Cartridge World

This store cheated me and insulted me today. I will never go back.
I needed a laser toner cartridge. They looked up the retail price on
and told me that was $ 192, which I already knew because I had looked it up myself before going there. They offered to sell me one for $ 119. I told the sales associate that they were not selling me a NEW cartridge but just one that was refilled and that this price was outrageous. He was talking on his two way phone to someone else, who clearly said, «If she is going to be a bastard about it, I’ll do it for $ 79.» I said, «Did he just call me a bastard?!!» I couldn’t believe it! The guy then took his phone into the back and continued the conversation, which was rude. When he came back out, I told him that they shouldn’t try to cheat me as I know what this costs, and I can get a one on amazon for about $ 52 — just because staples shows it at $ 192 does not mean they can base their price on this! Anyway, that’s the price for the drum cartridge and I just needed the laser toner cartridge.
Then I said to forget it, I would just get Epson ink jet refills and that I had brought empty cartridges to return for credit. The associate charged me $ 9.77. I asked, isn’t there a discount for returning cartridges? That’s what you told me last time … he said, ok I will charge you $ 8.99.
I gave him a $ 20 and he handed back $ 10.23. Yep, he’d lied and charged me $ 9.77 anyway! When I confronted him with this, he acted like he didn’t understand what I was talking about. I will never go back. It’s too bad as it’s convenient to me but I can’t believe they ripped me off for such a small amount — literally 78 cents — and that they apparently think it’s worth this to lose a customer.
By the way, the link to amazon showing a package of (could it really be SIX??) new toner cartridges for $ 55 or so is here
cheaters!!!