Garcia’s Tire & Automotive Shop

Fast and great customer service! Went in when my battery light came on, he checked it and unfortunately it was the alternator. Replaced it and i was home in an hour!

First of let me start by saying I’m a young woman who read on a website that Garcia’s was a great inexpensive place to get my car inspected. Well whoever went there must have been a friend of theirs. I went in this morning and Mr. Garcia took my keys right away to get everything taken care of. Well I’m not even there for 10 minutes and he comes in telling me «I can’t inspect your car, you have a fuel line leak and I highly suggest you get it fixed which will be 220 dollars, total otherwise it should be parked because it will catch on fire». Well I simply asked show me what the issue is and stated shouldn’t there be a light on indicating it (my car is a 2005) He was highly reluctant and gave me a look as if I had called him out on his lie. Well he replied «yeah when I opened the hood it had a strong gas odor» (I have an extreme sensitivity to smell and didn’t smell a thing) all he did was jiggle it a little bit and didn’t want to show me further than that. He became persistent and kept telling me it would be 220. Let’s take care of it today. I declined and said let me get a second opinion. Well I took it to auto zone and those gentlemen said absolutely nothing wrong with this. Did an emissions test, took things apart, and explained everything in detail, even hooked up the check engine machine (it wasn’t on and he said it would come on if that was the issue). And told me not a thing wrong. Now with me being a woman I don’t appreciate being thought of as an idiot and a walking dollar sign when it comes to my car. But I know the signs to look for when someone’s lying and am highly offended that he thinks that low of his female customers. I work in customer service and realize they can make you or break you so the royal treatment is what every customer should get! My advice stay away from here. And if you do decide, take someone who’s informative about cars to not be taken advantage of.