Atlantic Mechanical

LATE. I scheduled an appointment at 8AM, but had to call at 8:45 to find out if the guy was coming. She showed up after 9AM.
I coordinated with my warranty company to have them do specific repairs to my furnace, but the warranty company and Atlantic Mechanical failed to communicate adequately on what specifically needed to be repaired/​replaced, so it was a wasted service call that cost me money for no reason and made me miss a few hours at work.
I didn’t have a choice in using them because the warranty company has a contract with them.
The rep was nice, but late. He reviewed what I had already stated needed to be repaired and confirmed what was already known. He ignored the other parts of the system that were likely failing because they were functioning. His definition of something that needed to be repaired/​replaced is whether it works or not. No thanks, I rather not have to call a person out when it has failed when preventative repairs could have been done.