A J’s Tuxedo Junction

This place is great. I needed a tuxedo the day of an event and Dax hooked it up immediately with a very well-​fit suit. It felt custom made. Great experience. Highly recommend.

Super friendly. Made me look better than my date. Definitely going here to rent a tux from now on

The owner was super helpful! My tux was just slightly baggy when I picked it up, but he was nice and took the time to make sure I look sharp on my wedding day! Thank you Aj’s!

This place is the worst and would never recommend to anyone!!! I should have came to Unilocal before going there not only is it expensive but the owner is full of crap. Got the wrong sizing for my husbands tuxedo twice and when he tried to go back to exchange it the owner all of a sudden «wasn’t there» the reviews Unilocal has for this company are 100 percent accurate

Bad customer service! I would not recommend this tux shop to any wedding party. Prom, formal, date night… Sure. Weddings? No. We ordered 12 tuxedos from this shop so you would think with such a large order, with each tux costing $ 185, they would treat us well at least. This was not the case.
Ordering:
This part was easy. The owner measured the guys very quickly. Probably about 10 minutes per guy. They each had to put $ 20 down and that’s pretty cheap. The owner was also very gracious for last minute fittings from out of town people. This part was great.
Getting the tuxedos:
This was a nightmare. We were told the tuxedos would be ready for pickup the week of the wedding (Monday or Tuesday) so that if anyone needed alterations they could be done. We called on Tuesday and were told they were not there and would be ready the day before the wedding at 3:30pm, extremely stressful for a bride and groom! My dad and I arrived the day before the wedding at 3:30pm like they said and they were still not ready. The tux’s were there in the shop, he just needed to put them together which takes about 5 minutes per tux. He tried to brush us off but I asked if he could just get my dad’s tux ready, he did. It took persuading to do this. He changed the pickup time for the groomsmen 3 times and tried to have them pick the tux’s up on the day of the wedding. I was not happy so he finally agreed on 5:30 but tried to change it again when the groom called. I told the owner they would be coming in the night before at 5:30 because that’s what the groom told all the groomsmen, even the out of town people, and to please be ready. When the groomsmen arrived he proceeded to tell them, including the groom, «you guys really F’ed up my day.» Really?! This should never be said to a customer even if he said he was just kidding. To top it off, the groom and one other groomsmen wanted their tux pants taken in a little. The owner told them «no you don’t need to do that, they look fine.» The groom told him he really wanted it so he finally did. A customer should never have to convince an owner to do services that were paid for! The owner is lazy, period.
Day of the wedding:
On the day of the wedding my brother had the wrong color tuxedo when I specifically told the owner how many of each tuxedo we had, how many groomsmen there were, and how many others we had. He also wrote out cards before hand and had the name written on each with the correct tuxedo. Okay simple mistake, I didn’t get too upset about that. My brother also didn’t get buttons and cufflinks like we ordered and his pocket square was the wrong color. Sigh. I also found out that the owner overcharged my groomsmen by $ 20 on each tuxedo. That really pissed me off but we had one late tuxedo by 3 days and it’s $ 20 per day so I forgave it if he forgave that cost. It was still really frustrating.
You can get better service and prices elsewhere. Save yourself the trip and go to Friar tux like I wish I had done. I did not feel welcomed what so ever at this place.

Horrible service! I saw that they had got the tuxedos wrong two weeks before the wedding and I tried to talk to the salesmen (I think its the owner) and he spoke over me. Didn’t let me finish my sentence. So the day morning before the wedding the groom and groomsmen went to pick up their tuxedos and they were all wrong! Wrong color wrong sizes. The same man told them to come later on and he would fix the issue. So they came later picked it up tried it on, wrong sizes again! Had to return them and finally got the right sizes. So night of the wedding two groomsmens shoes and my dads shoes fell apart. The owner gave the groomsmen 50 dollars back and told my dad there was nothing they could do about what happened to him. I don’t know how this business is still in service. Poor customer service!

The owner was so nice and helpful. We went here for our wedding tuxedos and he had the best price by far! Large selection of styles and colors and very accommodating with our out of state son. Would definitely recommend AJ’s for suit and tuxedo needs.

My son had a wedding with 5 groomsmen and not one of the tuxedos were right. My son which is a shirt size XL was given a 5X. I believe the tuxedos needed to be inspected before leaving the shop. The owner did refund a substantial amount and did apologize for the inconvenience.

Literally messed up everything they possibly could. Not one suit was the right size, none of the bags had socks in them even though they were paid for, the shoes we picked out weren’t the ones we got and they even sucked so bad they messed up the color scheme on one of the suits, the groom and one of the groomsman had the same color suit and everyone else had a different color, had I not caught it before we left the store we would have had a checkered wedding party, complete idiots. The only thing they did right was refund some of the money, but even after they messed up as much as they did, they didn’t even give a full refund. Worst advise I’ve ever taken going to them. Don’t waste your time or money!

WOW! Thank you thank you thank you for making my life easier. Needed emergency tux for my husband and son for a last minute event and didn’t know what I was going to do. I really didn’t want to go back to this business after the experience I had earlier this year, but I’m always willing to give people another chance! THANK GOD I DID because the new owner was literally an Angel compared to the devil I was dealing with before. They greeted me with a smile, (unlike last time), they got them measured within 15 minutes (unlike the 49 minutes last time), they were friendly and courteous (unlike the previous owner who snarled every time my husband asked him a question). I highly recommend that you come meet the new owner named Dax (sounds like Dox)!! If I could give a 6 star rating for best improved business I would. If only there was an AJ’s in my neck of the woods!!! HINT HINT!!!

This was a horrible experience and I would never recommend this place to anyone. The lady that first helped my wife up was wonderful, then when I came in the Manager (JAZZ) helped me and she was completely rude and could care less if we did business there or not. At one point when i couldn’t figure out a suit to fit my budget she told me «If you don’t like what you see go somewhere else» I should have! All my groomsmen later complained of her saying she was unhelpful and mean to all of them as they came in to pick out there Tux’s. After all was said and done and we paid over $ 900.00 to them My three sons tux’s were all wrong. Wrong colored napkins, shirts way top big, one of the boys pants were the wrong type and didn’t match any of the others. Ties wrong size, stained dirty shirts. Just a nasty mess! We tried to explain to the Manager today how screwed up our order was and she got up and walked away and went in the back room. My wife was actually standing in the showroom saying «umm.helloooo…im still here» she never came out so she left. Trust me guys don’t do business here. Unless this Manager lady (JAZZ)is FIRED!
For the owner:
Do your business a favor and remove the cancer for your F street location. Its so sad that a women could care so less about great things like tux shopping for your own wedding. Come to find out, our other vendors in the wedding already know how bad the service your Manager gives and actually highly recommends people NOT to shop at your location. Sad…