Cero stars for this pizza hut location. Pizza never arrived, called to check on it and they made up a story… I called this morning to complain to the store manager and the team member(Jenny) that received my called didn’t wanted me to speak with the manager. She then said the manager was busy fixing something and made fun of me while she was speaking with Brittany(store manager). Lack of education and customer service skills on that store… I wonder if Brittany is really the store manager??? They are not definitely worth my time, never coming to this location again. Worst service and people working there!!! Sooo getto!!!
Brianna P.
Tu valoración: 1 Avondale, AZ
If I could give this zero stars I would! I placed an order online at 8:15, Online said it was going to take an hour. That seemed like a long time but we were not in a rush. At 9:40 my husband called to see what was going on and they told him the driver was in an accident and they are getting another driver to bring the pizza. Called back at 10:15 and it was a different story, when they finally found our order they said it was cancelled 6 minutes before I called. We never cancelled the pizza. Spoke to the Manager Brittany and she said they could not figure out if someone took the pizza or if it was even made so they cancelled it. Mind you we never received a call about it being cancelled only the last conversation about a «car accident» and that it would be on the way. Brittany did not care that we had been waiting for a pizza for 2hrs! They need to get their shit together at this location! I will never order from them again.
Jennifer C.
Tu valoración: 1 Litchfield Park, AZ
Pizza Hut has been advertising the triple treat box everywhere! I am not normally a customer of Pizza Hut but liked the deal so I thought that I would order it. I attempted the order online and it said that deal was not available at that location. I called the location and was told that they can’t sell that order because they don’t have the cookie. I asked about a substitute and was told that I could not substitute. I decided to order anyway so I went back online and ordered the two medium deal for 6.99 and added breadsticks. Once I got the confirmation I was told that delivery would take 2 hours! Are you kidding me? No I’m not going to eat at 9pm. Needless to say, once again I am not a Pizza Hut customer.
Skip H.
Tu valoración: 2 Avondale, AZ
Apparently Pizza Hut forgot to put my spinach on my pizza until the last minute before delivery. First time ordering from this location. Normally pretty good from others but this one was cold on delivery and a quality was not that great.
Vanesa V.
Tu valoración: 4 El Monte, CA
I was very pleased with the service, i didn’t catch the cashiers name but my receipt says«Noah» and i just wanna say he was excellent. Greeted us as we walked in, was patient when i changed something last minute and smiled the entire was through. I just recently moved to AZ and this was one of my first meals since my big move and i was very happy. Plus the pizza was delicious, thank you noah!
Jake T.
Tu valoración: 1 Goodyear, AZ
Had a coupon for a pizza bread sticks and a soda for $ 15 and they were out of bread sticks and the lady that was on the phone said that she can add on bread sticks for an extra $ 1 and it came out to be $ 21 instead of just $ 16. Then she said that it would take 55 min to deliver! You would think that a reasonable person would tell you that before you spend 10 mins of your life placing your order. So I told her to cancel the order and then the unprofessional retard just hung up without saying a word.
Holli M.
Tu valoración: 1 Goodyear, AZ
If I could give this place no stars I would! CANNOT get anyone to answer the phone bc the line is ALWAYSBUSY!!! Even after my massive amounts of frustration the offered no compensation for my time. Not worth it people… use Papa Johns or Papa Murpheys!