Institute for Foot and Ankle Reconstruction

After receiving several different opinions on the state of my ankle after a major head-​on collision, I visited with Dr. Myerson.
As an expert in his field, and head of the department at Mercy, I felt very confident making an appointment to see him. He provided two different options for my situation and also shared the pros and cons of each.
After deciding to have my ankle replaced by Dr. Myerson, I remember waking up from surgery, and he said that I would have a new life with my ankle! (The two years since the accident were filled with daily chronic pain, swelling, and limited ability to walk)
I am so pleased with the work that Dr. Myerson has done for me and while I am still early in my recovery, (four months), I have been able to really see so many benefits to the surgery thus far. While I may need revisions later in life due to the life of the joint itself, I know I made the right choice for me and the best choice in surgeons.
The office staff there leaves little to be desired though. If you are unable to call during their office hours, you may email them if you have questions, but sometimes it can take a week or more to hear back. Most recently, I emailed the head of the office staff regarding some billing questions, and did not hear back from her for well over a month. Very unprofessional and disrespectful. Unfortunate to have to deal with such rudeness at this site.
Luckily, the amazing experience of the surgeons here makes this practice so successful. We don’t visit an orthopaedic office for the office staff, but it would be wonderful if they could be a bit more patient focused and actually take pride in their work.