Keisha and team are friendly, great location, Baltimore. Her team member handled a huge order in front of our two drinks as fast as possible and we chatted with a famous soccer and learned about the meaning and size of a Starbucks Reserve.
Ulrike R.
Tu valoración: 5 Reisterstown, MD
That was the friendliest Starbucks i have ever been too great customer service and super clean. Great location too!
Luce R.
Tu valoración: 3 Baltimore, MD
I love this starbucks as it is huge, nicely decorated, confy etc you can definitely work from there. Last time I came I ordered 18 croissants and they served me 16… They just need to pay attention to orders and everything will be better! But everyone at work loved it, especially as they warm them up before serving!
Haichen Z.
Tu valoración: 1 Charles Village, Baltimore, MD
First of all, there are good barista in this store. But there are also«interesting» one. I love the blueberry oatmeal in Starbucks and for a week I ordered it everyday. Every time I got what I want ant except for today. I get the bag and there is no blueberry in it… So I paid the price of «blueberry oatmeal» to get«oatmeal without blueberry». Actually I was OK at that time cause everyone could make mistake. Maybe the girl has just forget to put in. Then I asked her«Sorry, but there is no…», I did not even finish the sentence before she said«yes, blueberry». WHATISGOINGON? You know you did not put blueberry in my bag and you said nothing when giving that to me??? If I just grab and go who will give me the blueberry? Do you really want that blueberry that much? Then she returned to the back of the store and went scavenger hunting there looking for blueberry. At last she gave me 7 blueberries with two already rotten. Anyone who have had blueberry oatmeal should know there are usually about 20 blueberries in that box and they should all be fresh. That’s how they treat me in a great weather day. Then I throw the whole bag away.
Whitefaced M.
Tu valoración: 1 Burlingame, CA
Always long lines yet the servers /baristas seem to be in no hurry. Significantly poorer service than any other Starbucks I’ve seen.
Katie D.
Tu valoración: 4 Silver Spring, MD
Currently 230 on Wednesday a holiday it’s Veterans Day. Speed for my drink considering there was five people in line in front of me was very quick — I waited maybe five minutes with one barista. All the seating area was definitely packed at this time, but still very open air feel rather than cramped. Super pumped that they still had pumpkin scones(many other stores don’t I guess pumpkin season is already over). My gingerbread latte I’d give 3.5 though, it’s what I needed but it’s got a slight bitter aftertaste as if the espresso was burned when pulled. So fast service, happy to find my rare pumpkin scones at the end of the season for them, and average made drink.
Owen B.
Tu valoración: 4 Saint Petersburg, FL
Super friendly staff, but long lines by 715a. It just gets lot of foot traffic. Been drinking the Thanksgiving roast it’s quite enjoyable. Their cooler seems to be well-stocked with pre-made cold selections and they always have a lot of pastries
Jody Z.
Tu valoración: 2 Columbia, MD
Kind of disappointing, which is rare for Starbucks! Everyone in line was yelled at several times because the line wasn’t wrapping around the correct way. Okay, sorry, we didn’t know! Also there was minimal seating. It just didn’t give me the warm fuzzies that’s for sure.
Jonathan H.
Tu valoración: 3 Gwynn Oak, MD
I’ve been here 3 times. They forgot one of my drinks twice and today I got a bad cup. Hot coffee is spilling over my hand and all over my car. Very disappointed.
Kristen L.
Tu valoración: 1 Baltimore, MD
This is a new location for Starbucks, having taken over the space Talara used to inhabit. It’s roomy and upscale, with leather couches and ottomans and a huuuuuge bar for the baristas. With such a huge bar, you would think they could make drinks in a timely fashion, but apparently not. The folks working the register when I ordered were very obviously awkward introverts who could not interact with customers other than to take orders. Good hiring decisions are clearly being made here. You would think they would be able to spell a common name properly, or at least 70% correctly. You would also think the barista would figure out that no one named«Christine» had ordered a drink after she called it out 10 times and no one answered… but it’s not like they do this for 8 hours a day or anything. Look, the people who make your coffee are setting an example of how to behave in the morning. They should be caffeinated, cheerful, and pleasant. The employees at this Starbucks are the complete opposite.
Nicolette R.
Tu valoración: 3 Baltimore, MD
The location is great– right in the middle of the international circle. However, there is not much room to sit or study at all and it’s super tiny inside. For the most part, the baristas here are all incredibly friendly and sweet, but the one man with curly hair is just plain rude. He saw my service dog and yelled at me from across the room that dogs were not welcomed here.
Rob A.
Tu valoración: 1 New York, NY
We pay $ 5 for a cup of coffee(some might say its cheap)…but for $ 8 I can get a grilled chicken dinner with table service couple blocks away. 99% profit margin… still service is very bad. The guys at cash counter are very nice… but some of the people making coffee are very rude. You ask for something and they scream back at you. Ok, like the new renovations. But why Soy with Vanilla? It tastes awful. Please make it simple soy(I told this to Staff, and she screamed back…“its always soy with vanilla”)
Doris P.
Tu valoración: 1 Washington, DC
Did I hear the barista correctly? Did she actually just mutter«learn to speak English» under her breath??? Did she forget that she was working at a Starbucks? Where people are hovering around her and can HEAR her? Did she think it was okay to say that about a customer??? I couldn’t tell if this comment was directed at me, at someone who just ordered, or someone else altogether… who knows? Regardless, it was UNACCEPTABLE, RUDE, and IGNORANT. And I think maybe my last trip to this horrible little Starbucks, until they can correct their customer service issues.
S B.
Tu valoración: 5 Owings Mills, MD
It’s a great Thursday morning! This Starbucks welcomes me and everyone in here with smiles. It’s all positive vibes, networking, and people just happy to be alive and get there days started. I got my favorites — classic chai tea latte and the roasted Ham and Swiss sandwich, yummy in my tummy! Also this location and many other locations are looking for cool partners so apply! Everyone could use more money and good Starbucks lol
Jon l.
Tu valoración: 3 Baltimore, MD
I am a fan of the rich, strong flavor of Starbucks coffee. I have been to this location on many occasions and drinks have been consistently good. Service for the most part has been good, but they often struggle to keep up with crowds. One night, 2 hours before closing, they even ran out of coffee and simply said«we are out right now.» What? I’ll take a pour-over or anything… Overall, I will still stop in after a movie or when I am walking by. However, I would not go out of my way to stop at this location. As an aside, there is also very limited seating which is mostly counter height.
Mark N.
Tu valoración: 2 Fells Point, Baltimore, MD
Can some one please explain to me why the most populated area of the city with 1000’s of hotel rooms and office workers in less than a quarter mile radius has a Starbucks this brutally small?! It’s always ‘packed’ but when your store is the size of a walk in closet it only take about 6 people to achieve that status. Service is fine but they could use more space/machines too. I do not recommend going here is you are in a hurry. They should move to the old LaMIll location or somewhere bigger.
Patrick B.
Tu valoración: 3 Baltimore, MD
This Starbucks is in a very prime location right in the middle of Harbor East. Nothing really but the location sets it apart and it is always pretty busy here. Busy to the point where I think the people making your drink do not take too much care in it. I’ve seen many people complain or tell the people there they they missed something or got the order wrong. This location is pretty cramped, busy, and loud, so do not plan on bring your 17″ mac book pro and working on your screen play. I feel like the prep/wait time for your coffee is a big longer than normal. Nothing really bad about this location and nothing that sets it apart.
Rola S.
Tu valoración: 4 Knoxville, TN
Busiest Starbucks I ever been to. Always a line to the door. At any time of the day. Service was ok, places is small. Was right next to my hotel, so was perfect not having to walk very far to get my morning fix.
Cassandra S.
Tu valoración: 4 Phoenix, AZ
Always quick friendly service. They are normally swamped due to close proximity to office buildings, hotels, the gym and movie theater. Despite the amount of people who cycle through here on a daily basis, they manage to get through the abundance of grande non-fat non-whip iced mocha skim caramel double espresso macchiatos that are ordered here. I stick with their selection of low calorie teas and refreshers personally. Seasonally they switch up the menu both of drinks and in the café. I’m only giving 4 stars because they do tend to run out of snacks when I’ve been here later at night. Hey, it’s probably good to save the calories anyways!
Rebekah T.
Tu valoración: 4 El Cerrito, CA
With as much walking as I was doing exploring Baltimore by foot, I had to stop and get an iced coffee to cool me down. Super refreshing and a little kick to keep going.