JetBlue

Do not buy this fraud insurance. This company Allianz and JetBlue is such a fraud. I booked my flight during on of their specials with insurance and now need to cancel my trip. The insurance covers only if you lost your job (had to work their 3 consecutive years and had to have been no fault of your own) or medical reason. I guess it’s my fault for not reading the fine print but it costs $ 60 to change flight itinerary or $ 60 to cancel. Needless to say during the specials (which is when I bought it), you pretty much just lose a ton of money because of this. Multiply it by two because I booked it for two people. I’m so disappointed how they do business. Southwest Airlines let’s you cancel or make changes with no fees and not to mention, bags fly free. JetBlue sucks balls. Book another airline.

Ok. I’m a long time JetBlue traveler. I endured their fiasco back in 2007 when they had their meltdown. However, I just recently took a flight with a layover and they deliberately design it in such a way as to provoke a negative review.
I had a flight that landed at 4pm with a connecting flight that takes off at 4:30. The doors open at 4 and close at 4:15. I had 15 minutes to get off the plane and hustle to the other side of the airport. Not cool!
The first flight had no direcTV. The connecting flight had DirecTV but no headphone jacks. I didn’t mind that too much.
What I did mind was that my luggage never made it on the connecting flight — by their own willful design!
Instead, I had to wait until the next flight to have my bags delivered to me. Fortunately it took less than 6 hours but could’ve taken until the following morning. They threw a wrench in the works into my evening and it was all systematically planned out by them.
Is this really a way to run an airline? What if I had a road trip planned that same day? What if I desperately needed the contents of that bag and couldn’t wait until 11 p.m. This is no way to plan a connecting flight!