Tersus Tenant Placement

I responded to a Craigslist ad for an apartment for rent at 1208 N Calvert St. Baltimore which advertised an Open House on Saturday from 1 PM to 2 PM. I arrived five minutes early and ended up leaving about half an hour later when no one from Tersus showed up. I stopped by 45 minutes later and the realtor was just arriving so I was able to see the place.
I liked the apartment very much and mentioned I had seen it advertised a couple months earlier but that no one had returned my calls. No response. i put in an application with the $ 35 fee and was told I was first in line for the apartment since I was the first person to see it.
I didn’t hear from them and left phone messages for ten days before I finally received a call back and was told the landlord already rented the place.
This business is totally incompetent! No surprise that this great apartment sat vacant for months and very unfortunate for me that I couldn’t rent it. Owners and renters should avoid this unprofessional and incompetent business!