West Lynn Veterinary Clinic

These guys are just so amazing and I trust the team so much. The whole team feels like a family. I love Dr. Crawford and Whitworth ! And since I work so much I am most happy with the vets concern with helping me when I can’t physically get in where most vets in the past just refuse to help over the phone. Even if it’s just with care till I can get there. These actions all compound to the team wanting what’s best for the animal. That is pretty cool. ;) I’ve never felt this way with a vet and I’ve had my toy yorkie for 10 years.

I found West Lynn when I adopted Sands a few years ago. He was incredibly sick, and I took him to several other places before I finally called here. Everyone told me they weren’t sure he was going to make it — and there was nothing they could do. I called and explained my budget restrictions, and they asked me bring him in. Within a few hours, they ran all kinds of tests, and worked with me on payment options. I got several follow up calls from Dr. Faludi and Michelle checking in on Sands during his recovery. He made a full recovery after finding a very rare parasite that wasn’t caught by the traditional blood tests. Now I won’t take him anywhere else. So grateful for their kindness and care each time I’m there!

I left a one star review for West Lynn Veterinary Clinic the other day and I was wrong. I was upset because the price of the visit shocked me. Truth be told, they were warm and kind. Great with my dogs and great with my kids. In fact they had been so nice I was too embarrassed to speak up when I saw the bill, and it was truly unfair of me to leave a one star review without having done so. I gave them no chance to rectify the situation. I also could have asked about their prices in advance. It’s a first class clinic in a very nice neighborhood, so that would have been wise of me to do. If your not budget conscious, you couldn’t pick a better place to bring your pet.

The doctors are always very caring towards our little Phynn. The rest of the staff is always polite and on top of things. I would highly recommend this vet.

If you are looking for a trust worthy, caring and hard working vet look no further… Sarah Crawford is that type :)

We just purchased a prescription diet from this clinic for our dog – stopped by in Austin while driving across countey. Staff seemed very friendly and helpful. I can’t speak about other veterinary services.

Today, we had an emergency early in the morning. Thank goodness WLVC opened early and were willing to see my 14 month old Lab, Roscoe. He was in a small altercation with another dog in the neighborhood who bit his ear very badly. The staff was super nice and helpful! They made sure Roscoe was comfortable and also made sure that I was okay. Dr. Crawford was so amazing! She stayed after closing to take care of Roscoe and I just cannot say how thankful I am for Dr. Crawford and her staff!

I moved to Austin 6 months ago, I needed to find a vet for my Sphynx and checked out a couple in the area. (I tried Austin Urban Vet and really disliked it) I thought west Lynn was just «fine» after my first two visits. I liked it, but wasn’t at «love» yet.
But what really changed my perspective from liking this vet clinic to loving it was today whenever I had to rush my pomeranian pup in for emergency care after we thought he swallowed a toy.
Dr. Crawford and her staff were actually in the middle of a staff meeting with the clinic closed down and stopped everything to rush to our help. My pup ended up being totally fine and it could have been really annoying for them but they consistently reminded us that they were there to help. I apologized for being paranoid multiple times and she not only sat and talked to me for almost 30 minutes, giving advice for my pup and explaining the situation. They were so ridiculously nice and professional about it I could not help but write a review.
I have been here 4 times and not had anything less than 5 star service, I highly recommend Dr. Crawford!

We have been visiting this vet since we got our puppy, Captain, about 7 months ago, and I cannot say enough good things about Dr. Crawford. She is friendly and knowledgeable and I feel as though our pup is in good hands! As a first-​time puppy parent, I also call pretty regularly with all kinds of questions and concerns, and Dr. Crawford has always been patient and responsive.
Captain even broke his leg a few months ago and Dr. Crawford let us bring him in right as they were supposed to close. Instead of forcing us to take him to an emergency vet, she and the staff stayed late that night, checking out his injury, taking x-​rays, and bandaging his leg. She recommended a great surgeon who fully repaired his leg and she followed up with me on our pup’s recovery over the next few weeks. I’m very grateful for the care she and the staff provided Captain with that night and since.
The staff is friendly and the communication from them is great. It has also always been easy to schedule convenient appointment times, as their office hours are very work-​friendly.

I love, love, LOVE this clinic. All of the vets are so great, I have the most experience with Dr. Whitworth and Dr. Faludi, but Dr. Crawford also recently saw my puppy and I feel like we are in great hands with all of them! I have 3 dogs that we bring there and the staff also is so supportive! Julie is one of our favorites, love her happiness and her genuine love for all the fur babies that she greets.

I really like the vet tech staff and Dr. Whitworth. They are very understanding of my dog’s anxiety problems. It has been hard to get him heartworm tested because he freaks out… but no problems here! only reason why they didn’t get 5 stars is because they are a bit pricey. I will still play the higher prices for the quality of service though. Thanks West Lynn!

I hope someone can recommend a reasonably priced clinic here in Austin that is no BS. I am really starting to wonder what is up here. This place in particular does have a great location and a really nice lobby but be warned they will do the simple inexpensive tests to diagnose your pet only AFTER they have done the more expensive ones. I had a very sick cat– dropped her off and was told that they believed she had eaten an object of some sort that may be stuck in her intestinal track and that she may need surgery. They said «luckily for me» they just happened to have a specialist there that could squeeze her in for, I think it was, a sonogram. I actually contemplated the possibility that I may have to put my cat down. When all was said and done– $ 700.00 later they told me perhaps they could do a fecal. REALLY??? I assumed they had done that first thing– why would something as simple as a fecal NOT have been done? Turns out she had giardia… totally crazy to me that a fecal was done last in her case but that isn’t going to be their money maker so I guess that’s why.

Had 2 visits the first was just OK. second not so much. Why are you charging me again for something I didn’t realize had already been checked last time? Third time was treated with so much un necessary disrespectful attitude. Never again. This was just last week 6.16.14

Possibly the best veterinary clinic in Austin! All 3 of the Dr’s are exceptional in their skill and friendly to talk to. I feel as if they are very thorough and love the animals very much. The staff is well organized and very helpful as well. I will not take my «crew» anywhere else!

I’ve taken my cat, Mimi, to West Lynn several times, and I’ve been consistently satisfied. The office staff was friendly and helpful, reminding me about needed vaccinations via e-​mail and always seemed happy to see us. The vets and techs seemed comfortable around my cat (as Clarksville is a yuppie neighborhood, I was worried this place might be more dog focused). They took care of Mimi’s issue — a ear infection — very quickly and at a reasonable price. I’ll be going back whenever I need a vet.

I REALLY liked the vet, Dr. Whitworth. My cat was diagnosed with a heart murmur and, of course, I had a lot of concerns and questions. The vet took a lot of time answering my questions and had a sweet demeanor.
However, I had a lot of problems with follow-​up communication when I tried to schedule an echocardiogram for my cat. They are disorganized and made lots of excuses (computer glitches, new staff, too busy). I am disappointed in their lack of professionalism and dismissive way they spoke with me on the phone.
Hopefully they can get their ducks in a row because the vet herself was really good.

The staff are awesome with my dog, she LOVES going to the vet now, where as she was always a bit anxious at my last location.
The vet’s seem to know their stuff. I’ve only had routine checkups for my 4 year old beagle, but it’s been fairly priced and the service and staff were very easy to get along with.
I’ve used their boarding service several times as well while on trips out of town. First time was for 5 days, second time was for 3. Both times my dog was great when I picked her up, she’d spent a lot of her days hanging out with the receptionist greeting people and playing with another dog also being kept there! She’s still super excited every time we go, so I think she’s pretty well taken care of here.
I’d definitely recommend giving them a try!

Very nice staff. It is evident they care a lot, however that does not change the fact that I no longer have my Pug after getting his teeth cleaned here.
I was a new patient. This was my second appointment with the West Lynn team including getting his teeth cleaned and a few teeth extracted (which I regret scheduling to this day). Both of my dogs had gone under anesthesia before at other vets and had teeth extracted with zero problems. He also had a clean bill of health when we dropped him off.
While under anesthesia, his stomach acid built up and there was permanent damage three areas on his throat (called stricture) eventually making it imposible for him to swallow. It took several weeks for the team to determine what was going on. When our issues persisted and health of our dog reduced significantly, West Lynn sent us to a specialist (
).
At the consultation of a specialist, we underwent a procedure to try to fix his esophagus. It surprised the specialist that there were three areas of damage to his esophagus when one stricture would be bad enough. It was eventually determined that we put our beloved Pug down as he couldn’t eat /​was choking around the clock and the likelihood of him ever recovering (with many procedures) was low (specialist’s words — not mine).
Maybe our scenario was a mix of bad variables and bad luck. The more I read about teeth cleaning and administering anesthesia to pets, there is a lot of risk involved that pet owners aren’t necessarily aware of.
I will say they treated us well, and went above and beyond to try to make the situation right. But story above is still our experience here, thus making it impossible for me to recommend sending someone to West Lynn let alone go back with our other pet.
And to be clear, my experience happened between November 2012 — January 2013 under the new ownership with Dr. Faludi and Dr. Whitworth.

Like the previous reviewer said, disregard all reviews previous to 2012! I’m not sure why this business doesn’t get a fresh slate on Unilocal for its wonderful new owners, but it is definitely a five star kind of place.
A friend who is a home visiting vet recommended West Lynn when I asked him about a minor surgery for one of our dogs. From the start of the process, everyone at West Lynn was very patient and supportive of both him and us as owners. Our dog has some lingering aggression issues that come into play at the vet, and previous vets have not dealt well with him. But one of the technicians at West Lynn, was able to form a bond with him, overcome his aggression, get things done, and then talked with us about how to address his issues at home.
As the dog healed, I can’t count how many conversations I had with both doctors and support staff that made me feel like they really cared about our dog and did the best for him. They answered all my questions and continued to invite more. The surgery itself worked out and healed well, all for a reasonable cost with lots of extra support.
I really emphatically recommend West Lynn. Not sure my dog would say the same, but he doesn’t know what’s best for him, and also he can’t talk.

****Disregard all negative reviews as this place is under new ownership as of 2012!!! The only thing that remains is the name of the business!***
I literally cannot think of a place that could offer better care to our new dog, Baxter. Dr. Faludi (along with her co-​owner, Dr. Whitworth), are so very kind and caring and I trust them implicitly with the care of our dog. We adopted him recently, and like most pound pups, he has had a few issues to get over in his first month with us. Dr. Faludi, and the entire staff at West Lynn Vet, have been so wonderful. I can’t say enough in terms of their kindness and quality of care: phone calls, follow-​up phone calls, compassion, level of knowledge, taking time to ensure you and the pup are comfortable, etc.
Highly recommended! We even got a handwritten note from the doctor.