Mt Pleasant Ice Arena

My boyfriend and I had fun during the public skate session! It’s mostly kids around.
Admission $ 4, rental $ 2
As of 1÷20÷2016, public skate sessions are
Mon-​Thu: 12 — 2PM, Fri and Sat: 8:30 — 10:30PM, Sat and Sun: 3 — 5PM
(Closed on holidays)

While the rink and stands are nice which I would have given 3 or maybe even 4 stars; I recently experienced an issue with the staff which has significantly reduced my opinion of the rink overall.
I forgot a backpack in the rink. The staff found it and when I called the next day they had the bag in the office out of the public access. Since I live more than hour from this rink it took 5 days to get there to pick it up. When I did arrive the bag was missing and the staff on duty admitted to seeing it a couple of days before and advised that maybe it had been moved to the managers office and to call the next day. Which I did, the manager had no idea what I was talking about and the bag is now nowhere to be found. The bag had several hundred dollars worth of Ice Hockey materials and electronics in it.
Since the staff had possession of the bag behind closed doors I have to believe someone on the staff has stolen the bag. I would have given this 1 star but because I left the bag to begin with I gave them 2 stars.

Turned away 6 customers (4 skate rentals) because of a open skating schedule changes that was not changed on the website (except a hand written note in the door…) Freestyle skating could not be cancelled despite 0 skaters on the ice. Employee in the lobby was very kind, but management/​owner could not listen to reason. Will be going anywhere else in the future.

Mount Pleasant Ice Arena is an okay ice skating arena. I’ve seen worse, but I’ve also seen much better.
The staff seem to be lost at times and also aren’t very attentive at their stations. The place can get crowded during public skating times and lots of children are usually present.
Still, $ 4 admission and $ 2 skate rentals aren’t a bad deal. Though the skates seem to be poorly managed.

Gets really crowded and the skates to rent are all pretty used but great environment and for $ 6 it’s a big rink

gotta love this old school ice rink. Been here forever. can’t be the price of admission and skate rental.

I don’t get how this place deserves five stars; I’ve experienced much better service in the ice rink in a much smaller town (Charlottesville). The staff isn’t very attentive, lines are supeeerrr long and the place is overcrowded. They could ease this by having more public skating sessions per day, but I guess not.
The place is so crowded the ice gets super rough 30 minutes into the session that you almost have to walk on your skates; it takes a lot of the fun out of skating. But this wouldn’t be so bad if they had rental skates that actually fit your feet snugly and didn’t wobble about dangerously — I changed my skates twice until I found a suitable material that wouldn’t buckle under my weight (I’m 160 pounds and 6’1″). In C’ville you get clasps/​buckles that help the skates fit your feet near-​perfectly and make shifting your weight effortless.
The playlist was OK but they could make the music more skatetastic.
Also it’s a very kids-​dominated place, and even the snackbar seems oriented towards children, which by itself isn’t an issue, but with overall service provided while I was going here with my girlfriend I felt a little «crowded out».