Cool Nails

The guy and the girl who sit to the left when you enter the salon are not welcoming and need to learn good customer service. I went in for a pedicure and end up getting a manicure also. I ask the girl sitting next to the guy to check if my toes were dry she ignored me. I then ask for the person who did my pedicure he was no where to be found. The girl reluctantly came and pull the tissues around my toes stating the polish was dry and messed up my big toe then refused to fix it because she wanted me to wait for the person who did my pedicure, then the two of them started speaking their language which is so rude. I left with a messed up toe and will never return to this place. They need to learn «customer service».

I am so pleased with this place (which I decided to try after seeing so many impressive pics and reading so many positive reviews here). I only had my nails done for special occasion, except for the random mani and pedi here and there. Since having found this gem, I have been there 3 times for a gel mani in the past two months (trust me, that’s a record). Since then I have been pleased with every gel mani done by Tiffany. She’s really really nice, honest and takes her time with her clients. My nails are looking so much better these day and I’m so glad I tried out this place. Tiffany definitely has the Midas touch.

They are not the nicest people or the most welcoming. Every chance the nail tech had he tried to charge me extra for something I did not ask for. I was very excited to go after see such good reviews on Unilocal then i went and the place was not the nicest but thats fine (i read that) and it doesn’t tell you how the service will be. So I went in with an open mind… What i can say is the nail tech that did my nails, shaped it nicley and thats about it. My acrylic nails were too thick even after i told him to not make it thick, they were lopsided (my nail when from thick to thin and the ends of it), after a week my nail looked like it needed a fill-​in. The price wasnt bad because my nails werent done to standards im use to. I have been to other nail salons in Baldwin and this one I will never return to again.

This review is long overdue but Tiffany and Ken are my go-​to manicurists. I no longer live in Baldwin but I still trek the 40 minutes to get my nails done by them. The salon gets pretty busy on weekends so I suggest calling in and making an appointment.
Other than that, it’s your pretty standard experience. Go in, pick a color and bam you’re getting your nails done. However, they must be doing some kind of witchcraft because my nails last FOREVER when I get them done here– both gel and regular mani. I can go two weeks with a regular manicure (not chipping) and around 3.5 with gel.
Highly recommend!

I was off on a Friday so I made an 11:30am appointment with whoever was available for a full acrylic set and pedicure (ended up skipping the pedicure due to impending rain and three more stops before going home) and I was told I may need to wait a little. I didn’t know they have their own lot so I ended up parking a block away.
I came in, I was told to choose a color and was taken about a minute later. I was as the second station but I don’t know the name of the gentleman who did my nails.
Issues — The tech was using the electric file and ended up cutting my cuticle. This has happened at other nail salons as well but it still a problem especially when I’m still uncomfortable over 24 hours later. Also my left thumb nail is not even. It is slightly uneven but I noticed it as I walked to my car.
What I got done — I asked for a full set of ballerina shaped tips (coffin shaped but I prefer to say ballerina). The tech suggested gel color. I usually get gel manicures at my regular place so I asked the price ($ 10). I agreed because gel is great! He also asked if I wanted a contrasting nail which was free so I went for it. He did seem a bit judgy regarding my contrast color choice but it came out great. All in $ 40 before tip.
Overall — I’m happy with my nails and I would go for a pedicure and a fill-​in to see if I will make this my primary nail salon.

I have searched the 5 boroughs and the island for a great nail technician. I was a licensed Niall tech for 10 years so I am very picky. I have traveled 15 miles one way just to get my nails done by the right person but never found the one. Either the nail tech used cheap quality products or didn’t take pride in their work. No matter where I went I would have a lot of lifting due to cheap primer/​tips/​glue, insufficient knowledge of products, or poor technique. I went on Unilocal and found several reviews on cool nails located in my neck of the woods. I took a chance and made an appointment with Tiffany on ⁵⁄₃. She took her time and listened to me. She did an amazing job with my gel set!!! I didn’t write the review on the 1^st day because new sets always look good the first 2 days. It has been 8 days and my nails still look as if they were just done. No lifting on the sides or underneath. I think I found the one!!! Tiffany is amazing!!!

By far the worst experience doing my nails ever!!!
The popular guy was busy and insisted that I used another tech. He swore this guy was just as good as he was. About an hour and half later, my nails were paper thin after it took him over 30 minutes to apply and sculpt the acrylic. Total waste of time and money. And here’s the kicker, when the popular guy came over to see what this guy was doing, you can tell by the tone in his voice that he was telling the guy to fix my nails because he kept attempting to correct his mistake. Never again will I go here.

I have been coming to Cool Nails for at least a year now and i always leave in love with my nails. It is such a great environment so clean and well organized. Tiff and Maritza are the best i love the way they do my nails and i never had a issue. People always ask me where I get my nails done and I always recommend Cool Nails!

I highly recommend this nail salon cool nails has the best service everyone is very friendly and accommodating no one else will ever do my nails.

I was recommended to try this nail salon by my wax girl who goes here. I called made an appointment with the owner Tiffany. The place was clean and all of the staff were very pleasant including, Tiffany who did my nails and she was very accommodating as I expressed I was not happy with other nail salons I’ve tried. She was very fast and efficient. Also she was very patient with me as I am not the easy person to do nails on. My boyfriend even got a mani/​pedi and he was happy. Even the customers were very friendly with each other. From now on this will be my new nail salon. Thank you Tiffany you were great, I will be back to get a pedicure. All smiles!

I enjoyed the waste of my time and shoddy job. The lady who started my pedicure has to be told to clean the station, did nothing to my feet. When it was time to scrub my feet I might as well had a a newborn do it.
The owner asked me as pleasant as possible if I wanted anything else and I said no and left.
I paid a smooth $ 17 ($ 2 extra to use your card) to essentially get the polish removed from my toes.
I won’t be back.

Went to this nail salon last week and let me tell you, I love my nails. Ken did a great job I will definitely go back for my filling.

My first visit to Cool Nails. I’ve been looking for a place in my neighborhood that does trendy nail styles and designs and finally found it! Great service, nail technicians and location. Pedicure was amazing as well.

Been coming here for over a year now & they’re the BEST.
They can do designs, they have so many colour options, they even do colour changing gel nail polish. You’ll have problems deciding on what you want as they offer so much.
I only go to Tiffany & Ken so make appointments if you want them & want some designs.
They do get really busy on weekends and Friday night. So go early weekdays to be seen quickly.
I love this place so much, I’m often away from home and I wait weeks to just get the done there because they always do my nails perfect!

Unclean establishment using unhygienic methods to perform pedicures. Had to ask the tech to clean out the foot bath after a customer had used it. Does not use sterile filing instruments. Had the slowest nail tech ever take an hour to do a simple pedicure and the result was so shoddy, another tech had to redo everything.
To add insult to injury, no one cleared the driveway nor the steps of ice. Apparently, deicing salt is scarce.
You get what you pay for… I’ll stick to nail salons on the north shore.

Quality of nail service is up to par, however I wish that the staff would be more warm & inviting. Parking is never an issue as there is a back lot. $ 15 CC minimum and tips are not cash only!

They are awesome. Love my nails everytime. I am never disappointed!!! If you are looking for a new nail spot… see khanh or tiffany. They are the awesome duos.

This was the first time I’ve been to Cool Nails. I’ve been looking for a new salon that is really good at modern styles and shaping. After looking on Unilocal and seeing all the pictures they had of their customers nails, I had to try! And I must say I am so happy with how my nails came out! I told him I wanted the coffin shape and he asked me if I wanted it really narrow or more square. I wasn’t sure so I said somewhere in the middle. He said let me make the shape and see how you like it. He nailed it the first time. My nails are perfect. And it doesn’t hurt that the prices are amazing. Before going there, my nails were a hot mess and they were lifting. He suggested a whole new set so that I don’t get fungus. With gel it was only $ 45 to have everything removed, redone and with gel. Can’t get better than that! Thanks Cool Nails!

I went here on ⁹⁄₅ because they were the cheapest to do Tips out of all the other places I called they wanted $ 28, $ 30, even $ 40. Cool nails only wanted $ 25 for Tips. I waited for a few minutes, then I was seated and told the lady how I wanted it to be done.
Very clean, neat and professional.
I will come back, I love it!

I’ve been in the market for a new nail
Salon and I’ve stumbled upon COOL NAILS from friends. And I’m so glad I did! Tried it for the first time this week. I got a pedicure, new acrylic set, and eyebrow waxing. All
Completely happy with the work done. They pay attention to detail and customer satisfaction. A very friendly atmosphere. ‘Chou’ did my pedicure (hopefully spelled her name right) VERY sweet woman. HIGHLY recommend TIFFANY for doing nails. She did mine and I was more than happy. Highly reccomend this nail place. Never would have found it!