J Row Photography

I vouch the rest of these reviews. As my 3 year anniversary approaches my husband and I were talking about the weather and how the photographer (not jesse) had us in the beating heat and our pictures have us squinting. Then when we tried to get our photo booth pictures they never came. I contacted Jesse and her team multiple times and never heard back. I look at my albums and am so disappointed that there is not a single picture of our table setting or our food. Its like half of my wedding is missing. I’m a very positive person and I’m always up for giving people chances but this was just upsetting and made me wish I had spent more money.

Notice the only good reviews are old. I’d give zero stars if I could. She apparently is still claiming to be a photographer, and while I enjoyed working with her years ago, she is now a nightmare to get in contact with. I’m missing a $ 500 album that I haven’t heard anything about for months. Seems like many others are having the same issue. Avoid the hassle and book yourself a different photographer.
Edit: The photographer now has someone who is helping her with communication/​organization, and things got a ton better. I didn’t have a great experience with emails and hearing back at first, but I now have my album that I’ve been wanting and in the last few months the communication have improved greatly. Working with Jesse WAS a pleasure during the wedding, and I am happy with my pictures/​albums, I just wish it didn’t take so long to fix this.

We won an engagement session with Jesse at a bridal expo and she was all smiles at her booth about setting it up with us. Yet over a dozen emails and six voicemail messages have gone completely unanswered over the last 4 months and the bridal expo company has now banned her from future events. Don’t waste your time with Jesse and J Row photography– this does not seem to be a legitimate business.

I have been trying since June of last year to get copies of the pictures I had done in July 2012. I messaged Jesse last summer and she did reply back to tell me that she would be happy to provide me a copy of the disc she originally gave me or I could order prints directly from her. The disc I was given with my photos on it was overloaded with too many images and I could never view them properly or get prints made because the images were not a suitable resolution/​size. I loved the pictures that were taken and would like to have the option to own them especially because my dog passed away a few months ago and there were many of him included. After we spoke that one time last summer, I could no longer get ahold of her through any channels after that. If the images are no longer available then I would like to be told so I can stop trying.