West 24th Street Properties

Positives:
— very well maintained
— on site maintenance is very responsive
— reasonable prices for the area
— tons of sunlight (in the right unit)
— landlords are engaged and easily accessible
— grad student tenants for the most part
Negatives:
— older properties
— minimal guest parking, and getting a pass can be a hassle. They’re very short term and if you have an extended visitor they’re not flexible on offering extended parking passes
— units are very different with respect to sunlight and views
— significant late night noise from fraternity off and on (this is the largest issue for building C and I’m assuming units bordering 24^th St)
— landlords are a bit overzealous about their roles and their idea of «fair» may conflict with yours or with «reasonable», (though you obviously may never run into an issue).
Example — subletting charge is 80% of a months rent if you have the landlords help you find a subletter (TAA allows all Texas apartments to do this up to 80% — obviously W24As chose the max. I’m not from Texas and think this is ridiculous to begin with). I sought my own subletter to avoid the fee, and landlords were aware this was my intent. I got an email from landlords later saying they’d found a possible tenant in the course of looking for tenants for other vacant units. This subletter happened to only want a unit matching the description of mine or would not have rented (I contacted him to confirm this). Without mention of a fee in this seemingly nice (dare I say reasonable?) gesture, I was hurried to send appropriate forms to go forward with the sublet. After the contract was signed I was asked to pay the full 80% fee (something like $ 850 for my place). Too late to reverse the process I was told when I asked to do so (even though I’d never signed anything?). After pointing out this was ridiculous, the «good cop» landlord told me I could pay something more like 40% since they’d found someone in the «normal course of business» (i.e. without putting effort in for me specifically) and avoid the fee altogether if I could find a tenant for another unit. This obviously didn’t happen since it was a weird time period, I didn’t know anything about prices of other units, had no idea of layouts and looks of other apartments, didn’t know what was available, and couldn’t vouch for other buildings/​units since I really would not have lived in a few of them myself that Id seen when first looking.
Still not sure I was legally liable for this (UT legal services told me I wasn’t) but didn’t want to risk my good credit so paid anyway. Point being! Don’t get on landlords your bad side, don’t expect them to be flexible on anything, check out units before hand if you can to see differences, and avoid subletting ;)

This place was fantastic for the two years while I lived in West Campus. Plenty of room, spacious and very quiet for the location. It’s right at the end of West Campus so you don’t get the craziness of what West Campus is known for. New washer and dryer units in the building to use. Always clean. Jeff and Leslie knew how to keep people happy. Bill, the maintenance man, is on site ²⁴⁄₇ and helped me when anything ever happened. I definitely recommend this place to future residents, the only thing I say to look out for is the carpet. It can easily be stained or damaged if not treated carefully.

When looking for apartments in Austin near UT campus I found there were two categories: cheap, gross apartments that had seen one too many frat parties and expensive, new apartments with flat screens and granite countertops included (but parking costs extra) that you needed 3 roommates to afford. West 24^th Street fell comfortably in between: affordable with the amenities you need (dishwasher, parking/​internet/​cable included and on-​site maintenance) without those things that, as a student, I would rather not pay for. Landlords Leslie and Jeff are nice and helpful and maintenance man Bill (who lives on-​site) will help you with whatever you need. When my internet went out, a quick email and by the time I got home from school Jeff and the internet guy were in my apartment fixing it. When I asked for more storage space in the kitchen, Bill built me a set of drawers to go underneath the sink. Jeff or Leslie are in their on-​site office from about 9 to 4 Monday through Friday if you need anything. The apartments are not glamorous but they are clean, well maintained, with walk-​in closets with built in dressers, full-​sized appliances, and tiled around the bathtubs (instead of those plastic ones that are prone to mold). If you have ever had to try to find a filter that fit your apartment A/​C you’ll be thrilled to hear that they change them for you. The location is perfect– on the outskirts of West Campus (15 minute walk to the UT tower and 5 minute walk to some bars and restaurants on 24^th) where you can jump onto Lamar and avoid all the pedestrians if you need to get downtown (30 minute walk to 6^th street for those times that cabs are scarce). It is also right across the street from a beautiful park with running paths. The parking area is not covered, but it is off the street, which makes me feel safer walking to my apartment. They hire a guard over Christmas when everyone is out of town and apartments are ripe for burglary. I highly recommend this place, but beware– they can keep their apartments affordable because they have full occupancy so you need to sign up for their waitlist as soon as possible.

I love West 24^th St. Apts. The owners Jeff and Leslie are fantastic! They are always friendly, know everyone’s name, and they really care about all of the people living here. Plus they are always around if you need to talk to them. I believe they are the only real owners left in West Campus; all of the other apartment buildings are run through companies.
Bill is the on-​site maintenance man and he is always available. I’m not sure if you have ever lived in an apartment before, but usually repairs take forever to be done. Bill however is always around and is very handy. I have never had to wait to have a problem fixed, but I’ve only had minor things: i.e. changing a lightbulb. All of the appliances are new and work perfectly.
The complex is beautiful – Jeff and Leslie work constantly to maintain it. You can usually find me sitting on my balcony which overlooks the greenbelt. I can say that I have always felt safe here. This apt. complex is known for being one of the safest in West Campus.
Most of the residents are older so there aren’t loud parties like the rest of West Campus. I would never live in any other apt. building in West Campus because of all the noise.
This complex was a great fit for me and I’m glad chose it.
I know that apartments here can go pretty quickly just because they are so nice and are a good value. If you are looking for a nice, quiet apartment in West Campus, I would recommend coming here and checking out the property for yourself.

I’ve lived here for a year and a half and it has been a real pleasure. Right next to Pease Park, good for a run on the trail and a beautiful view from my balcony. Good lay out with a walk in closet as well as gas stove and French doors. The management is helpful and knows everybody’s name, a real mom and pop kind of place. Maintenance is punctual and it has just been a lovely experience.