Midas

My car was making some strange noises and decided to take it here to get it checked out. I was given a charge of $ 250 for a sway bar «kit», come to find out after taking it to two separate places thereafter for a comparison it was not necessary for the whole kit to be replaced. Only a link was broken– this cost me $ 25 to fix vs. $ 250.
Will not be going back.

Got in and out pretty quickly, without feeling like I got ripped off. Good service all around. I’d go back.

I called this Midas & advised them the air conditioning in my vehicle went up. They were listed on my fleet paperwork as an approved service provider & I verified with Bill that they could handle the fleet paperwork. He said if he couldn’t his manager could. I left my vehicle along with my phone number. My day was busy so I wasn’t able to call until 430 to confirm that my vehicle was ready got pickup. At this time the manager advised me that they are not set up to handle fleet vehicles. So my vehicle sat there all day with no work completed. When I asked why no one called me he said they didn’t have my number… which they did as I watched Bill write it down. I was so angry. The manager, Darrick, offered me a free oil change but I’m not sure I would want them to even change the oil in my car. I will NEVER use this Midas.

I found myself in a jam a week ago when I got my car back from a body shop for extensive damage and upon returning home, realized my wipers had been installed incorrectly. I was about to drive 200 miles north with a very rainy forecast and didn’t have the time to get back to the shop before they closed. The folks at Midas were happy to fix my wipers for me AT NO CHARGE. I have not had any other work here besides this experience, but during my wait, they were very attentive to other customers, explaining clearly the work that was being done, the wait time, and the costs. When I left, it had started raining, and they only partially backed out of the garage so that I didn’t have to go out in the rain. Additionally, one of the techs chased me out in the pouring rain to tell me I had a headlight out. Can’t comment on the quality of their work, but if it’s half as good as their customer service, I’ll be a customer for life — they really helped me out when I was in a bind and were kind to boot. A+

Both my fiancé and myself go here regularly after receiving a recommendation from a friend. The guys that work here are absolutely amazing. They explain things to you about your car you’d never even think to ask. They break things down in terms of money and what is actually best for your car and usually find the middle ground for you. They are constantly offering advice about regular maintenance and things we should be doing besides just getting your oil changed every 3−5K miles.
My fiancé recently went in for an oil change and they found an issue with an old hose that had huge holes in it. The car was leaking some sort of gas from the holes. They brought my fiancé into the bay where the car was being worked on and actually showed him the piece that had been worn down and needed to be replaced.
Prices are reasonable and after a discussion with the employees about if I should switch to synthetic in terms of price, I made the switch. Once they even threw in my tire rotation for me (I get them rotated whenever I have my oil changed). Midas also has a little hole punch card you can use to earn free oil changes. My first punch was on a regular oil change, my second was on the synthetic, a more expensive change. I wasn’t told I needed a new card which I probably should have been. Instead, I’ll just earn my free-​more expensive oil change eventually.
Can’t say enough awesome stuff about this place!