U-Pack Moving

THIS REVIEW IS FOR THEIR FREIGHT HANDLING!!!
I was to have a Freight item delivered to my home between 9am-​1pm on August 7, 2013. I called ABF at 10am on August 7^th and told them I would not be home; to bring the item back to the yard; and I would retrieve it on August 8^th. Laura told me that I would be able to retrieve the item between 7−9am and I should ask for Mark.
At 3:45pm on August 7, I receive a phone message that ABF is at my house and would like to know if I am close by??? Of course not-​DUH! That’s the reason I called and requested to pick up the item on August 8. I am able to call the driver back at 4:15; he explains that he is nearing Delano-​I explain that he should have never attempted delivery.
August 8-​I travel to pick up my item. I pull to the back as instructed by Laura. I can see my item on the truck… it’s beautiful… a new Weber Genesis EP330 Gas grill… the angels sing! I ask the gentleman sweeping if he is Mark; he is not, he is Jerry. Jerry tells me that Mark left for a «few» but should be returning. I ask him to just put my grill in the truck? He has to call Mark… Mark tells Jerry to tell me to wait. He will arrive back «soon.» I’m touching the box, I can smell tonight’s dinner!!!
I wait in my truck…5 minutes, 10 minutes… another gentleman arrives! Could it be… Mark? No, it’s Eddie. Eddie asks me why I am there-​I point to my grill… she’s alone on the dock. I need her! Eddie… gets in the forklift, grabs the grill… places it in the back of my truck! A true hero ladies and gentleman! Mark… never saw him, however, I had a few choice words for him as mentioned to Eddie!
How many men does it take to load a grill in a truck? Apparently, only 1, but his name has to be Mark!
Please promote Eddie to whatever job Mark is supposed to be doing-​Eddie does not have his head «inside his rectum.»
Eddie is the reason this review gets 2 stars!