Kohl’s

I love Kohl’s — great selection and lots of sales. This store is nice, clean, and organized. Bathrooms are clean. The cashiers and staff were friendly.

Nice Updates and Sales Staff
I remember shopping at Kohl’s in the Midwest in college. Always wondered how they offered things at such deep discounts, but the bottom line was the prices helped clothe my poor student self. Winter required layers!
Had not been to Kohl’s since their remodel. We needed to get some things for our growing girls and I was pleasantly surprised. Nothing too drastic mind you, but they have improved the layout and made the spaces brighter. In terms of clothing, the staple lines are still there– Chaps, Sonoma, Apt 9, Croft and Barrow, Elle, Lee, Levi, Nike, and Adidas. They are also mixing in some name brands like Rock and Republic, nice Vera Wang stuff my wife liked (and looked great on her), Juicy Couture, and Jennifer Lopez/​Marc Anthony.
In all, I like the new store layout, they’ve refreshed the clothing lines fairly well, and the service staff were pleasant.

Haven’t been since late November. It was my favorite department store. Today I was there at about 3 pm.
The store was a mess. Nice dresses and blouses were on the floor so people were stepping on them. Clothes thrown on top of racks.
They use to have an awesome selection of Levi type pants. Now just tiny skinny stuff.
The dressing rooms were full of clothes and filthy. Really nasty.
Such a disappointment. Will not go back.
Long lines to check out. Not enough employees.

I went to this kohls due to just moving to this side of town and I needed to finish my baby registry I had started online. I went to customer service and the woman there did not seem know what I was talking about, she called her manager over who seemed confused as well. I explained I just need to log into my registry and be given a scanner to finish. The manager gave me a scanner and had me log in, she didn’t say much at all. I went to start scanning and I was surprised of how little the baby department was, everything was so unorganized and scattered everywhere, also the scanner was having issues scanning items period. I probably scanned 10 items and gave up.
I returned the scanner to the manager and again she said nothing. I went to shop a bit in be home section, nothing was where it’s price label was at, so I was scanning items at price check every time I found something that interest me. I gave up and went to jewelry where a man who obviously didn’t work there was behind the jewelry counter with a young women having a personal conversation about showing him what was in the locked area. I was carrying a wooden wall piece and decided to ask a cashier at the men’s side to hold it for me while I tried to find a necklace since it didn’t fit in a cart, the cashier seemed confused and asked how long I needed it held, I explained I was just needing help cause I can’t carry much being pregnant so maybe 20 minutes, she grabbed my item and placed it by her area. I went and grabbed a necklace and waited in line to pay along with three other people. The cashier who was holding my item had paged for more cashiers for help in the men’s side. There were three girls behind the customer service socializing and one wasn’t even behind the counter working, she had just walked up talking to the others. So that leaves my cashier alone with a line of customers. I could tell the other customers were irritated but being patient, the cashier was waiting on a price check for an item. Once customer asked if she could be rung up in the meantime and the cashier said no. Still the other coworkers did not look over to help but stayed laughing at customer service with each other. After about 10 – 15 minutes the line started moving cause a young girl from customer service came over to open a register. I left in the most stressed out mood, I honestly think I’ll take my time to drive to the Northern Ave Kohls location before visiting this one again. I’ve always had a good experience at kohls and been a card holder for years but wow it’s never ever been like how this store came off last night. I removed my baby registry in result due to nothing appealing and the process being so difficult.

Apparently the remodel did not improve the customer service. While shopping for numerous items, I was surprised that the teenagers having inappropriate conversations and playing around in the frame aisle were actually employees, and that it was impossible for the associate working in customer service to make eye contact or have a conversation with the customer instead of another employee, and that not a single associate stopped to see if I needed help finding anything as it was quite obvious I could not find what I was looking for. Beautiful new store, it’s unfortunate that the employees will tarnish it before most will have a chance to enjoy the newness.

kohl’s…ladies/female customers:
if you value your privacy while using their dressing rooms/​lingerie dept… there is none! males are allowed in these dressing areas and management does nothing to ensure/​proect your privacy!!!
is this what you want/​deserve ?? women are kohl’s best customers and their profits reflect this!!!
they don’t deserve our business!!! there are many other department stores that protect our privacy… but not kohl’s!
shame on them!!! boycott/​shop elsewhere!

No employees help, and store is so dirty… Shoe department is a joke. Feels like a 2^nd hand shop. Other kohls aren’t like this… This store is just falling apart… Beware…

Compare Department Stores
Kohl’s may not be my favorite store however, the customer service is bar none, and the return policy can’t be beat.
I have never had any problems with anything I’ve purchased at any of the Kohl’s store or their online services. Kohl’s offers great prices and sales. I usually take advantage of theor 30% off coupons. I have a lot of family and friends who shop at Kohl’s, and they are always pleased. The quality is great for the price.

Everytime I go here, I leave telling myself that their [wash once and throw away quality] clothing and their incomparable high prices should be reminder enough not to return, but somehow I digress. So on my last trip to Kohl’s, Scott, my checkout cashier, greeted me with a monotone voice and flat affect. That coupled with the fact that he didn’t know how to count back change [but rather held out his hand and dumped all my coins and dollars into my palm] was the last straw! Terrible! The store should be embarrassed. Please. Try to hire young employee’s with even a little bit of professionalism.

place is just to cram packed in certain areas

I like Kohls. .There are times that I find something for myself and then there are times that I don’t. Either way I always find something here. It seems to me that they always have racks and racks of clearance. I love clearance but its all over the place and its just not that organized. I like that you can just go into dressing room and that they have enough rooms in there and that you are not waiting in line to. So far the cashiers that I have had were really nice. I think I will go again soon I have some Kohls cash to spend,

I come here for the Mark Anthony collections. Slim fitted clothes that I don’t need to take to the tailor to look good in.

I have always shopped at Kohl’s but I must say that I am dissatisfied with their customer service. We registered at Kohl’s for our wedding and we received several duplicate items. The customer service department would not allow us to get cash back with a gift receipt. Our only options were to put the amount back on the gift giver’s credit card or to receive a store credit. I think people should be aware of this in case they register for big items like we did and then you end up with a lot of Kohl’s merchandise credit.

This location is similar layout to all the other stores. Employees are nice and helpful. Sales were great and the extra % off coupons help too.

I had «Kohl’s Cash» to spend here (having spent $ 85 for Christmas presents – they give you $ 10 for every fifty you spend… or they did for the holidays, anyways).
I found several shirts here last night (all on sale) and would have left spending $ 21-​something. But, I had the «cash» and spent a little over half the price.
Their Junior’s Department is always destroyed and reminds me of some of the worst Ross stores I’ve ever been in. The rest of the store, however, is like any other Kohl’s.

I love to shop at Kohl’s. I just found out and got some money back adjusting the price of mark down items. How great is this? They have a large selection of goods. I wish I could live there. lol