ACE Check Cashing

This was really a minus one star!!!
I was sent a money (MoneyGram) order for $ 60 and was charged almost $ 9 at ACE. I asked the clerk if I could deposit it in my bank account and he said no! This was not true. I think it is unfair that I was charged to cash the money order. I called customer service and was placed on hold and no one ever picked up after 5 min.
The ACE office was on 9^th and H st NE in Wash DC. I am very upset that I was not able to retrieve all of my money! This is not fair. It makes no sense that it costs me money to receive a money order that had to be purchased to send me! Further more I felt I was robbed.