Baldwin Nail & Spa

Wasn’t crowded when I walked in, but had to wait 30 mins. Then I felt like lady was rushing to get me out by 7:30pm. I could have used a little more tlc. I guess I should have arrived by 5pm to be done by 7pm. Lemon and honey pedi was $ 30. She was too gentle on the leg massage. I needed a little more pressure for my tired old feet!!! I will try to get here earlier to see if results are better next time.

This place has a beautiful atmosphere and Kenny is great really friendly. However, they are insanely over priced for subpar work! I spent $ 120 for a pedicure that a clearly new person did for me because she did not know what she was doing and an okay gel tip set where on of the nails came out bent and uneven! Will be going some place else from now on.

I ended up here because my guy and I decided to have a quick mani/​pedi on a chill Sunday morning and it turned out to be a nice find! The ladies were nice, efficient and did a really nice job for him and I. Great first impression. Plus really nice décor. Will visit again.

The vibe alone is worth 5 stars but waiting 43 minutes for a pedicure with an appointment detracts from the experience. To be avoided on the weekends for this reason alone.

Stopped in to grab a gift card for a birthday party tonight. First time ever stopping in. Normally live in the beauty supply store downstairs. Very impressed with the number of friendly staffing preparing for their day. Beautiful décor. Spa equipment top of the line. Plan to make an appointment myself.

Day 3 — another one chipped, and I’m out of town and can’t get it fixed. Biggest waste of money. Don’t go here

I like this nail salon because it is very clean and quiet. It is also very spacious. I love the different spa pedicures they offer. However those range from $ 20 to $ 80 but worth it.

Great foot massages but I was disappointed with my dip powder fill-​in. Usually, it will last 2 – 3 weeks, but I find in less than a week, this one was already lifting.
The décor was nice and some of the staff were excellent. But some seemed rushed (?the owners) and abrupt.
Overall, it was a nice experience. Good idea for Mother’s Day or once in awhile pampering, but not for the bi-​weekly maintenance I need.

Way over priced and the girl I had had no idea what she was doing and kept watching the girl next to me to see what she was doing and skipped steps in my pedicure. They were nice but charged for every little thing! Including nail designs that they didn’t even finish.

Services received: Facial, Mani, Pedi.
Pedicure: Average «mini-​spa» pedicure. I advised her that I wanted a manicure also. She completely forgot and sent me to the nail dryer for my toes. I had to wait extra time to get my nails done… :-/​
Mani: Really good base coat was used with Opi nail polish. Mani lasted a long time.
Facial: Worst Facial EVERRRRRRRR. Painful experience. Awful.
I asked for extraction of any blackheads and she said, «I dont see any «.
Then she took out tweezers and pinched my forehead all over, while saying «You come for 2^nd facial soon… OK? «
NEVER.
The experience left dark marks on my forehead. I cleared them with Witch Hazel eventually. SMMFH*

They’ve very nice and the place is clean and very pretty but I’ve had better spa pedicures. I’ve been spoiled by the place I go in freeport. They very cheap with the amount of product they use. Everything was pre measured and placed in tiney tiny sample cups like the food sample cups when there’s ademo at Costco. For $ 40 I expected a lot more from them.

Lots of perks but the quality of peni/​medi is mediocre at the very least. The massage lady that does service while u get ur nails done was great however. Will mot return.

I discovered this place a few months ago and this is my new mini getaway! Its clean and easy to relax with many of their spa services. I’ve had pedicures, back massages and gel manicures and they have been exceptional! Very professional and spotless! You will not regret!

After years of using Unilocal,I created an account to give this place the horrible review it deserves.
I made appointments in advance for a standard mani/​pedi for myself and my mother on Mother’s Day.
We were told there would be a 30 minute wait, which turned into well over an hour, and the services were terrible. They were completely understaffed and unprepared for the day. Instead of being honest about how long the wait would be, they lied to string us, and other waiting customers, along. Overall poor attention to detail, and bad massages. Due to their delays we had to rush out, and my mother’s pedicure was ruined. A total disappointment in every way, especially on a day meant to be special, and definitely not worth the higher service price.

i absolutely love this place!!! i get my nails did every 2 weeks! (UV NAIL)
highly recommend it. you will get a massage while getting your nails done :) (which is a treat) call for an appointment so you can get a better service.

My friend first told me about this spa when it first opened and I thank her when ever we speak. I thoroughly enjoy my experience at this salon and I come at least 2 – 3 times a month just to pamper myself and relax. It is very family friendly and I like to bring all my friends with me to get pampered. They love it as well. The employees are very friendly and professional. I constantly get compliments everywhere I go on my nails. I would encourage anyone who lives in the area to stop by…

I would like to begin this review by saying that I’ve been searching for a nail salon that I could be a regular at for quite some time. I think I’ve found that in Baldwin Nail & Spa.
I called to make an appt for 6:30 for me and my mom. Unfortunately, we were a few minutes late. I was willing to simply let me mom get her nails done and have mine done another day. However, they decided that they would do both of our nails. I was a little scared that speed would mean that quality would be lowered but I was so wrong. They did an amazing job with both of our manicures and pedicures, never skimping on customer service, consistently attentive, and responding to requests. My manicure and pedicure were beautiful and held up to wear and tear, unlike many other places I’ve been to where my polish begins to chip in 3 hours.
It is a beautiful place with a wonderful staff that did an amazing job. I’ll be returning again for sure :)

Best nail place in my neighborhood!

I’ve been to Baldwin Nail & Spa twice; first at the end of 2011 and then again at the end of Jan. 2012. To sum up my experience at this establishment, it could be 60% better. While they are reasonably priced in comparison to decent salons in Manhattan, the service is not up to par.
During my first visit I elected to get a manicure and pedicure. I’d called about 30 to 40 minutes in advance for an appointment and was told they’d be able to start my nails at that time. However, when I arrived, I was led to the pedicure chair and asked to soak my feet. Although there were employees who were walking around (yes, nail technicians) and even those who finished customers while my feet were soaking, no one started my pedicure for 25 minutes. The «manager» was very «apologetic,» and made several excuses for the delay. Then when I was taken to a table to do my manicure, the young man doing my nails didn’t even soak my hands — waterless manicure. (I guess there’s a first time for everything.)
Even though the visit was right at New Year’s Eve when women generally beautify themselves for celebrations, I chalked up the lackluster service to the possibility that there were employees out for the holiday.
During my second and most likely last visit, I called over three hours in advance to schedule my services, which was supposed to include massage, manicure, and pedicure. Upon entering the spa there was a customer at the front desk who had poor service and was trying to straighten the issue out with the managers. I was asked to proceed with my massage first, which was great (done by Lucy). After my massage was finished I was asked to soak my feet and told that someone would be right with me. Unfortunately, I was again sitting for 30 minutes before anyone attended to me. Meanwhile, again, there were employees who were finishing other customers, but were not instructed to begin my pedicure. Someone rushed over when I asked for a towel to dry my feet because I was leaving. Again, the same «manager» came over with her fake apologies and concerns.
While they were doing my pedicure a woman came in and they immediately rushed to do her pedicure and paraffin waxing — NO wait whatsoever. I did not stay for a manicure and while paying was provided with a free certificate and a discounted certificate (with expiration dates) for the services that they didn’t execute well.
Overall, I would prefer to pay more money for services rendered professionally and timely before patronizing this establishment again. It’s not worth the time and aggravation. They have a warped sense of good customer service.
Pros:
*Pricing is decent.
*Lucy is friendly and gives great massages.
*Location isn’t bad and there is parking.
*Décor is nice.
Cons:
*Unprofessional
*Long waits for no reason.
*Disingenuous management.

I wouldn’t say I am an expert on nail salons but I have been to so many in my life I definitely have strong opinions and this place was great! My family has been in Baldwin for a long time and we have never had anything but the usual no frills, cheap nail salons that are adequate but always leave you wanting more. Baldwin Nail & Spa is brand new, huge, extremely clean and is more than just a nail salon, its a day spa. In addition to the usual nail services, they have 5 different types of massages, 6 different facials and great packages.
Now to the details. I was lucky enough to go in during their Mon-​Wed special, when you can get a mani & pedi for $ 22! Yes, it’s only the basics but their basics are better than the spa treatment at other local salons. They paraffin your hands as soon as you get there. The pedicure includes an exfoliating scrub, a lengthy massage and paraffin on your heels, all on brand new clean pedicure chairs. They offered me tea or water as soon as I was seated. The manicure was also wonderful and included a hot stone massage.
Finally, instead of the standard punch card, you get a rewards card that runs on points not visits. Once you accumulate 200 pts you get a free manicure. My mother and I are hooked and are definitely making this our new go-​to place.