Tramor at the Arboretum

I’ve been a resident of these apartments since the middle of 2013, and I’ve yet to have a bad experience here. Management is very responsive and helpful. I’ve only had minor maintenance issues, which I cannot blame anyone but myself over, and I’ve never had to wait any longer than a single day to have it fixed. The maintenance crew does a fantastic job of keeping the common grounds looking great. With the addition of the new grills, this place got even better. If you’re new to the area and looking for an apartment, you should know that you will not find a complex anywhere that allows you to have a grill on your patio/​balcony. So, the addition of more grills was a huge plus.
The interior design is top-​notch. I love my brick fireplace, especially now that the cold season has arrived. When I was looking for a new place to move to, this complex had the best rates by far. I should also mention that the neighborhood is quiet, and everything is literally just around the corner. The insulation is very good as well. My average monthly electricity bill runs at about $ 130 and that is with quite a few devices running throughout the day.
All in all, this is a great place to live for a young or seasoned business professional. Until I’m ready to purchase a new home, I don’t feel the need to move out anytime soon.

I’m not sure where all these positive reviews are coming from (are they paid reviews from the company itself?) Way too expensive for what it is.
I came to austin from michigan and found the closest place to where i was working at the time. This place ended up being it.
— I found myself in an extremely dark apartment because the forest behind doesn’t allow light in. The apartment was gloomy no matter how many lights I put into it.
— My electric bills were extremely high; over 250/​mo. I barely used any electric and this was confirmed when I moved into a new place and the existing roommate’s bill didn’t go up. I don’t know where all this bill came from– the only thing i can think of was that i was networked with someone else’s electric and paying for them (or from the laundry room next door).
— My back porch was littered with cigarette butts and would continue to be for the entire time I was there due to the upstairs neighbors throwing them down on me.
— Because they have a large dog policy I had to deal with extremely loud dogs above my head for 20 hours out of the day. I complained but it didn’t help, the noise only stopped when that unit moved out.
— They put me right next door to the dog park as well. They rarely changed the poop garbage so I got a face full of heated dog manure stink every morning.
— They require a TWO MONTH notice for vacating, which was incredibly inconvenient for me. I asked if they could adjust that to the normal one month and they told me I was SOL. This ended up costing me a lot of extra money because they charge way more for month-​to-​month and I was 18 days into the month I was supposed to notify by.
— Exorbitant fees for their little branded devices to use around the complex. A huge fee for a misplaced laundry card, another huge fee for any swim wristbands you lost (these literally cost $ 1, I looked it up online, but they were charging at least 5 – 20 each)
— Bugs EVERYWHERE. I had to set up traps around my place for the HUGE cockroaches. They do have bug service (you pay for it, not them) but it doesn’t work. My kitty also got fleas living here and she didn’t even go outside.
— My apartment was flooded twice due to bad maintenance. The first time was a dishwasher from upstairs that had to be checked out multiple times before they figured out the culprit– they just blamed it on the weather so it wasn’t fixed. The second time was a laundry machine, again from upstairs, that was emptying out into my wall because the previous owner or maintenance themselves didn’t turn it off when the people moved out of their apartment. Both times it was a HUGE mess and involved people coming into the apartment.
— Because the place has a ton of trees, they employ landscapers every few days. I work nights; I often had to be up til 2am. It was the most frustrating thing ever to be woken up by extremely loud leaf blowers and weed whackers (they cut all the grass with them and don’t use actual lawn mowers) often at 7:30am.
— If you get a lot of packages and can’t get to the office during their open time, forget it. I had amazon prime and I almost always had to wait days to get my stuff.
— Upon doing my research (now that I was in the right city) I found that similar apartments were 300−500/mo less expensive depending on where you look. This apartment was in the arboretum; apparently that means they can upcharge you. But if you look in south austin or some of the other communities you can get just as close to the city if not closer for much cheaper.
The very few goods:
— They don’t often come inside, however there was one surprise and very sudden inspection
— The front desk women were fairly accommodating. One was exceptionally cute.

This is the best apartment complex in North Austin. I relocated from Maryland and Melissa made the transition for me seamless! She is both professional and friendly.
The apartments are extremely nice, clean, and spacious. The neighborhood is safe and has every convenience you need (i.e. HEB, Starbucks, Target), a beautiful view of hill country, and downtown is only about 15 mins away.
The facilities and management cannot be beat. The only reason I am moving is because of a new job. I would highly recommend living here.

Good prices for the location. We ended up not staying here but was a very serious option that we considered.

Tramor is the perfect apartment complex. Great location, very reasonably priced, awesome fitness center/​pool, and office staff is great to work with.
Quick access to Arboretum (walking), Domain, Downtown, Bull Creek, just the perfect spot to live in Austin. Pet friendly with plenty of places to walk and hiking access across the street.
I would recommend to all and will be looking to live here again if I get back to Austin.

We lived here for our first 3 years in Austin and had an exceptional experience. The 2-​bed apartment we rented was a perfect fit and the Arboretum area has everything you could ask for. We never had any issues in our time there, and working with Melissa and Melissa was always easy. They’re terrific at what they do, as is their maintenance crew. Very pet-​friendly complex in a nice, quiet area with a lot of great stuff within walking distance. When we wanted to move into a larger apartment at another Tramor property, they were extremely helpful and understanding. Zero complaints about our 3 years at Tramor at the Arboretum; we were very lucky to start off our time in Austin there.

I lived here for 2 years. One year in a 1 bedroom, one year in a 2 bedroom with a roommate. The amenities were nice and it wasn’t too expensive for the area. The gym was pretty small. The pool was nice and had a separate water volleyball area. Easy access to 183 and 360. The grounds were well kept. When I moved in my carpet reeked of cat urine. They said the person that lived there before didn’t have a cat. Then they came and smelled my carpet. They replaced in a day with all my furniture in there. They were great. Transferring my lease when I moved apartments was too easy. In 2 years any issues were taken care of quickly. Management was great. Parking could be a problem sometimes, but that is going to happen just about anywhere.

All two years we lived here, we were treated not like clients, but residents of the community. Our experience was enjoyable, and we would definitely consider moving back if we come back to the North Austin area. Places like this are hard to find if you have a Doberman like myself, and I am thankful this was one of the few options I had because the others were not as friendly. Keep up the good work Tramor!

Best apartment complex in North Austin?
I lived at the Tramor at the Arboretum for 3 years and believe it may be the best apartment complex in north Austin. When I moved-​in in 2011, I planned to move out at the end of my lease but ended up staying until I left Austin in 2014.
The location, staff, and apartments were all great. I also enjoyed the pool which, as apartment pools go, was very good. The apartments were great and featured some unique amenities like dry bars and balconies at both ends of the apartment.
The immediate surrounding area has a good assortment of businesses but more importantly, the location allows quick access to Mopac, 360, and Highway 183. My roommate and I joked we could be anywhere in Austin within 15 minutes and it was not far from the truth.
In summation, if you’re looking for a quality apartment in a great location in north Austin, the Tramor at the Arboretum is an excellent choice.

I really enjoyed living at Tramor at the Arboretum. The swimming pools were a great feature since I have a child. The management is excellent and I always received an immediate response if I had a question. I lived in my apartment for two lease terms and never had any issues. The new Trader Joe’s is ¼ mile away and I would often walk to the HEB. The complex is getting lots of upgrades including granite counters, new appliances, etc. I give this place top marks!

Short Summary
⁵⁄₅ Maintenance
⁵⁄₅ Management
⁴⁄₅ Amneneties
³⁄₅ age of the place
⁵⁄₅ «All things considered»
Longer Summary:
I have lived at Tramor for 2 lease Terms in the same unit.
The units themselves, and the one that I lived in, are older but major unit upgrades are being made (i.e. granite countertops, kitchen cabinets repainted, etc). It gets rather hot in summer if you’re on the second floor, but it probably can’t be helped too much as an older unit without great insulation. utilities ran me max ~110 $/​mo in Summer 2013 time for a 506sqft small apt.
Functionally, there are no issues and all maintenance items are quickily fixed the next day. A written notice on the door is provided for major maintenance items (like water shut down for work) that affect the entire unit are 90−95% of the time. I did once have a water faucet from the bathtub break on me with water spewing full force into the bathtub. I called the main maintenance emergency number from the website, quickily notified that someone would have to be dispatched from leander to fix the issue and was told to keep the water running since I had to go to work and also since my tub could drain normally. The water outpour was fixed the same day and within the next day, the faucet was fixed and re-​tiled. On one other occasion, due to rapid Austin TX weather changes (you guys living in ATX know what I’m talking about), there was moisture buildup on the fire alarm that caused constant beeping. The fire alarm was way up high on the ceiling out of reach, but maintenance quickily came by and turned it off after a call and re-​enabled later. I have had nothing but repeated and quick maintenance requests with Tramor Arboretum and applaud them highly in this area.
I have used the apt gym for a while to save money — the equipment is very outdated and the gym itself would need a major overhaul to be more modern. has an older smell, older equipment, older carpet– but tenants would probably see an increase in monthly cost if an upgrade were to be made… it has small dumbells, a bench, one newer treadmill that was replaced within the last year. nice LEDTV with cable. well airconditioned… there’s a 24 Hour fitness that’s about a 10 minute walk away and Gold’s Gym on Research Central and North are also nearby by car.
I used the swimming pool maybe a handful of times and it is nice and quiet. It has a really cool water volleyball pool area and one small short lap for lap swimming. It’s almnost never busy and well kept. I used the grill in the area once and it worked well for a nice sized group (7 – 8 friends). Melissa (manager) gave us 2 wrist bands to use for guests for the pool area, but I notified her and she said it was fine to bring more guests. Next the pool is a shaded grassy area for folks to take their dogs to roam around.
I used the laundry machines on site all the time at all odd hours — they were almost never busy and were plentiful. Sometimes they broke down, but after a quick e-​mail to Melissa, she got a notice put on there for out of order and quarters to reimburse if we stopped by the main office. which brings me to the management.
Melissa, the manager is a pleasure and very friendly to deal with and remembered me on a first name basis (maybe because I always had mail packages?). When I got married, she was very patient, kind, and welcoming of my wife. Never had packages lost or had any issues getting in contact to escalate any maintenance issues thru Melissa and her to her maintenance on call crew. She also answers e-​mails very quickily (never more than a days wait). I am pretty sure she keeps up with the facebook too to give more positive visibility to the complex and it shows.
The area itself is very quiet. Good area for more settled and quieter folk. Not a lot of little kids living in the area. Age group I have noticed who live around here are late 20 — late 30s. It’s across the street from a church and retirement building. Good view overlooking the capitol hills. It’s a quick 5 minute walk to Star Bucks and 15 – 20 minute walk to HEB, Arbor carwash/​Oil change place that has good service, TJ MAXX, super cuts, Brick Oven, Chase Bank, Well’s Fargo. just google it! So overall a convenient area to live in!
Also as a tip, might want to use some of the very nice facebook pics to update the Unilocal Photos.

On apartmentratings, reviewers have mentioned how quiet this place is, and I have to agree. I live near the pool, and while some noise does get in, the place is built well enough that noise is very muted, and has never ever been bothersome. The grounds are ALWAYS very well kept. Management is great. Always friendly, helpful, and they really go above and beyond for tenants. Maintenance is very timely, and even happily helped me when my smoke alarm batteries ran low and the alarm wouldn’t turn off at 4:00 am on a Saturday. They fix things quickly, but have come with the wrong (just mismatched in color or shape slightly) items two times, and installed them anyway, though technically those items were in fact still «fixed.» I should probably say something to management about that… Parking is ample, at least on my side of the complex. One thing I don’t like is that the loading/​unloading area was moved over one space, so now people can park right in front of the sidewalk, and the unloading area is now in front of a small unpaved path. It’s a little inconvenient as far as loading/​unloading goes, and will make moving into/​out of this part of the complex just slightly more difficult. It’s a minor inconvenience, but it’s something I noticed and don’t like.
A couple of the reviews I read on other ratings sites mentioned heating and cooling costs. I did check my door and window seals for air leaks before I even moved in, and they were fine– I know air leaks can increase heating/​cooling costs. My highest bill during the peak of summer was $ 93, and I am a person who «runs hot,» and typically have the thermostat set at 70 during the summer months. Lowest bill during winter has been $ 40, but I often don’t turn the heat on unless it gets below 65 inside. I like things cold. Water runs about $ 24 a month. The units themselves are well built, and really cute inside. I feel very safe in the area. It’s close to the highways, and the Domain. I love it here, and am excited to be living here another year.
I have recommended this place to friends, and would recommend it to anyone else looking for a quiet, safe, cute, and well kept place to live.

I am not sure if Edward’s review is for the correct complex, I have lived here for two years and we have never had valet trash service.
The complex is older, but they have done a good job of keeping it current. I have faux wood floors in my apartment and new appliances, including a new low-​flow toilet (uses less water). The community is relatively quiet, I live by the pool and on weekends it can get a little noisy, but that is what you get when you live next to the pool during the spring/​summer. The noise usually stops by 7pm. The maintenance staff is nice and have been quick to solve any issues I have had.
The location is great too! There are 5 grocery stores within a 2 – 3 minute drive (HEB, Randall’s, Sprout’s, Wholefoods and a Super Target) and many restaurants that you could have a short 5 minute walk to.

the apts living area are spacious, the community is very quiet, first floor have higher ceilings, helps with noise… maintenece requests are pretty fast. is older apts. bedrooms are smaller, hover i do have a european king. and my tv mounted in my room, as well as a small laptop desk. thats ll that can fit… i am in the 2^nd largest floor plan 2 bedroom 2 bath… patio spacious, beautiful brick fireplace…

I’ve been living at Tramor for the past 3 years. It’s been the best place I have lived since moving to Austin. The places are a bit older but they have been going around renovating the exteriors in the past year or so. The management has always been very friendly and attentive and when I’ve needed something fixed maintenance is out quickly to fix the problem. Unless Tramor goes through a change in management I plan to stay there until I buy a house.
I really like them and gave them 4 stars. I would have given 5 if they had newer units and/​or «luxury» units available to rent.