Urbanspace

I recently purchased a condo in South Austin, and Nate was my realtor. He was absolutely wonderful throughout the entire transaction. He met with me to show me some condos at the very last minute on Easter weekend, when I had made a quick trip into town (I had been living out of state). He also went by a condo and looked at it for me after I had left town and returned home and hadn’t had the opportunity to look at it. He was on top of the inspection immediately, and helped me work out issues with my financing. Any time I emailed him with a question, he responded very promptly and thoroughly. He was extremely knowledgeable about the process and kept me in the loop at every stage. I am so happy Nate was recommended to me. He’s a great realtor and I highly recommend him to anyone looking to buy/​rent in Austin.

What a horrible experience trying to buy a Hillside Condo through UrbanSpace Realtor. Would it be possible for anyone to be less helpful or willing to do any work for a hefty commission. I don’t think so!!! No effort was made to think outside the box to find a solution for me to get access to the back yard of the unit I was making an offer on. The realtor and the developer were so not focused on the client experience. Their attitude was if you don’t want it exactly as is someone else will. No sense of urgency and no sense of concern in doing the right thing.

Kevin Burns, Broker of Urbanspace Realtors is a visionary with an uncanny knack for staying on top of and anticipating changes downtown Austin. I have known him for three years and am convinced that he is the most valuable source of insight into Austin trends and urban development. We are extremely fortunate to have him as a resource. If you are seeking information and resources, he is the authority. Kevin himself provides exceptional customer service and I am extremely impressed by the professionalism and competence of all involved with his innovative company.

So my girlfriend and I are looking to rent a house. As we’re looking around on websites we see one we like and put in an inquiry on it. All I get is an email the next day saying that Urbanspace Realtors focuses on a specific niche and cannot meet my needs. Well how do you know if you can’t meet my needs if we haven’t discussed anything. In my opinion that is just terrible customer service.

I accepted a job in Austin without having ever even visited the city and needed to find a place to live in less than 3 weeks time. I did some research online and sent a few emails inquiring about renting individual units. I received some responses and starting getting together a list of places I would drive by and see during a brief visit I had scheduled to town. It was a lot to manage on my own but thanks to urbanspace it ended up being unnecessary. After emailing about a condo listed by urbanspace I received a call from Kevin Burns the CEO of the company regarding the listing. I told him I would be in town later and could come by to see the unit he volunteered the services of his assistant, Jenny Swartz, who would not only show me the unit in question but several others in the same area and price range that I was looking for. When the time for my trip to town came I met up with Jenny in urbanspace’s downtown office and she was a pleasure to work with, driving me to several available units and an apartment building as well. The unit I was interested in had an application put in right before I came to town but she knew of another one in the same complex that was not even listed to the public yet that I ended up putting in an application for. She then checked up with me and made sure the lease signing process went off without a hitch, she really was a valuable asset during a very busy month in my life!

Emily Crawford is hones, trustworthy and plays with intensity. Something needed in todays times. Hope you think of her

Last Monday the 7^th, we closed on the purchase of my first home, all
with the guidance and help of Casey. As a first time home buyer,
belatedly at 54 years of age, she made the deal happen. At all times
she was a consummate professional and represented Urban Space to the
utmost of any real estate standards. During this 4 month purchase, in
which I went thru a divorce that had to be negotiated with
settlements, etc., Casey weathered my hopes, fears and even bad moods
and several surly conversations and emails– all from me. She handled
herself with a grace and professionalism that is a credit to your
business. She is knowledgeable of her territory, supremely aware of
the mechanisms of buying a home and also compassionate as a human
being to someone who desires to buy a home. With her help, I really
found the home of my dreams. Also, and maybe more importantly, I will
carry the best opinions of her as a realtor for Urban Space and will
recommend to anyone who is wishing for real estate Casey at Urban
Space. As a teacher and community member of Austin, she/​US will be
the number one realtor & real estate organization that I can
recommend. Urban Space appears to move to the youthful and hip
client, but as I am partially hip and not really youthful, she made me
feel comfortable and welcome.
Casey did not solicit this narrative, but I just had to write you
about her.
Sincerely,
Todd Turek

Urbanspace found my house and those of many friends! I thank them for being the downtown specialists and for helping me fulfill my urban lifestyle.