So first let me start by saying… I rarely write anything negative, but due to the treatment we got I feel it is my responsibility to warn others. To begin with we were referred to this office, when I called to make an appt the secretary said I had to call my insurance to see if we could go there, I didn’t mind, but I’ve never had to do that before. Usually it’s something they verify. So I called back and told her yes You are in our network, so she scheduled an appt. The next day we arrive we don’t even get greeted, the Dr wasn’t even there! So I signed in, and she still said nothing. I asked her if I had to fill out anything since we were new. she said yes very rudely. While doing so, I told her we had double coverage, she said well you should’ve said that before hand, after I hand her the insurance cards, she told us our child would not be seen! Wait what just happened??? Yup she kicked us out! I couldn’t believe it. No we are never coming back and no I don’t recommend this Drs Office to anyone. If you’re reading this Dr please hire a more professional and respectful staff, they are costing you patients.
A C.
Tu valoración: 4 Bakersfield, CA
She is great with my children. Before vaccines she usually talks to them. Even if it is a simple question as how are you today, I like the fact that she is taking her time to communicate with them and not just in and out ta-ta. Spacious waiting room, clean, easy to make urgent appointment, friendly staff, and wait time isn’t more than 10 – 15 minutes.