If I could give 0 stars I would… We had michael and sons come to check an issue with our blinking lights. The man said it would be at most 400 dollars if he had to change a bunch of things. He worked for about 1.5 hours and found no issue and said he tightened some connections. He went to charge me and it was 402 dollars, I argued saying how is that possible seeing as he worked for 1.5hrs and didn’t really do anything. He said well ll it turns into a level 2 job since he crawled in the attic? WHAT? you have got to be kidding me. I then asked for an itemized receipt to prove what he was charging me for. He would not give me that and played on his computer thing for 20 more minutes just to tell me some dumb explanation. Sooo incredibly dissapoint ed and annoyed with this company, never again will I call them for service! Oh and btw, lights are blinking still so he didn’t even fix a thing.
Deborah D.
Tu valoración: 1 Sykesville, MD
Overpriced and deceptive! We were told when making the appointment they would not quote an hourly rate(red flag), the plumber would give us a price when he looked at it, and if we chose not to have him do the work there would be no charge. His estimate was $ 1,050 which we declined, knowing how high that was. He then said there would be $ 89 service call. When we protested, he just said ok. Hmmm… we contacted First Choice Plumbing who did the work, plus additional work that Michael’s did not quote on, for less than $ 500.
M T.
Tu valoración: 5 Greenbelt, MD
Amazing company! I have never been disappointed by their service. Ted came to my house yesterday to replace a garbage disposal and water tank, he was very clean, knowledgeable, professional and he loved my dog! I will continue to use Michael and Sons for any of my home repair needs! All I can say is you get what you pay for!
Greg M.
Tu valoración: 2 Towson, MD
Although the service man came on time, he overcharged for freon, approximately 3X the going rate. They charged $ 155 lbs for the first pound and then $ 140/lb of freon for 2 more, making the work performed over $ 400 for just the charge. Then there was the $ 147 charge for the deicing. I believe that the service was very overpriced and therefore I do not recommend.