Tomlinson’s Feed & Pets

I’ve been going here since this place opened, back in 2011 I think. This place has a great variety of selection of pet products, especially for dogs and cats. Most everything is as natural as it gets for pets. The staff is always helpful and friendly, and respectful to my dog when I bring her. Some of the stuff seems a little pricey but it’s generally worth it. Five stars.

Large selection of pet foods, canned especially. They carry Tiki Cat, the only food our cat likes! (both small and large cans)
Staff are nice.
They promote animal adoptions.
Clean store.
Parking is easy.
Can join a points card, but will always be asked for your # because of it. (I don’t join most of these, so it can be quite annoying to have to deny giving my info.) But still a cool thing, if you do!

Of all things, I stop in here now and then for dried chicken feet. Voodoo? Not at all. They are for Moose and Squirrel, the gattos, who like to chew off the toes and leave them for us to step on at night when we are not looking where we are walking. Lots of stuff here, but our twins are the type who like to play with the box rather than the toy we buy them. Just like some regular kids they be. Folks have always been nice to us, even with our small purchases.

Andrea and staff (wonderful peeps) are always so nice and helpful. They are also very rescue friendly. Austin Dog Rescue is at their store at least once a month and they go out of our way to make us feel very welcome. They do advertising for us so people know that we are at the store and will come visit. We love them!

Great products. Very friendly and helpful staff.

The staff is fantastic here, very professional and helpful. I tend to like when an employee walks up, says hi, and offers assistance when I walk in, it makes you feel welcome not ignored. Every time I go in, I am greeted with a smile and assistance. I normally have one of my dogs with me, and it never fails that they are treated as though they belong there. That is huge for me, love my dogs as much as I do and I am a customer for life.
The fact that they only sell high quality food, not big money cheap food also shows how much they care about Austin’s pets.
I recommend all my clients to Tomlinson’s, always have and always will.

Only go here when I have to, out of convenience. Don’t know if she’s still there, but older woman who used to work there basically accosts you upon entering and her vibe is so bad you feel like you can’t get out of there fast enough. Disappointing and expensive. For the $$ I go to Healthy Pet.

It’s fine, the employees are nice enough but it’s a huge ripoff. They con you into signing up for the pet club or whatever to get 10% off all food, but then just mark up everything 10% and label everything in the store with the pet club price to make it look like you are getting 10% what it should cost anyways. I’ll go back to Bark n Purr thanks.

Such a great selection!

Love their self-​serve doggie treat station! My pup loves their peanut butter treats. They’re always super friendly and considerate here. I feel comfortable bringing my dog here because they always ask me first before giving her anything. I appreciate that. They’re both respectful and helpful!

Love this store! Tried them last month for the first time. I can assure you I won’t be going back to a regular chain. The staff is super friendly and knowledgeable. They helped me picked out a new grain free food for our English bulldog and pibble mix. They did not complain. Today we bought some treats and I’m sure the pups won’t be mad about that either. Highly recommend!

I have done business with Tomlinson’s for many years and have had many good experiences with them. I spend somewhere between $ 500 and $ 1000 monthly with them for raw food and kibble for dogs and cats along with bones and other supplies.
My dogs and cats are my only family and I tend to be extremely protective of them. My male literally saved my life. Lets just say I owe him the best I can give him and will defend him and them jealously.
All was going well till the pretentious, 20 something, arrogant, new manager came in a short time ago. She is very aggressive and claimed to be an «extensively trained» expert on K9 Advantex II, which I now find is responsible for dog deaths pretty much world wide from what I gather. It appears that dogs that are light complected or white are more susceptible to the problems related to using this product.
The focus is not on the animals as it used to be but on selling and up-​selling as much as possible to get the single ticket total up, AND I have been told this by a person that works there.
I remember going to this place and the employees actually cared about me and my animals. There are 2 or 3 people at this store that are still this way, but certainly not this manager and most certainly not the upper management of Tomlinson’s. I am sure I will lose touch with those good people there over this, which is most unfortunate and sad. I will most certainly not miss the management either at the local or corporate levels. They have started acting as a non-​caring corporation and they stopped taking the go local card, dead giveaway.
Caring is no longer the case but selling is. I’m betting that this review will prompt some lame reply from Tomlinson’s that will try to debunk this statement. De Bunk all you want, Truth is truth and eventually it will come back to you unless you change this and sternly correct this sanctimonious manager.
On her insistence, I purchased and use the product on my Great Pyrenees male (Cotton) my Catahoula (Charlie) and the new female pups (Ema and Stella) I had just gotten.
Almost as soon as the second months application was done my male started developing dry brown scabbing and chewed 3 hot spots on his left side. A couple of mornings ago Cotton was acting a little lethargic when I called him to go out. When he stood, he couldn’t use his left rear leg. I looked to see if there was anything physical like a cut or another hot spot or anything and could not find anything. After I got him moving a bit he got better fairly quickly. I strongly suspect that this is a result of the nerve toxin acting on his system. I am watching him closely. Once it is in his system there is nothing I can do but wait from what I read. I am definitely not a happy camper here but he does seem to be getting better. I will give him a bath again later today and see if the skin can be calmed from this highly poisonous «treatment».
The Emma and Stella developed diarrhea but FORTUNATELY got really muddy playing and I gave them a bath before the poison could have much of an effect on them.
Charlie, who is mostly black and brown does not seem to be affected.
To tell you I was angry when I went back into Tomlinson’s for the last time is accurate. I have every right to be angry. Upon the recommendation of «an expert» I have poisoned my dogs. There is no way I could not be angry.
Her manager called me and told me that «they have the entire incident on tape» and that «the manager felt threatened». I never threatened her in any way. I did chew her out over her «expert knowledge» which she deserved. Arrogant, pretentious and aggressively marketing a product that you do not know the entire story on is a disservice to your customers and a crime against the animals. The new manager is a detriment to the business and is a spineless, whimpering, crybaby at best.
She has no regard for the animals. Her «apology» to me was to say that she was «sorry for any inconvenience» she may have caused. Inconvenience??? It’s a little more than an inconvenience when upon your recommendation I poisoned my animals. I have no respect for you or your «extensive training» or your Pretentious New Position as «manager».
Apparently she, immediately after I left, called the police and filed a complaint. I’m looking into that at this time. Needless to say, I’m not going back to Tomlinson’s, not that I would want to after she violated my confidence.
Not only did you lose a customer but you have lost my confidence and the confidence of people who know and respect me.
A huge part of my problem is with Bayer concerning the production and sale of this product. It contains neurotoxins and carcinogens and is know to cause problems as stated above. You can read more about it by dong a search and investigating the product.
Presenting yourself as an «expert» would mean that you know more than just the manufacturer propaganda.
Currently Using Healthy Pet. Good People!

5 $ for a year with pet club. Its already paid itself off :-)
I always go here for their super special doggy treats. Both of my dogs have super sensitve stomachs, but their treats are perrrfecto!
Hate that this is an Austin based store, but I def travel alllll the way from the greater San Antonio to buy treats!

This place knows customer service. After purchasing a toy for my 7 month old puppy advertised as long lasting and durable, I took it home only for it to be shred to parts in roughly 30 mins. Feeling a little uneasy about spending $ 15 on a dog toy a $ 3 toy from Target would of accomplished, I decided to take it back. While not entirely certain what the return policy was, I was going in hoping for store credit knowing full well they could simply divert me to the manufacturer for a refund or replacement. Not only did I get store credit with no questions asked, I received a kind, pleasant concern for my overall satisfaction. This place deserves all the success in the world over the big box stores, because they have the right mindset… the customer’s! Thanks again guys, you are the best!

We went here today to get our woofies some pumpkin and bluberry bin treats, they are $ 4.99/lb and you can mix and match all the flavors… We had a great time.
The Siamese Rescue was there today! They had two little sweet beauties!
The candles they sell up front by the register smell so very extremely good!
This is a great location, a bit off the beaten path, and everything was clean, fresh, lively, and good.
We will certainly be back.

I love this pet store so much!
Cindy and her staff at Tomlinson’s Circle C are GREAT! Cindy is SO knowledgeable, helping me keep my pets healthy and happy! Its amazing the personal touch they give to a customer experience! Even carrying my pet food to my car! I feel comfortable asking for recommendations for my orange tabby, Crackers and my basset hound, Duggie. I recommend this shop to all my friends — I hope they never change the charm that the staff creates!

Very friendly, professional staff. The place is clean and they have a great selection of products. Everyone that works there is very knowledgeable and helpful and even carry my dogs food to my car for me– I would recommend them to any pet owner!

I was looking for a specific raw food for my dog, they had it… Natures variety grain free gluten free called Instinct. They had several varieties… I had been looking for this food at a different location from the place I had been getting it, because of storage reasons… It’s a very nice shop, employees are very nice and helpful! A little on the pricey side but worth the convenience!

EPIC AWESOMENESS IN A PET SHOP!!! Be it a bird, cat, dog, hamster, you name it! Tara’s review covered pretty much all aspects that I was intimidated to add another review. But, this one is simply to re-​enforce everything Tara said!
I love that the staff is extremely attentive. My dog goes in there on leash and they pretty much feed him to know what he likes. I almost stopped taking him into the store because he likes everything there.
Thanks, Tara!
EDIT 07.29.13: I will add that their collars and leashes are top notch quality. Prior to purchasing his Dublin Dog Co. collar, and his Tuff Dog leash I was going through both at the rate of about 5 a year. Although both Dublin Dog and Tuff Dog products are pricey, they are well worth the investment as he has had both for over two years now, without any replacement needed. The additional advantage of the Dublin Dog Collars is that they are no stink; meaning if your dog is extremely active and loves to swim, many collars start smelling after a while. Not Dublin Dog and they even come in awesome patterns with a cute Irish shamrock logo (even though they are made in China)!
EDIT 12.04.13: I’m still a huge fan of Tomlinson’s. The people are great and you really can’t beat locally produced treats especially when you get a free pound with any $ 10 purchase for a Unilocal check-​in. Add the Go Local Austin discount for non-​food items (toys, leashes, collars, etc.) and the Tomlinson’s discount and this place beats the corporate pet stores by 50 yards. Or more, I’m not a big American football fan but you get the gist.

Tomlinson’s new store in Circle C is my new favorite Pet Store! I stopped into their newest location this morning to pick up some puppy food for my new foster puppy who is recovering from parvo and does not want to eat dog food. When I walked in I was greeted by 2 different women. The first woman who helped me showed me around and asked me lots of questions about the puppy before offering me a bunch of samples. While she was bagging up enough free samples to feed the puppy his entire stay with us the second woman who greeted me answered all my questions about how long I could safely leave out wet puppy food (3 hours) and how long wet food could keep in the fridge (3 – 4 days) and made some suggestions on canned brands that had high protein and fat for the sicky poo pup.
This locally owned Austin Pet Store has several locations that only sells holistic and raw and human grade pet foods for the most discriminated pet parents who only purchase the very best for their fur kids. All locations offer a $ 5 per year Pet Food Club that gets 10% all pet food which usually pays for itself in one purchase for me. The great thing about the brands that they carry is that most are «grain free, all life-​stage diet» which makes it easy for me since when I bring home foster puppies or feeding Momma dogs they can eat the same food I feed my dog so I do not have to rush out and buy special food every time I get a new foster pup unless said pup refuses to eat dry kibble.
I switch my dogs food up alot because she gets bored easily and we are both thankful that this Tomlinson’s is so close and sells her favorite brands Taste of the Wild and The Honest Kitchen. We were in a rush today but my dog will definitely be back before Christmas to Christmas shop for her mini Doxie and Tibetan Terrier cousins and her her new foster bro!