Chick-fil-A

I can’t understand why there’s no sauce. WTF

As a fatty, I’ve been to a million Chick-fil-A’s and eaten the same meal thousands of times. Unfortunately, this Chick-​fil-​A consistently serve a substandard product compared to the rest of the company.
For one, the chicken and spicy chicken sandwiches are consistently about ²⁄₃ to ½ of the size of the sandwiches at other locations. This is bad for two reasons. (1) You’re not getting the portion you paid for and (2) When the sandwich is smaller, it’s almost always drier than a correctly portioned piece of chicken
The second point is, no matter what size fry you order, you’re also going to get a skimpy portion. If you order a large fry, they literally fill it up about halfway. The equivalent of a regular sized fry. I’ve probably ordered from here 20 times and 19 out of 20 times this was the case. It wasn’t a mistake, it’s a standard practice for this location.
All in all, this location and the Dundalk location are by far the two worst Chick-fil-A’s I’ve been to anywhere in the US. It’s a shame I don’t really have a choice but to go here!

Great service coast to coast! I’m from the west coast and this is my first time to Baltimore. Everything has always been perfect. This was the first time I had an issue at chick-fil-a…my food didn’t come out and there was hardly anyone in the lobby. After 15 min of waiting I asked if it would be out soon. They brought it out immediately and apologized and even gave me a promotional card for a free sandwich. I love when companies show acts of customer service that goes above and beyond expectations. Great company, great food!

Been to this location a couple of times, staff is always friendly and the establishment is clean. I have prefer different versions of the chicken sandwich before, which leads to why I deducted stars. Each time I special order the classic deluxe, it doesn’t come out right. The person taking my order gets it correct, however the kitchen always messes up. Maybe I should jus stick with the classic sandwich at this location.

Let me tell you that I was so excited to go and eat a sandwich but when I took my son and his friends to celebrate his 10^th birthday I got so sick and so did four of his friends. I don’t recommend going to this place because management must not maintain their quality assurance on food!
I’m so disappointed with this franchise and I hope their upper management figures a way to get this place on the correct track.

Restaurant is clean. Employees are friendly and efficient. I love all their sauces.
The drive through service has also been great. I asked if I could have my sandwich without the bun and they offered to wrap it in lettuce. It was delicious!
Parking is extremely easy since this is in the Canton Crossing shopping center. Big plus!

Chick-​Fil-​A! Always a winner in my book!
I love all Chick-​Fil-​A! The food is amazing along with the service and this location is no differant! From the second you walk in to the moment you leave, it is a pleasent exp.

Pros: when you go into the restaurant it’s clean and everyone is nice and seems to do a pretty good job.
Cons: Drive through is terrible, I go often for breakfast and 75% of the time the order is wrong and the people are rude. They don’t usually repeat the order back which I initially thought would help but somehow even then they screw it up. Also, I’ve ordered salads from other locations that were fresh and great, ordered here through the drive through and I think I got one they had been saving for a few days, not good!

Love all Chick-​fil-​as and this one is great! Location is super convenient as well as lots of parking. I’ve come before for dinner and breakfast, and every time, the staff are friendly, service is quick, the décor is cute, tables are clean, and most importantly, the food is delicious! Yum!

Always fast. Always friendly. Occasionally food is not exactly as ordered but they make it right and do it with a smile.

Yep! Woohoo is right! I love good customer service, and this place has it! Plus Chick-​fil-​a food… you just can’t ask for more! The staff is always sooooo nice, they go way out of their way to make sure you feel welcome, and I have seen them replace complete orders for people… they never even consider the reason. It’s rare to find these days, and I totally applaud them! They are very active in the community, always doing fundraisers for our local schools… just top notch! LOVE IT! and our dog loves it too… thanks for the treats!

Came here for dinner with my fiancée and a friend. The interior isn’t as large or clean as the one off Exit 126B on the I-​95, but it’s still not bad. The service was fast and friendly. They had a special promotion tonight, where we each got a free choice of cookie, small fries, or ice cream. The food was great, as usual at Chick-​Fil-​A, though they messed up my order. I ordered a Spicy Chicken Deluxe with no cheese (which is also what my receipt says), but they instead gave me a chicken sandwich with pepperjack cheese, pickles, and bacon, which was really weird. I ended up eating it anyway because everything here is yummy.

Call me late to the bandwagon, having only found out about the Chick-​Fil-​A hype when my friends raved about the upcoming store opening in Manhattan. So I decided to find out for myself when I came across this store on a sojourn to Baltimore.
Just like a pubescent teen faced with his first time in the sack, I had no idea what to do, so I went with the original chicken sandwich and original chicken nuggets. The cashier asked me if I wanted Chick-​Fil-​A sauce to go with the nuggets, so I played it cool and went with it.
I must say, it was a pretty good sandwich, and the nuggets tasted like actual chicken as opposed to the ones you get at McDonalds. The sauce turned out to be some sort of spicy mayo, and went quite well with the nuggets. The lemonade I got to wash it all down was also delicious. I’m pretty sure it was squeezed in-​house. Way better than the ones you get from Minute Maid and Tropicana, which is nothing but flavored sugar.
I don’t usually eat fast food, but when I do Chick-​Fil-​A will be one of my top choices!

I always consider that Chick-​Fil-​A has phenomenal customer service (except for the express Chick-Fil-A’s at school), but this specific location has gotten my attention. My girlfriend ordered the wrong soup because they did not ask whether she wanted the chicken noodle or the chicken tortilla, and when she went up to ask about replacing the soup, they agreed to it in a nice fashion. I applaud Chick-​Fil-​A for the top-​notch service they provide. And now onto the food. I maybe biased because I’m in love with the spicy chicken sandwiches here, but it was again delicious! My girlfriend decided to try out the chicken tortilla soup and the salad w/​the avocado lime dressing. I thought the soup was just any normal average soup you could buy from a Harris Teeter but the salad dressing was the bomb.
The only complaint I had with this location was the one time I came during breakfast and the cashier gave me and my friend attitude (probably because it was early and they were just grumpy). But it didn’t bother me that much in that it would bring down their ratings.
Pros:
–Drive through
–Customer Service
Cons:
–this is the only Chick-​Fil-​A in the city

A chik-​fil-​a in baltjmore? Yes please! It’s new and clean with drive through and a playground!
however, they have messed up my drive they order on severe occasions which is always so frustrating when U get home!

Seriously, why is McDonald’s still a thing?!!
Watch out! They close on Sundays.

This is the only fast food joint I’d ever give 5 stars… their food is absolutely the best! A chicken sandwich delux with pepper jack is my go-​to but their nuggets milkshakes and fries are awesome too!!! I’ve been here when 10 cars were in front of me in the drive through and was out in 5 minutes. They’re always so friendly– and the honey roasted bbq sauce is the best sauce I’ve ever had in the world!!! Mmmhmmmmmmmm

Great addition to the Canton scene. Like any other Chick Fil A, it’s very clean and friendly. Customer service is their #1 concern and they will make sure you are satisfied.
Tips:
Tell them to go easy on the ice. They basically fill the cup 90% with ice then your drink. I think this is actually a procedure they practice unless told otherwise by a customer. Every Chick-​Fil-​A i’ve been to does this.
If it’s busy, walk inside. The drive in can get backed up so walk inside and you’ll get in and out faster than the drive through line.
Do not feel scared to speak up if something is wrong with your order or food. They WILL make sure you’re happy.
Be on the look out for receipts that have the survey on them. It’s literally a 5 question survey of how things went and you get a free sandwich!!! Cant beat that. (I think it’s 1. Randomly selected 2. the credit/​debit card number is remembered so you do not keep getting them 3. after a period of time it all resets) I got 3 surveys within 2 week span, which was great!

I am so happy to have a new Chick-​Fil-​A in Canton. I have been there at least twice a week since it has opened and tried almost everything on the menu. I like their sandwiches (classic chicken sandwich and spicy chicken sandwich) and salads. The Cobb salad would be my favorite. Staff are super friendly — they will bring your food, refill drinks, and take your tray away if they can.

Chik-​Fil-​A just opened in Canton!
Same great food.
Free samples.
Excellent service.
Free drink refills.
All staff are smiling and friendly.
The mascot was there.
Plenty of nice seating.
Huge parking lot.
New food options.