Top to Bottom Roofing and General Contracting

BEWARE!!! Don’t do it!!! (Scott Hooten and Ron Marchiani are scammers)
Ron from this company says they are «out of business» in order to get out of honoring their warranties and get away from horrific reviews. Scott Hooten and Ron Marchiani are not answering the phone at Top to Bottom and Scott has started another company (Blue Dot Contruction) still using Ron as an associate at least judging from the reviews. I have a warranty on my leaky roof from a year ago and Scott is not returning my calls on his cell or on a line that still answers with «Top to Bottom Roofing». BEWARE!!! Don’t do it!!! They will not stand behind their work and they have no shame.
They did a poor job on my house. Even as I expressed they had not applied the product correctly they claimed it was and told me not to worry because I had a warranty and threatened me with legal action if I didn’t pay the rest of my bill. I did pay it and now they are MIA.

Same horrible experience as everyone else. Claimed expert this, expert that, master carpenter… Etc. Instead I got laborers who ate my food, drank my beer, and smoked on my back patio all morning… Following me around the house complaining how much of a crook Ron was and how much they hated working for him. Demo’d my house and left it in shambles. Damaged my granite. Crooked tiles. Horrible, horrible experience. 1 month turned into 2, to 3, to 4, and they finally disappeared and never returned… Do not use!

BUYER BEWARE! Ron Marchiani with Top to Bottom Roofing and General Contracting is a coward and scam artist. We hired him to do a remodel of our first story. We began the process months in advance, he always answered our calls promptly and made us feel that not only were we getting a great deal but getting the most qualified people to do the job. He used terms such as «master carpenter» for framing, installing wood flooring, refinishing front door and banister staircase. He ensured us everything would be top notch. After the project began, everything went downhill. Ron hired many people from Craigslist with little to no experience. He kept telling us we were over budget on things he never gave us a budget for. His workers were careless with our belongings and many things were broken in the process. A project that was supposed to be 5 weeks turned into a few months and is still not finished. At around the 5 week mark, when the project was almost fully paid (we kept a set amount until the project was finished) Ron disappeared. He no longer answers any phone calls or comes by our house. As soon as he had his money he was gone. Our project still sits unfinished. Shoddy work performed by subs hired off of craigslist for the cheapest price. Please beware if you plan on using him as a contractor for any type of work. Check his BBB records and do a good search for him online. He is a good salesman, but when it comes time to do a job he will take your money and run. I will provide a fully updated review if our project is ever finished. Also, please be aware that this company may be going through bankruptcy and any warranty he promises you will be void.
*** Also note that in your contract it says that you will have to pay all legal costs for both parties.

Do not hire Top To Bottom whatever you do! They are terrible, sloppy & don’t know how to communicate with & manage their subcontractors. Their subcontractor cut a hole in our roof to tie in the new roof & Ron had no clue and left it unprotected even when we called him & told him exactly what happened. He came, looked, left. The next day he came back & did a half-​assed job that we could tell didn’t fix anything with barely a glance. Now it rained & we have water damage all inside our house bc of his sloppy work. It’s leaking all in our living room & in our daughters room. My husband specifically told him to cover the hole his sub made and he didn’t… Gave a lame excuse, didn’t protect our house. Ron did a good sales pitch on how great & thorough they are… And it’s been downhill since day 1. He is all talk but no action. Like a cheap used car salesman of construction. Please don’t make the same mistake we made. Use a different contractor. top to bottom is the worst!
Btw — this is my first Unilocal review ever. They are THAT bad that I really wanted to warn people

Let me preface this by saying I never leave negative reviews, but my experience was the worst.
Stay far away from these guys. The company is run by a guy named Ron, who is nothing more than a crooked salesman. I hired these guys because Ron claimed that he had a strong emphasis on quality and price. I also liked that this company does background checks on their workers. It was all a façade.
After choosing these guys to paint our duplex, I never heard back from Ron regarding the schedule. I sent five emails only to find that Ron doesn’t check emails because he is too busy with his multi-​city operation. I was told that I should have called him, which is backwards in my book. I was contacted the morning of the day that the work began.
Quick to tell me that he had a team of 32 guys during our initial meeting, Ron sent two guys to paint the entire duplex, one of which was not a professional painter. On the second day, an entire team of guys showed up; all of them were hired on Craigslist the night before. None of the guys had background checks and could have very well been criminals. When confronted about this, Ron said he checked their references. I’m sorry, but personal references do not disclose whether their friend is a rapist or convicted criminal.
The job was suppose to take 2 – 3 days. We are currently on day 6 and his team has left oil-​based paint all over the hinges of our brand new doors, gotten wax on our brand new tiles floors from installing an old toilet from the backyard, and didn’t even show up at all today even though the work is incomplete. The old toilet is still in the freshly remodeled bathroom with an extra gift inside for us.
I haven’t gotten any communication from Ron but maybe this review will encourage him to give me a call.
Save yourself a headache and hire someone who isn’t spread so thin. The quality of their work is significantly below average.

My wife and I used Ron from top to bottom contracting to do a total remodel on our house last year. We had multiple estimates and Ron’s bid and professionalism was what won us over.
Ron prided himself on using the term exactimate over estimate every time. We kept on adding more work to the already long list and everything was done as expected at the given quote.
Ron put everything in writing which made me very confident in his accountability.
Ron used his foreman Rick to do a lot of the heavy lifting work and was very helpful around the house. James was the painter, and did a very thorough job painting all of the rooms and didn’t fuss about our fastidious standards.
After everything was completed there were a few problems with things not being completed properly. Ron and Rick were notified about the problem and they fixed it as promised with no additional costs.
The only thing I would have done differently was to have a final walk through during each completion of the project. I do admit it was difficult when we kept on adding more work to the list.
I am currently planning some commercial construction and I plan on using top to bottom for the job.
I personally plan on using top to bottom if I need anymore work on my house.

This company is horrible. Not only from the customer side but the sub contractor side as well. I had to chase Ron for 5 weeks to get paid. He kept giving me a run around. Meet me here and he wouldnt be there. Came time for me to do the final project. So, finally he paid me for work I did 5 weeks ago. Only problem is he cancelled the check! I had already started working on the final project, bought all my own materials hired a couple of people and invested 17 hours of my own time. Only to get screwed over again. Im out 300.00 this time. He goes through crew faster than I have ever seen before. Its because he dont pay. Not to mention he is an a hole and showed up drunk to tge job
site. Very unprofessional! Stay away from this company tou will be glad you did.

Ron and his crew showed up promptly, did their work (drywall, paint, texture, carpentry) professionally, cleaned up /​removed refuse, returned to finish details. Great work, good price, RELIABLE.

In word, terrible. During this project, we had multiple subcontractors trying to get money from us that Ron owed them, most in an aggressive and threatening manner. Next, a simple bathroom remodel took more than 3 months to complete, with the tile floor having to be redone 3 times (it’s still not correct). They left the job site dirty daily and we still have paint on our driveway and equipment they left behind. Finally, our last invoice came in thousands of dollars over the original estimate and when we protested, they attempted to file a lien against our house. The clause in his contract about homeowners paying his accrued legal fees is the only reason we’re not pursing our own legal action. In my opinion, this company and it’s management give all general contractors a bad name. Don’t make the same mistake we did, by hiring this company. 0 Stars if it was possible.

The sad thing is about Ron and his company is they start out doing good work. I could refer plenty of people but no way now because he is a liar. He has promised me over and over he would come out and make the repair to my fence since they have a 5 year warranty and he never shows. I have a chain of text back to May 23^rd where he says over and over he will be there and today was the last straw this guy has no clue what customer service and honesty and integrity means. Never use this guy, he is a joke…,

We hired Ron and the team from Top to Bottom Roofing and general contractors to remodel our living room and add a second story storage room.
It was a difficult job, and many companies we called wouldn’t even consider doing it, but Ron and his team had no apprehensions. From our first meeting Ron was prompt, courteous, and intent on ensuring we were taken care of. He and his team suggested great ideas to make the space work to the best of its potential, and helped us get the house we had always wanted, for a very reasonable price. The team was easy to work with and communicated well. We would definitely use them on future projects and recommend them for anyone looking for a well constructed, fair priced remodel.

I recently used this company for a painting project. I was very satisfied with the quote and the job when it was completed. The crew were professional, clean and did a very good job. I would recommend this company for your painting projects. I would use them again.

Ron met me at my house for an initial estimate and to wrap things up at the end. Both times he was early arriving. Top to Bottom finished an interior painting project for me on time and the results look great. I had two minor clean-​up/​wrap-​up issues, but I mentioned them to Ron, and they were taking care of quickly, without hassle. I have no problem recommending them to others.

We had wanted to do some small renovations to our house. We called Ron from Top to Bottom and he was pretty quick to get out to our place, gave us a quote, and even returned to make some final measurements so that permits could be put in. Then we didn’t hear from him any more. Two weeks later, I decided to contact Ron to see if there were any updates. After countless e-​mails and a phone call, he finally told me that he had been sick and would call me back in a couple of hours to update me. Three days later, he has not responded. If I’m already getting unreliable service before the work has started, I can’t even imagine what it will be like once it does.
We will be going with another contractor for our job.

I have been BEYOND impressed with Top to Bottom Roofing so far. Ron and Scott have been wonderful to work with. Ron really runs the business with integrity, and really makes it easy to trust they’ll get the job done.
After part of our house flooded during a heavy Saturday night rain (4 months after we bought the house), I panicked Sunday morning and called Top to Bottom Roofing because they do 7-​day-​a-​week emergency work. Ron immediately picked up my call, and ensured me he’d be out to take a look the same day. He was at our house just a few hours later and helped us come up with a creative and cost-​efficient solution for helping our backyard drain better, and even said they could lay new floors (ceramic tile) for us. They were so easy to work with, and answered the phone almost every time I called (which has impressed me so much – it’s rare to find a contracting company that does that). Top to Bottom Roofing has helped me feel confident (and less stressed out) throughout this entire process. I am so thankful we found them, and we’ll absolutely continue to use them on contracting projects in the future.
These guys are honest and really know how to run a business. I highly recommend them.

Top to Bottom Roofing gives a quick quote and they are all about speed…“it will only take one day”.
The only problem when your fast, sometimes you are not precise. Our roof replacement provided us with the experience of the fastest carpenter on record who’s cuts were nearly all crooked!
We had a bit of roof damage, so we expected that the tar paper of the old roof be removed prior to the install of the more superior membrane be applied to the roof.
One way to save time is to not remove tar paper and therefore not allow you to inspect the actual roof. Fortunately we required the removal of the old tar paper and found several spots on the roof that needed to be repaired/​replaced prior to proceeding, we were glad we watched the project as closely as we did or we might be right back here in 5 years.
In the end, it looks great. The crooked cuts where repaired with magic nail, the yard was cleaned of all of the debris and the roof was finished in 2 days.
It was a rough ride to get to the end of this project and there were several up charges throughout the process that were not included in the original bid; although the roof is garnering compliments from the neighbors.