsh. Along with several consecutive days of miserable cold weather came huge BGE bills. The bill that broke the camel’s back was over $ 1K+. This horrifying bill caused me to reach out to several window companies for quotes on changing all the windows in my town home. WeatherMaster had a superior product and an equally superior price.
In July 2014 I received a BGE Home Energy report that confirmed that I made the right decision installing WeatherMaster windows. According to the report I used «31% less electricity than my efficient neighbors.»
Thank you WeatherMaster!

Terrible windows poorly installed, on a breezy day, Air comes through the windows and blows the sheer curtains. they came out and said: Nothing is wrong with the windows. we filed a complaint with the BBB

I hired WeatherMaster to replace all the windows (6) and sliding doors (2) in a condo. I had to resort to filing a Maryland Home Improvement Commission (MHIC) complaint to try to get the work fixed. A quick summary of WeatherMaster’s work: installed cracked window, installed windows incorrectly (they fell out), latch springs didn’t work correctly, sliding door didn’t close properly/​lifts out of frame, dirty windows, damaged walls. Neither the installers or WeatherMaster brought these flaws to my attention, in their opinion the installation was done 100% correct and had no intentions of fixing anything.
The installation was horrible and the General Manager was defensive and rude. He repeatedly said «nothing is perfect.» If I knew their attitude ahead of time my payment wouldn’t have been in the ‘perfect’ amount. I had to take off work on two separate occasions for WeatherMaster to come out and inspect/​fix their work, work that should have been done right the first time. The experience was not only frustrating but cost me money for time taken off work.
The 2 sliding doors that were installed can be lifted off the tracks and moved vertically 1 – 2 inches. I had a general contractor inspect the doors and he confirmed they are incorrect. Weathermaster claims the doors are installed to factory specifications and refuses to fix them. One of the doors did not close/​lock properly, WeatherMaster fixed this. The general manager, company president, and original installer also spent 2 hours fixing something on the sliding door I didn’t even know what incorrect.
The windows (inside and out) are dirty from the install. There are also black marks on the white frames. I expected the windows to be clean after the install. Weathermaster refuses to clean the windows and remove the stickers from the windows. When they returned for repairs they offered to clean the windows; I had previously cleaned then because the condo was going on the market and pictures taken.
The installers left very visible scuff marks on the walls and a dent in the wall that needs to be patched. The drywall around the windows was chipped off down to the metal frame. When WeatherMaster returned to make repairs they patched the dent and cleaned the scuff marks off the walls.
The top of one installed windows falls out of the frame when trying to close the window. There is a ½ inch gap between the window pane and the frame. WeahterMaster corrected the install on their 3^rd visit.
Another window was installed with a crack. The spring on the frame of another window is defective. The sliding screen of another door does not work properly. WeatherMaster correctly all these defects on their 3^rd visit.
After the install, Weathermaster did not provide the warranty paperwork (which must be completed within 10 days). After re-​reading the contract I realized it was missing and had to call to request it. The paperwork should have been provided at the time of install.