Pizza Boli’s

Okay, so the food is okay, HOWEVER: do not order online from the Pizza Bolis website. Twice now, when we have done so, our order has sat unseen on a fax machine for two hours until we’ve called to see what was going on. They have no system in place for any central handler to ensure that the order has been received by the location.
I received no apologies or offers of discounts or anything of the kind the two times this happened until after I’d sent an email through the website suggesting they no longer should take online orders for this branch, whereupon the manager offered us a free pizza. That’s something, I guess, but it was less than genuine from the branch itself given that they only did it to appease someone higher up, and I just don’t trust this place anymore.
I did try calling once to make an order online and I had to repeat my card number ten times (I am not exaggerating) before the person taking my order got it right — not great incentive to try again. That, and I hate calling; online ordering is one of the chief advantages of doing business with a huge chain. If I have to call anyway, I’m going to start trying to other local places again.

The pizza and service are great. Much better than the other locals and chains.