Woodforest National Bank Branch No 655

I am currently a customer here. Two years ago when I lost my job my Chase bank account was seriously overdrawn. I am currently paying the account off, however during the interim I was referred Woodforest National Bank. I have a consistent direct deposits in my account in excess of $ 1300 every week. My employer by mistake issued me a LIVE check, so I had to take it to the bank. The banker said that my check was suspect and that I had too many overdraft fees (5 fees in 6 months 4 of which were bank error) and that I would not be allowed to have my paycheck until June 4, 2014. Might I add that the check was deposited May 23, 2014. The check was an ADP check. A well know payroll processing entity. I would NEVER RECOMMEND THIS BANK TO ANYONE. This is my first time writing a review on any business but I thought this guy was exuded less than poor customer service. He failed to review the account standing and banking errors (from his branch I might add). WORSE BANK. NEVER BANK HERE!

I have been a customer of two years now and have loved banking here. The manager, Dorian, is very friendly and was the one who opened my account. The staff knows me and actually greets me by name which a spectacular touch for customer service. Never any rude tellers. My only complaint is that they don’t have a drive up branch here. This location has been excellent in every transaction from opening the account through today. I highly recommend them.

We been customers for a few years. We really like the service the one thing we didn’t like was the fees. Starting in June u get charged 5 bucks for not having 100 in ur account at all times. They charge ATM fees debit card fees yearly