The Westin Riverfront Mountain Villas, Beaver Creek

For a family of 5, the villa was great! The villa was spacious, clean and comfortable. We really enjoyed our stay! Thank you.

We are Westin Vacation Owners of other locations and came here for spring break. We booked a little late and only got a studio. A little tight for a family of 4, we still made due. The resort is beautiful and so convenient to everything. Spa was fantastic too. The only thing is not sure if we will ever get into a 1 bedroom given the comments we heard here. There are only 34 villa units and given that the owners here usually come here every year, chances to get in on a larger unit is probably zip. We will definitely still try though because this is a great destination!

Ok granted they’re not as pretty as the one bedroom suite we got in the hotel side. It’s still really spacious and everyone had a balcony facing a trail.
Customer service is the most noteworthy experience in any SPG ownership or hotel encounter. They treat you very well from beginning to end. If you’re celebrating something you get a surprise bag or a bottle of very good wine and some other thoughtful gift. I mean all the three days we were there except the last 4^th day.
You get to park your own car in the underground garage if you own a villa here. No pressure to unload your car and haul your luggage.
Another noteworthy piece is that this property is surrounded by places you can walk to. A trail surrounds it. A Starbucks inside and outside this building. Restaurants that would leave you wanting more. A Walgreens. So the walkability this place offers is plain and simple at almost 100%!
Of course this being a ski town– this property offers a ski in ski out comfort. Duh.

Third time we’ve stayed here. Not so bad the previous times. This time walk into our room greeted by dogs snot all over the appliances and windows. Calm down for a few minutes trying to relax 506 third world nation people in the room next to us. They have no idea on parenting so the kids scream at the top of their lungs continuously while the TV plays at what seems to be top volume. Called front desk to ask for a new room Kimmy the manager, decided to be fairly rude in an accommodating for the most part. She basically threatened us with losing our week. She said we would have to forfeit if we didn’t want to stay in what sounded like a third world nation zoo for kids. After that kind of treatment I heard anybody who wants to buy SPG properties timeshare to run as far and fast as you can.
Last year we went to SPG properties Lagunamar in Cancun Mexico. Utter trash. Our water was brown we could not take a tub bath we were scared to shower after we saw the color of the water coming out all spigots. The coffee table had broken legs on it the rug under the coffee table look like murder scenes had taken place there. The dirty third world nation people that work in the resort smashed their cards into a brand new wall on the outside of our room carrying a foot-​long chunk out of it, we let them know why we would not buy an SPG timeshare at that time. Citing all the disgusting features that we did not count on. They meaning the management acted like they were so concerned yet not one issue was addressed our entire stay there. The refrigerator and the dishwasher had dirty dishes and old food in it when we got there as well. Again it is high pressure sales that causes SPG properties to succeed and not the quality or condition of their properties.
You have to remember they have the cheapest third world nation people working at their resorts. They have a different idea of what clean means. But SPG only caring about sales and the greedy end of things the money could care less how your stay is once you’ve already purchased the timeshare

Staci Stejer at the hair salon is the best! She made my dull gray hair into a Nordic blond. She is not only talented as well as a sparkling personality and a joy to be around. The resort is amazing as well!

BEWARE THE TIMESHARE PITCH!!! Do EVERYTHING in your power to avoid wasting your time in their timeshare office. They initially lure you in with some kind of special offer — but the offer is usually nowhere near as good as it seems (i.e. a 50% Off certificate for any participating SPG property — what it says in the fine print is 50% off the RACK RATE, which is the highest amount a room has ever gone for at the property, which is barely less than the standard rate and nowhere near the lowest rate you could get the room for). So if you go to the timeshare pitch, at the very best, you will have wasted 30 minutes, but if you are unfortunate enough to fall victim to a sales pitch and decide to take the plunge, it will most likely be one of your bigger regrets and a huge waste of money. My husband and I are younger and so I chalk our decision to purchase up to naiveté, but in general we both have pretty good heads on our shoulders and would never have bought into the timeshare program had we actually understood what we were getting into.
Don’t get me wrong, the resort is lovely, just please don’t fall go to the timeshare pitch meeting. I promise you, you will save yourself time and emotional duress. We even ended up getting one of the highest value timeshares for the lowest cost (considering we bought direct from the developer), but that honestly just makes me cringe thinking about people who buy into the Hawaii, Bahamas, or other more expensive Starwood properties.
What they won’t tell you in the pitch:
*They’ll say, with this every-​other-​year 1-​bedroom premium villa, you can break up the StarOptions and get a vacation anywhere you want every year for half the cost (wrong — your StarOptions don’t go very far when it comes to using them WHERE you would actually want to go, let alone WHEN you’d want to go there.)
*They’ll say buying into their timeshare program allows you to use their exclusive vacation network to find an amazing deal on other vacations you’d want to take, but again, the chances of you finding a good deal on a place you actually want to go when you want to go there, is highly unlikely.
*They’ll tell you they keep your information private, which we were VERY explicit about requiring — and every single member of our families is STILL receiving marketing materials from SVO saying we recommend they buy a timeshare like we did — honestly, this is beyond infuriating and I can’t tell you the number of times my husband and I have called to correct this.
*They’ll tell you’re getting the best deal out there on hotels and vacations for the rest of your life, when in reality, it will be 10 – 15 years (IF you’re «lucky» enough, to have one of the better value timeshares with high StarOptions and low maintenance fees) before you could break even as far as what you paid for the timeshare and the value of the vacations you’re likely able to book. Then of course beyond the initial 10 – 15 years it will take to recover the principal & any interest you might be unfortunate enough to have to pay, you are committing yourself to paying the maintenance fees for the rest of your life if you intend to keep using the timeshare, which most of the maintenance fees are equal to or more than what an average couple or small family would pay on hotel lodging for the year anyway!(And of course these reflections on the costly mistake of buying a time share don’t even factor in the interest you could have earned on the amount you have to pay for a time share purchased directly from the developer, which is usually at least $ 10,000).
I could go on for hours and hours on what a terrible waste of money and what a huge regret buying a timeshare is, but I won’t do that to you. Please just trust me when I say, avoid the timeshare pitch.

My husband and I have been owners at the Riverfront Mountain Villas since 2009 (that is before the units were available for occupancy). We own 2 weeks in a 2 bedroom lock-​off. Since purchasing we have been able to book our rooms ONCE. Being flexible, we have tried during the months of January, February, March and even August and to no avail. UGH!
This is an awesome resort with top notch amenities. We would LOVE to be able to go there. We were promised so much by the sales team at this property and to date almost none of it has been delivered. All we want at this point is our money back.
We would love to speak with any owners that are having similar difficulty making a reservation. To date Starwood’s only answer is for us to buy additional weeks so we can have higher priority in making reservations. Really?

The Villa’s are great. It’s the same place as the Westin but these are timeshare units. They do rent them on a nightly basis. You get all the amenities to use but you don’t have to pay the resort fee and the studio rooms are a little larger. I had a private balcony with a view of the Beaver Creek Ski resort. There is a nice studio kitchen with electric stove top, microwave and full size fridge. You have a full size dining table and a living area with couch and chair. The bed was so cozy and after a day at Spa Anajali I was so relaxed I had a great night’s sleep.
They have a full bar with a patio with gas fire pits and a large gas fireplace in the main lobby area. I enjoyed a glass of wine during happy hour. Feeling so relaxed after the spa I ordered food from the bar and took it to my room to enjoy on my balcony. The food was just ok — nothing exciting or to die for. I ordered a cobb salad and a side of truffle fries. If you want a nice dinner go out. Cima is closed and is being remodeled into a new upscale Mexican restaurant. I think it opens late May 2013.
The spa is awesome with a nice work out facility, the ladies lounge has a seating area, lockers, steam room, showers and sauna. The pool area has 3 infinity hot tubs.
Great place for a mini get away.
If you are coming for a ski vacation– this hotel is not on the slopes or village of Beaver Creek but there is a gondola to take you there.
Tip– Call direct with the Villas and use your triple AAA discount– I got this amazing room for less than I could book anywhere online.

The villas are on the same property as the Resort & Spa and check-​in is at the same reception. But the villas are time-​share properties, not a Starwood one, so you can’t get Platinum benefits.
You can certainly use the Spa and Hot tubs. Our one-​bedroom suite was quite spacious with a nice kitchen, balcony, living room and bed room.
The sofa bed was decently comfortable and large. The bathroom was quite spacious with a jacuzzi and a very large separate shower area.
Parking is convenient and just under the villas, so you don’t have to go too far.

Fantastic! Gorgeous views of the mountains from every angle, great hot tub and pools, delicious brunch. Couldn’t have asked for anything more!

Certainly the best condo/​time-​share/​rental I’ve ever stayed at!
The condo was very spacious (even though it was just a queen) and guests can use all the services — including the amazing hot tubs — at the hotel. There’s lift access right outside and inexpensive self-​park under the condo complex for guests.
Note that this is not in Beaver Creek village. But there are a couple good dining options within a short walk from the Westin.

Mountain Villas:
Positive:
1) BEST SHOWER I’VE EVER TAKEN! Yes, Starwood hotels notoriously have Heavenly Shower fixtures, but even the best fixture isn’t enough without perfect water pressure, temperature, and water quality. This location has it all!
2) You can bring and watch your own DVD’s (which is a rarity Starwood establishments).
3) The parking garage is convenient and affordable, although a little tight in places.
4) Location is beautiful… you can take a walk by the river.
5) Restaurant Avondale is steps away!
Negative:
Although assured by three different parties (reservation staff, checkout staff, and the official website) that my SPG account would be awarded the «make a green choice» promotional bonus points for my stay, this didn’t happen. Researching this required several phone calls, voicemails, and emails. The final answer was that the Mountain Villas do not participate with SPG bonus points unlike the neighboring Resort & Spa location which apparently would have. How can that be the final answer when the official website says otherwise: