Accelerated Urgent Care

Great place to get it all checked out… I’m talkn A to Zeeeee like Ten ass see. :-)

Amazing facility. I can’t thank Dr. Washington and his staff enough for being so thorough and caring so well for my daughter. I wish more Urgent Care facilities were like this and these care providers.

Accelerated Urgent Care is the worst urgent care to visit. I have lived in Bakersfield all my life and have visited many urgent cares in my life time. I have never had a horrible experience like this one. I visited this facility due to painful urination and blood in my urine and I was 9 weeks pregnant. I was having a hard time walking as well from all the pain and no need to say that I was terrified since I am pregnant. Well my visit wait time was very long. When I first arrived I was immediately sent back to give urine sample. Not only did the urine cup not have my name but I was just asked to leave on top of counter with no indication that it belonged to me. I would think that Accelerated Urgent Care would have a ZERO TOLERANCE FOR NOT LABELING SAMPLES. After a long wait I finally go back to see Dr. Ram (not much of a doctor) and he comes in and says you have noting in your urine everything tested negative. I asked him how this can be since I am in terrible pain, blood in my urine and I am pregnant what is wrong with me. He said it’s noting with your urine because if it was a UTI or something with urine I could be treated there. He proceed by scaring me and telling another thing it could be my placenta seperating apart (basically saying I could be having a miscarriage) and I needed to see my OBG on Monday or go somewhere where I can have ultrasound in the weekend. He said there was nothing he could do for me.
I was feeling horrible now scared that I am having a miscarriage. I go to Mercy ER where I take the urine test results to tell them that it’s not my urine to focus on my pregnancy since I had a doctor’s results from Accelerated Urgent Care. Long story short I had a UTI and the pregnancy was just fine. At the hospital I was told there is no way that Dr. Ram should have missed the UTI since my results where at a dangerous high level of 183 and if I would have waited till Monday I most likely would have had a miscarriage since the infection was high. Not to mention that at the same time as me there was another pregnant patient at Accelerated Urgent Care at the same time that now may be drinking anti biotic that she may not need if the urine was mixed since they don’t label samples.
I received a bill for $ 456.00 for a bogus visit. I spoke with their office manager and it took a while to get an answer as to why their Doctor was unable to help and what is their policy for labeling samples. Apparently the owner was super busy at another location to handle my issue since not labeling samples, almost killing my unborn child and putting me at risk is not important enough. Accelerated Urgent Care will not work with me for their mistake and are still billing me for a bogus visit and on top I have a $ 4500.00 hospital bill. I WILL NEVER GO BACK HERE OR ANY OF MY FAMILY AND FRIENDS AND IF I HAD THE TIME I WOULD STAND OUTSIDE WITH A SIGN SHAMING ACCELERATED URGENT CARE.

I have insurance and they asked me to sign a credit card authorization form to deduct any payment that isn’t covered by my insurance. I said I wasn’t comfortable signing that and the receptionist said then we won’t see you. So of course I did since I was in pain and needed to be seen. I asked if they contact me to let me know what they will be charging me and she said o yes if there is any charge at all we contact you first.
Well they didn’t do that and they took 350.00 out of my checking account without any notice.
I immediately contacted them and they said it was because my insurance didn’t pay for the steroid injection that the doctor insisted I have. After talking with my insurance Accelerated Urgent Care should have called first to authorize the injection. However they didn’t do that and when I asked them about it they said their not a doctors office and they don’t have time to do that. Ummmmm ok so you just purposely give treatment that you know isn’t covered to rip people off. I will never go back here nor will I referee anyone here! Not to mention the girls in the front office are unprofessional and rude.
Don’t waste your time these people they are scammers go somewhere else!

This is ridiculous. We went to the brimhall location first. We asked that we wanted to be seen. The front desk lady was sweet and nice. Mentioned that their wait time was kinda long. So she called the Stockdale location for us and said there’s no one waiting there and best to head on over there. When we got there we were the first people there, we got our papers to sign. But for some reason we still ending up waiting for more than a hour. I don’t like being mislead. And we came here to be able to be seen immediately as to we were told nobody was there. Clearly there wasn’t anybody and yet the people coming in after us was seen first. Nobody was giving updates or anything. Sadly it kinda made it feel it wasn’t worth it to even come here. Not a place I want to go back too. There are plenty of others.

It took almost three hours and an abdominal X-​ray for Dr. Ram to tell me my daughter had gas. When I questioned the X-​ray and its necessity, he seemed defensive. Then, afterwards, he didn’t give me any instructions about treatment. My daughter had been in pain for three days. I had to ask him «so should I give her fiber pills». His response was lackadaisical. On the plus side, the staff were top notch. Friendly Anabelle at the front desk who kept smiling despite rude customers and professional Paul who made sure we were ok. I’m just not sure the urgent care route is one we will go down again. We will try mdlive or something.

Excellent wait time. Got right in and out in 30 minutes. Jose is fabulous! I had a reaction to a shot, he walked me out to my car to make sure I was okay. Highly recommend!

I was Visiting Bakersfield from LA for a few days to visit family and started having shortness of breath, fever and a bad cough. I decided to try the newest Accelerated Urgent Care as my parents love that place more so than their regular doctor and had told me that they usually go to their other location on Brimhall.
I made an appointment on my phone through their website. Took like 2 minutes, and when I walked in, they were expecting me! You can also walk in but I didn’t want to wait. The waiting room is nice, and the front office staff were very friendly. They took me back after waiting for about 5 minutes max after filling out their paperwork.
The back office staff and the Doctor were AMAZING! Dr. Mugema (I hope I spelled his name right lol) was very kind and knowledgeable, he ordered an X-​ray as well as a breathing treatment and 2 injections. I felt SOOO much better before going home, and was able to breathe! They were a life saver!
Thanks Accelerated! You Guys are Fast and Amazing!

As any other urgen care, you will wait. One think that they will ask is for your credit card information, even if you have an insurance, they will charge anything the insurance doesn’t cover. The Doctor is good, he is precise, so if you want an elaborate explanation you need to ask.
Minus two start Bcz they fill out my information incorrect and I waited for more than 25 min and they didn’t have it to me.

The wait time was like an hr and after getting in the room waited again for another 45 min. The doc comes and prescribed meds waited for another 25 min for the nurse to give the injection. Mind you me and my wife are both nurses and she is in her scrubs from work. This place is a joke for real they don’t care. The time for waiting and waiting was way too much

Another great visit at the Stockdale location. I came in 30 minutes before closing time, and was promptly called back. I was given a breathing treatment, after which I felt much better. They also took chest x-​rays and did a breathing test. Dr. Mugema examined me and went over the test results. He diagnosed me with bronchitis and gave me prescriptions. I was at the facility well after closing time, yet I never felt rushed. This is a great place for people like me that work out of town and need to see a doctor in the evening.

Brand new facility with NO wait.
I knew the kinder cooties I get when this teacher goes back to school, were on the attack. Throat hurt beyond belief.
I got it. Had vitals checked. Throat swabbed. Prescribed a Z pack.
ALL IN TEN MINUTES MAX.
They are an angel.