Let me say this most shoppers think when they see younger employees that get discouraged. I will say this… I went into this store today without my mom at first. I explained to the cashier that I needed to get a phone for my mom who is a senior and doesn’t even use the phone a full sixty minutes in one month and he made a great selection. When mom arrived in the store with me she was pleased with his suggestion. Mom has a new phone and is very pleased.