Scruffy to Fluffy Pet Spa

I was really impressed with their service! I picked up my Lilly and she was a happy pup! I’ve taken her to other places and when she comes back she’s different, scared I would say! I will definitely be taking her back to you girls! Thank you Nada!

The prices here are amazing. I paid $ 25 for a trim, nail cut, extracted anal glands, teeth cleaning, and nail clipping. The staff is very friendly, and they keep the pups in spacious, individual kennels. They also included a photo with a cute Christmas quote attached. I would definitely come back!

I am so pleased with their service! My dog was so scruffy and matted. They prepared me that she would have to be shaved and short, but when I arrived they were able to keep her hair a longer length! I expressed my concerns about her being injured during grooming and she came back 110% perfect! I’m very thankful!!!

After being unhappy with Petco’s inflated prices, I started asking friends for grooming recommendations for my ragtag band of misfit hounds. A fellow dog-​nut friend raved about Scruffy to Fluffy, so I figured I’d give them a shot.
When I called today to make an appointment, I figured I’d have to wait a week or so to get my two little idiots in, but it turns out they had availability today. So, I was down there in 30 minutes, dropping off my dogs.
Right away, I noticed that instead of cages, they use open top little pens to hold the dogs while they’re waiting for their turns. And the pens are right there on the floor of the shop, so the dogs can see what’s going on and be around folks.
The staff I worked with were all super professional, friendly, and doing the reassuring act of cooing at my dogs (a sign that they actually like animals, something that one often questions when dealing with the grooming departments at the big box stores).
A few hours later, both dogs were done and looked ADORABLE. They were trimmed up, smelling fresh, and had really cute bandanas on. Best of all, the price was literally HALF of what Petco last charged me. Cheaper, better service, AND my dogs actually seemed happy and not anxious? SOLD.

I am so sad we had to move because we can no longer go to Scruffy to Fluffy… my dogs are my kids and this was my favorite place I have ever taken them. We used them for 2 years and I can not say enough nice things about the staff. AMAZING is one word. My dogs come home so happy, so fresh and so clean :) We will miss you so much!!!

Updated review 8÷26÷2015 **** I’m downgrading the star rating of this place from a 4-​star to a 3-​star due to the most recent grooming experience.
I brought my dog back home after his groom and noticed 3 – 4 tiny nick marks /​razor burns around his belly area. Notified the owner & she said I should take my dog to the vet to check the next day. Turns out they were in fact razor burns /​nick marks caused by the grooming!
In my initial review of this business, I was just saying how I really hope they would not injure my dog like the Pet Styling Company did, but alas — some nick marks still appeared.
I’m just relieved that after 1 day, the reddish/​pink marks are slowly disappearing and the area is healing.
My overall experience here has been positive aside from this minor incident. Crossing my fingers (again) that they’ll be more careful next time!
((Big sigh of relief))

We first took our dog to chain store groomers but they charged way too much for a mediocre job. Thankfully we found Scruffy to Fluffy last year and we couldn’t be happier! The prices are really fair ($ 35 for a small dog full groom vs. $ 55 we paid in chain stores), and our little shih tzu comes out looking and smelling so fresh! The best part is that the staff is friendly and really did treat our dog like their own.
A full groom for our dog takes anywhere between 2 – 4 hours depending on how busy the day is. He always get a spiffy bandanna when he’s all done. Last Christmas they even gave us a Christmas card with a photo of our dog. I further admire this business for their charity work of grooming dogs in shelters all over town. I would recommend this pet spa to anyone’s furry friend.

They did an amazing job! They were great with my hyper puppy on his 1^st time being groomed.

Had a similar experience to Ty H. Upon picking up my little dogs. With one dog, they asked me why he was limping… Uhh how about you tell me? He was most definitely not in that condition when I dropped him off. The limping was so bad, and my poor dog was in so much pain and had a hard time walking for a couple weeks. He seems to be walking fine now, but I had to leave a review after realizing he still has pain around that leg, and he cries out when I put any pressure near it when I try to pick him up. The second dog had nics on her back with what looked like dried blood. It has been about 3 months since this incident, and I wouldn’t trust them to be alone with my dogs. I think the worst part was denying any wrongdoing and making no effort to make amends for their mistakes. after reading some of the other reviews I’m wondering if it maybe is just one person or a couple people who are so incompetent at this place.

This place was terrible. I took two of my dogs there. One of them was terrorized by another dog the entire time it was there. The behavior problem dogs were placed closest to the gate so they growled and barked at every dog that went by.
My other dog had one of his claws half-​way clipped so it was just broken in the middle. He was limping around because every time he put weight on that paw, it hurt him. I had to fix it myself.
They gouged both of my dogs with clippers so deep it drew blood. They scratched my dogs chest with clippers so bad they had to show it to me when I picked up my dog. THEN, they tried to ask me about it like it wasn’t fresh! It was still bleeding when I picked up my dog!
To add insult to injury, one of my dogs picked up kennel cough from this place, and that is going to cost a lot more than the $ 100+ this place charged me. Over $ 100 to terrorize my dog, gouge my dogs with clippers, crush my dog’s claw, give my dogs kennel cough, and put a bandana on my dog when I CLEARLY asked for a bow (minor issue, I know).
It seems like the staff was hired from one group of family/​friends, and none of them has any idea what they are doing, or any training with dogs. They treat dogs like unwelcome guests, and the customers like irritating problems. Do yourself and your dog a favor and go ANYWHERE ELSE!

This place is one of the best groomers I’ve taken my little doggie to! Customer service was great and polite. I’ve taken my dog there twice the only reason why I’m not giving the 5 stars is because the last time I took her they trimmed her way too short and wasn’t super happy about how she looked but I will go back again and be sure to give them more specific instructions on how I want her groomed overall very content with their service and prices!

I’ve had a lot of dogs throughout my life and normally use chain store groomers. I’d been given really bad service the last couples of times at these types of places so I decided to look for a new place.
Then I find Scruffy to Fluffy on my Facebook news feed and left a message for a appt thinking it would be a couple of days. Within a hour I got a message back for a appt the next morning. My fur babies where cute and happy upon me picking them up.
Reasonable pricing, fast and friendly service will be back!

They gave me a last minute appointment for my beagle/​shih-​tzu mix. I dropped her off at 11 and she was ready by 12:45. I love that they didn’t keep her all day. The woman I met was the owner and she was very, very kind. My furry kid wasn’t too anxious when I picked her up, which is a nice change. Yeah, she wasn’t exactly HAPPY– but she’s anxious by nature around unfamiliar people (a rescue from a very bad situation), so this was to be expected.
My only issue was that when I asked for the puppy cut, I asked for around her mouth to be essentially completely cut down. Her fur grows pretty quickly there, and looks messy because of her color. She assured me they would.
They didn’t. :(
It was a small thing, but still.
The shop is very nice and very clean. I would definitely bring my dog back here. She also got a super cute bandana which I loved :)
EDIT: The prices here are fantastic.

Good customer service. They did a nice job with our dog and the price was very reasonable. Will definitely be taking our Zoe in again.

Love, Love, Love this groomer! Moved here from Arizona and needed to a new groomer. I avoid the big pet store groomers.
The staff is so friendly and my dogs always look great. I highly recommend this doggie spa!!!

Went there as a walk-​in — needed bath and de-​shed service for my dog. Good customer service and reasonable prices. My dog was clean and I was happy. I plan to go there again.

I took my precious Bentley to Scruffy to Fluffy Pet Spa because I kept seeing posts on Instagram that we’re adorable. I knew a lot of friends that went there. We were so happy with the results. I felt safe leaving him there and knew he was in great hands. The owners are the nicest people and really care about everyone’s pets. I highly recommend to anyone looking for a place.

This place is amazing! I have a longhair dachshund and I made an appointment for him to get a full groom at 10am on a Thursday. I was quoted that he would be ready by 1pm which kind of bummed me out because I felt bad if my dog was sitting in a kennel for awhile, plus he’s not away from home very often and I knew he was scared. The staff was super friendly and assured me they would finish him ASAP and I was fine with that. I received a call at 11:15 that he was ready, I was so excited! Not only did they get him all taken care of in an hour BUT he looked AMAZING! When I picked him up he was running around loose because he was crying in his kennel so they let him out… lol! He looked so happy when I picked him up! It is totally like him to be dramatic and I felt they went over and beyond by allowing him to run around to make him feel better. I am so happy this turned out to be a good experience because I love my dog like a child and I can see the staff here really do care about the dogs they groom. We will definitely be bringing our dog, Gibson, back again! Thank you to the staff of Scruffy to Fluffy from Gibson & I!

Pros: They were friendly and the price was good. Also, there were no nick marks and my dog was happy when I picked her up which is the most important thing.
Cons: I asked for a summer trim on her legs and a slight trim on her ears and tail but leave both feathered. They shaved her almost completely except for her head and tail. She looks hilarious. Also, there is a random long spot on her chest that they missed with the clippers. The hair on her head is pretty long and it looks really weird. Also, they couldn’t get mine or my dog’s name (or my dog’s sex) right. We both have very simple names and she is obviously a girl. They kept calling her by the wrong name and called her a he even when I picked her up. If you can’t bother to notice that she is not a he, maybe you have too many dogs there. They were also behind because one of their groomers called in which is understandable but still a bummer since I had to wait a very long time to get my dog back.
Overall, I won’t be back because I didn’t get the cut I wanted and maybe I wasn’t clear enough (although, I know I never said I wanted her completely shaved!). If you do go here make sure you are very clear with them.

The best grooming place! They are so sweet, super fast, and the prices are great. I can always call and get my girls in the same day.