Smile Studios

Wonderful dentist, I brought my 8 yr old son and 3 yr old daughter and they absolutely fell in love with the dentist. My daughter started to cry once she found out I was taking my son and not her.
And the staff was extremely nice. I am relieved to have found such a good dentist.

Like most people, I don’t exactly look forward to going to the dentist; hence why I waited to long to go back. In the past my dentists were always lecturing and kind of condescending. Well, I knew it would be a mess in there and also having a chipped tooth, not flossing every day and generally loving sugar so I expected a lot of judgement and disgust. Quite the opposite; the doctor and assistants were all very kind and while they educated me on how to take better care they never made me feel like a terrible person.
I had to have a Veneer put on and during a break to rinse I noticed my mouth was numb and I wasn’t feeling the prep work being done. I was informed the Dr gave me a shot.(WHICH I NEVER FELT) Now that is what i call Gentle Dentistry.
Now I’m not saying I’m looking forward to having more work done and cavities filled, but they made sure I was completely comfortable at all times so if I have to get it done then I’m going to Smile Studios.

When I first went for my initial first visit I was waiting in the waiting room for an hour and then waiting in the chair for over an hour, then they told me they were behind, finally did xrays and that they were going to to a complimentary hygienist review with me. After that, they told me the doctor was still unavailable and I could wait longer or reschedule. I rescheduled and when I came back I just went back for my referral to have my impacted wisdom teeth removed which I requested to have rushed since I already had to reschedule just to request to have a referral sent out since I have DMHO. Thankfully that was a quick process. About two weeks ago I received a follow up call asking when I wanted to reschedule to have my four back teeth pulled. I had to inform the lady on the phone that they already sent me to a specialist to have it done 5 months ago! I won’t be returning.

This is a fantastic dentist to go to for the entire family. My kids have been going since the age of 4 and have had nothing but positive things to say about their work and the staff. Highly recommend!

Their office wouldn’t schedule an appt for my 18 month old, even after I explained to them that the American Dental Association and the American Association of Pediatric Dentistry recommend the first dental appt when the first tooth appears but no later than age 1. They told me to wait until 3.5 for her first appt, which is an outdated practice. On the plus side, now I know that they are not up to date with current dental practices so I can avoid bringing my daughter here when she is older.

Please be careful using there payment plan, after paying off my dental work. My bank was charged an extra payment. No problem well there was a problem, with other medical bills, mortgage, phone bill all coming out of my checking Account. This extra payment over drew my account. Now I’m out almost two hundred. When I called and let them know this the teresa just said I’m sorry and giggled. Not a good way of doing Business

Dr. Mortensen is the best. He is a young doctor but well trained. His staff is very professional and friendly. His office is a happy place to be. I would highly recommend him.