Travis OB Gyn Associates

This was my first experience in an OB/​GYN in Texas, and I must say, I was not happy.
First, let me preface this by stating that if I have nothing nice to say, I typically will not say anything at all. Not this time.
The doctor was not at all personable. I felt she did not want to take the time to explain and she was in a rush to move to the next patient.
The office staff was, well, rude. Curt would be a better word.
The final straw for me in deciding to leave was this:
I had an appointment. I came with the little appointment reminder card. I signed in and waited. I waited, and I waited. It is typical to wait but after 30 minutes, a receptionist finally asked who I was waiting for and I told her. I gave my name and appointment time. She looked puzzled and stated, «You do not have an appointment.» Wrong. I gave her my reminder card– and checked myself to ensure that I had the correct date and time. I had. She looked at it and looked back at her computer and said, «Someone must have forgotten to write this in… do you know who took your appointment?» Being new to the place, I had no idea. They said they would see if there was anyone who would see me– and my own doctor was there. After some time, she returned and stated that I must make a new appointment. Wrong. I was stunned– the office made a clerical error. I took off time from work and I must make another appointment to go through the entire process again??? NO. I asked again, «Is my doctor here?» She was, but would not take the time to see me.
Sorry, but I am now with a practice that WILL take the time when someone else makes a clerical error. The behavior I witnessed was unprofessional– at best.