Jiffy Lube

The people here are really polite and helpful, but so slow. Oil changes only take 10 – 20 minutes as soon as they get your car, not 30! My friend and I came here to get her oil changed and there weren’t any cars before her so I don’t get the wait.

The service people here are patient, they attentively listen to your concerns, and they are knowledgeable about automobiles. The manager was quite cheery but not annoying. I will definitely go back to this location

They’re efficient and polite. Last time I came in I ended up having to buy a new set of valve stem caps, because they lost one of mine. I visited 4 days ago, and have to [again] replace my valve stem caps because one is missing.

Fast, moderately priced extremely polite. I got an oil change and rotation about 20 minutes and about 60 bucks. they even topped up my washer fluid and vacuumed the cabin. Upsell was minimal. They were courteous, friendly, thoroughly pleasant. I will use them again.

I would be ⁵⁰⁄₅₀ of this place.
PRO:
— They are very fast for oil change and that was quite nice.
— The staff are very nice, professional, and courteous.
— Open Sunday and long hours.
CON:
*** They definitely try to sell and push services claiming a lot of things are wrong. Honestly, I then took it elsewhere that same day who did not mention those things AT ALL. They might show you a part that is «broken»… how do you know that part is really from your car and if you really need it? Hard to tell. *** BE CAUTIOUS!!!
*** I am concerned that they might have done «something else», as my car is now leaking green fluid when before it was not. Of course I can not prove anything. I am very concerned because in no way was there a leak prior to taking it to this place. ***
*** I think they will answer any question without any knowledge about your car and your other fixes. When I told him I just replaced something, the dude just sort stared at me with no answer. Please read the other reviews regarding this same scenario. *** I AM A GIRL AND I DID NOT SEE THIS WITH THE SEVERAL MALE CUSTOMERS, however who knows?
I don’t know it this place is an independently owned JL or a franchise. I find the franchises a bit more accountable.
I will update in two weeks to see a) if still leaking and b) if my car does not blow up!
Please GOD I hope they didn’t jack my car!

Expensive for some ok service. I needed an oil change, and suddenly I also had 3 other things to replace (per usual with jiffy lube). Fast enough, but it hurt my wallet

Slow! Went to this establishment a day before and was super crowded. Came today on a rain day and again the same dilemma! Staff moving extremely slow and having random conversations off to the side. Staff was unprofessional.

We’ve used this Jiffy Lube location a few times, as it’s close and convenient to our house. The service is quick and affordable. Beware their add-​ons. They tried to sell me a new battery (my old one was supposedly weakened– I decided this could wait), and when I declined, they tried to then tell me my windshield wipers needed replaced — I laughed at that one as I myself had just replaced the wipers less than 3 months earlier.
I really don’t think they’d try this BS with a guy.

I was let down when I tried to get an oil change at a different place in the area and was driving by and decided to stop in at this location. I drove up and was immediately greeted by someone named Randy. Randy opened my door and escorted me to the waiting area. He even directed me to the coffee and promptly told me I would be contacted by the service manager shortly. He was very professional and kind which is always a bonus.
I waited only a few minutes before I was contacted to discuss the work I would like to get done on my car. I always mentally take a deep breath when this happens because I fear of price and/​or being taken advantaged of, but this experience was pleasant. The guy suggested I get my filters replaced, but there was no pressure to do so and I did not feel like I was being cheated at all.
I went back to my seat and was surprised when they notified me they were done. I looked at my watch and it had only been 25 minutes! I was beyond impressed. I went to pay and afterwards, Randy again walked me out to my car, opened my door for me and told me to have a nice day.
I am quite pleased with the service. I turned on my car and at first I couldn’t tell that my car was on because it was running so quietly. The above and beyond politeness was an added bonus. One customer waiting with me even remarked, «Do I have to pay for the kindness too?»
I hope this type of customer service is consistent at this location. I will definitely have to come back.